Cut your work in half with an Internet clipping service
Mie-Yun Lee, Editorial Director, BuyerZone.com
September 13, 2000
Even the smallest mention in the press is a great boon to your business. But poring
through publications each day can be a job in itself. That's why clipping services have
carved their niche - they comb the press for you. And now Internet clipping services
do the same job, only on an exclusive medium: the Web.
Internet-only clipping services, also called Internet monitoring services, search online
publications and news sites instead of traditional print and broadcast sources. Is it
worth searching the Web? Check out these figures: According to study in June by the Pew
Research Center, one in three Americans goes online to get news, up from 20 percent two
years ago.
You have two options with Internet clipping services: pay for one or sign up for a free
service. It may sound like an easy decision, but this is a case where you really do get
what you pay for.
Free services offered by search engines like Excite (nt.excite.com) and Yahoo (alerts.yahoo.com)
will search about 300 or so news sites for your keywords. Each day via e-mail you'll
get a link to the site where your keyword has been found. That's pretty much where the
service ends.
Like free services, an Internet-only clipping service with a price tag will e-mail you
a link to clip, leading either to the source or to their site where they've stored it.
Unlike free services, it doesn't stop there.
Some services will analyze the clippings they pull, using data like how many people
have viewed the clipping or visited the site. Others offer human searching and editing
(as opposed to automated searching) to guarantee you'll receive only relevant and useful
results. Many also search online communities (chat rooms, forums, and mailing lists).
On top of this, their publications searches are extensive - their lists usually contain
about 3,000 titles.
Internet-only clipping services charge anywhere from $100-$300 monthly, which is comparable
to the cost of traditional clipping services without the per-clipping fee (if a service
does charge a per-clipping fee, it should be less than $2). Also keep in mind that multiuser
licenses are more expensive than single-user. If you want more than one recipient, you're
better off just forwarding the e-mails or sharing an in-box.
There are also ways to save. Ask about volume discounts if you want several keywords
searched. Or if there's a particular time period you want to search within -- if you
just released a new product, for example -- just sign up for a month or so. Or try having
clips delivered less often, like monthly or weekly instead of daily, if it's not that
time-sensitive. And make sure to find out about setup or cancellation fees before signing
any contract.
If tracking your company in the online press is critical to your success, you're far
better off leaving this work to the experts and paying a service since your results will
be both accurate and comprehensive. But if you're at the stage where you just want to
see if your business's name is popping up on the Web, skip the frills and register with
a free service.
Quick tips
Dare to compare. If you decide to pay a
service, or are already using one, take a few minutes and register for a free service.
See how the results compare.

Web and print. Larger services often offer both print and Web monitoring from
one source - sometimes even as a package deal.

E-clipping vs. Internet clipping. An e-clipping is a clipping from a print
publication that is delivered electronically - it's different from an Internet clipping!

The price of customer service. Can you afford not to have stellar customer
service? With a free service, that's one aspect you'll miss out on. |