Meeting online
Mie-Yun Lee, Editorial Director, BuyerZone.com
October 15, 2002
Reviewing documents by telephone can be an awkward, time-consuming experience where you
fritter away much of the phone call describing what everyone should be viewing. A web
conference gives you an easy way to stop wasting your time.
Web conferencing allows you to deliver presentations online. This can involve showing
a simple set of Microsoft PowerPoint slides, navigating through a web site, or demonstrating
how a software programs works. From a presenter's perspective, one of the tool's primary
advantages is that you can control what your meeting participants see and when they see
it. And to help emphasize points you are trying to make, you have the ability to mark
up what is being displayed like a football commentator.
In addition to being able to share a common view, web conferences offer a number of
other features that take advantage of the Internet. This includes real-time user polls,
online chat, live video transmission, and online whiteboard capabilities. Presenters
do not need to be the only ones to lead the meeting, by the way. The host can also pass
control of the meeting to attendees who can then choose to share their own documents.
For those who seek even more interactivity, web conferences can get considerably more
sophisticated. For example, it is possible to give people access to your actual computer.
This can be helpful during technical troubleshooting sessions when software settings
need to be changed. Web conferences can also support interactive collaboration where
multiple people can work on the same document without being physically present in the
same room.
A web conferencing service offers the easiest way to get started. Attending a web conference
is very much like joining a teleconference. Using your web browser, you go to the web
conferencing provider's site and log in using the meeting code provided by the conference
host. Once you are logged in, you can view who else is logged on and see what is being
shown to the group.
While you can transmit sound via the Internet, the quality is not ideal. As a result,
many web conferences use a regular teleconference to transmit sound. Similarly, web cams
provide an interesting, but not quite ready for primetime, view of your meeting counterparts.
There are a number of web conferencing service providers that provide these services.
Differences among them primarily relate to the range of services offered and the quality
of their customer support. For a free quote for web conferencing services, go to http://www.buyerzone.com/savvy/webconf.html
Pricing for web conferences is similar to those for teleconferences. Expect to pay
up to 45 cents per minute for each conference participant. This does not include teleconferencing
costs, which is usually also provided by the service. Pricing is negotiable, however,
with discounted rates available for regular web conference users.
With a web conference, you no longer have to worry about whether people are literally
on the same page. Now, you can just focus on getting them to agree about that page.