Paying your bills just got easier
Mie-Yun Lee, Editorial Director, BuyerZone.com
December 13, 2000
You may already be accustomed to visiting your bank's Web site or a portal like Yahoo!
to pay some of your bills with a few simple clicks. Although definitely convenient, there
are few services that will take all of your bill paying off your hands. Do-it-all bill
aggregators offer you a complete escape from the drudgework of writing those checks each
month.
These services receive and process all your bills, both paper and electronic, each month
according to your specifications.
You start this new arrangement by changing your billing address so your bills, both
paper and electronic, are sent straight to your aggregator. These Web-based services
display your bills online (paper bills are scanned and are ready for you to view at your
password-protected area of the site).
You can either have your bills paid automatically or opt to give the go ahead each month.
You can also give the order to pay your bills automatically only if they are under a
certain amount and have e-mail notifications sent daily as the due dates of your bills
draw near.
A bill aggregator such as
PayTrust (www.paytrust.com) caters more and more to small businesses. They offer features such as the ability
to download information to your accounting software as well as a year-end CD-ROM summarizing
your records. You also get top-rate 24/7 customer support.
Whether your service handwrites checks or pays electronically, a bill aggregator must
dip into your bank account to make those payments. And naturally, giving out your bank
account information may justifiably cause some hesitation on your part.
So even if an aggregator claims to be storing your personal info on a secure server,
you're going to want some legal guarantees in the event of a screwup on their part.
For example, PayTrust and PayMyBills customers are protected against unauthorized transactions
up to $100,000 by Travelers Insurance Group Safeweb program, and CyberBills agrees to
refund you twice the amount of any loss to you for a mistake on their part. A good service
will also agree in your contract to cover any late fees they may accidentally cause.
Pricing is currently consistent among the three leading services. Small business services
typically cost $19.95 per month. This fee includes 30 transactions (a transaction, in
this case, is a paid bill.) for CyberBills and 40 transactions for Paytrust and PayMyBills.
Each additional transaction is 75 cents. You have to compare this not just to the cost
of a stamp for each of your bills, but more importantly to the aggravation and the time
it takes to process all the bills yourself each month.
So the next time you receive your bills, organize them, open them, write checks, stamp
them, find a mailbox, and hope that you didn't get a late fee . remember that there's
an alternative. It may cost you some money, but it could save some of your sanity.
Quick tips
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Business services a must? Check out the consumer version of these services
if you don't need the extra perks, such as being able to download to your software
or your business's logo on your checks, and if you don't have many transactions
- you'll pay half the cost.

Pay from your Palm. You can even access your account and give the green
light to make payments from your WAP phone or your Web-enabled PDA.

Junk mail junkie? Most likely you won't miss the endless array of promotional
pieces that come attached to your bills, but if you look forward to that be forewarned
that bill aggregators shred them.
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