Installing replacement windows

The window industry is made up of a few large manufacturers who sell to authorized installers at wholesale prices. These installers then set their own prices according to their overhead, material costs, and labor expenses.

Since windows are a costly purchase, it’s important to focus on more than just the price tag when installing replacement windows. Instead, carefully investigate how much experience an installer has and which services he offers – before deciding who gets your business.

Finding an experienced installer
Start by researching the company’s background and finding out how long it has been in business. Ask how many installations it has completed over the years. Also, make sure the company has experience installing the kind of window you want in homes similar to yours. Installers who have been in the industry for a long time usually have a strong track record.

It’s important to find an installer who is completely bonded and insured. This ensures that the job will be done properly and that you’ll be protected if there’s any damage to your home. Also, find out if the installer has a strong understanding of your local building codes, especially if the installer isn’t located in your state. That way, you’ll ensure that your home is code compliant.

As with other big-ticket purchases, the installers you talk to may be anxious to close the deal and could use high-pressure sales tactics. Experienced installers, however, won’t intimidate you into making a purchase before you’re ready. You need to take your time to review your options, examine the price quote, and select what’s best for your home. If the installer pushes the issue, move along and find another dealer with a similar offer – and more patience.

Researching your purchase
Before selecting a particular window, conduct your own research. Manufacturers provide online tools like comparison charts, brochures, and calculators to help you select the right window. Also, visit home improvement web sites and message boards to review feedback from other homeowners who have purchased windows. For more personal suggestions, ask friends, neighbors, and co-workers about their recent window purchases.

When you sit down to meet, the window installer should provide you with product samples. The installer may bring a few sample windows. Look closely at how each window opens and closes. Does it provide a tight seal? Can you easily clean both sides of the glass? Also, see if the installer has a cut-away corner of a window frame that you can look at to observe the texture and quality of the insulation layers.

Since improved energy efficiency is one of the main reasons to purchase new windows, make sure to look for energy labels on the windows. As previously discussed, an NFRC label details how well a particular window contains heat, prevents air leakage, and keeps out condensation. Certain manufacturers may have Energy Star or EnergyGuide labels that provide similar information.

Reviewing the contract
Once you choose an installer, make sure the dealer itemizes exactly what your costs will be. The quote should include costs for the windows themselves, the installation, the labor, and disposal of your older, heavier windows. Also, make sure the quote lists turnaround time for the complete installation. You should know exactly what services you’ll receive and how much everything will cost when you agree to a deal.

Finally, find out what kind of warranty the manufacturer offers on the windows and installation. Warranties on windows should be lengthy, typically lasting 10 years, 20 years, or even a lifetime. They should also be comprehensive and should cover anything short of breakage through negligence. Finally, the installer should let you know if the warranty is transferable. This allows you to pass the warranty over to new residents should you sell your home.