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  • • Credit card fraud, ordering wedding gowns from us and filing disputes with their credit card company. The gowns have been worn and/or never returned.

    • Credit card statement not paid in full by the employee before leaving the company.

    • Credit card we were given was closed.

    • Customer bought and received a product by credit card and then reversed charges. Have positive correspondence with customer after sale and full confirmation of delivery.

    • Customer purchased a item form my business and then had his credit card company do a charge back on the item when he found out he could not return it. Item was never returned.

    • Customer purchased goods from us with credit card and phony authorization code. Goods were shipped to an address in florida.

    • Declined credit card after purchase was shipped.

    • Did 3 vehicle details for 3 customers and stated we do not take credit cards, it is also listed on the website. The customer is refusing to pay. How do we get them to pay using an alternative to a credit card.

    • In most cases, it was friendly fraud. Credit card companies sided with the customers. We are looking to collect the money we lost.

    • Invalid credit card given, customer will not return calls or make payment arrangements, we have proof of delivery and two contact addresses.

    • It is a small property developer that paid 25% down with a credit card. It went through, after two month we collected balance from credit card, he objected and the credit card co. Amex took money back.

    • Looking to collect from two previous employees who were terminated and have become delinquent in paying the remaining portion on a corporate credit card after the reimbursements of expenses were made on our part. Total balance due is $1,119.73 and $920.54.

    • Membership based business with clients on year long contracts. Payment is automatically charged on credit card or bank draft per contract. Clients are at least 4 months behind.

    • Most of them are bad checks or credit card inromation.

    • Most of them entered bad credit card information and their credit cards were declined.

    • Name, address, drivers license, ssn#, dob, bank information i.e. Debit card/credit card and/or checking acct information.

    • Need to collect from business partner for non payment of business credit card.

    • New membership progam with fees paid monthly by credit card on file.

    • Our accts are due to delinquencies on their credit card processing services, ie chargeback, fees, terminals, etc.

    • Out of state credit card sales.

    • Own a retail store that accepts credit cards, but the credit card processor refuses to pay me for my sales. The same holds true for my website credit card processor, they will not pay me for any sale.

    • Patients came in having the treatment and said forgot the credit card, wanted to have payment plan, and end up never come back to pay.

    • Personal loans and credit card debt.

    • Received a post-dated check for the amount due in july 2008. Cashed it and the check bounced - twice. Since then we were given their credit card number and associated info and the card was declined - 7x over the course of 7 days. My biz is in california; my client is in wisconsin. Amt due is:6852.59.

    • Rented equipment was suppose to return on a certain day but didn't return it we tried several times to contact the customer but he never returned the call when we did get a hold of him he replied that he tried to return it but know one was here and he claimed he just left it. It was here then after a few more calls and a promise of a credit card the item shows up. But the bill is yet to be paid.

    • Sister-n-law got away with 13,000.00 credit card fraud..now the companies are tryin to collect from me.

    • Terminated employee delinquent on balance of corporate credit card. Has not returned calls from the credit card company, inturn, company paid off balance of card, and now the company needs to collect from the terminated employee.

    • The accounts are judgments obtained on credit card accounts located in the state of missouri.

    • The charges are on orders customers placed with us, which they did a chargeback on through their credit card companies and redisputed charges 2nd time around.

    • The company had loan $3000.00 to an employee of the company to pay her rent. She had also use the company credit card for personal expense such as, rental car, cell phone bills, dry clean service, food, personal electronic devices..., total credit card charge about $7000.00. She is an ex-employee now, and had moved to texas. We have her cell phone number, email address and mailing address.

    • The most common situation is a customer who files a frivolous merchant dispute to reverse a credit card purchase. We also have a trucking company refusing to pay for merchandise they shipped and lost.

    • These are credit card chargebacks that need to be paid.

    • This account has 2 orders that were not paid for. One is 4 months late and the other is 6 months. We were given credit card that declined. We are manufacurers of souvenir magnets.

    • This client signed an agreement to pay a 600.00 fee for inspection services (there is also a collection claus in the agreement). He asked that we bill escrow for payment. He then decided not to buy the home. There was no money in escrow and a delinquent credit card was used as a guarantee. I lost him on the grid because he gave us a po box for his home address. He as recently started an llc and used his wife as the agent so i now have a physical address on him.

    • This customer has always paid by credit card never a problem. Now his card is rejected and doe not return phone calls. I do have his home address and business locations.

    • Trying to collect credit card debt that has defaulted but is still within statute.

    • We are a travel agency, passenger charged on credit card on a tour package. After the tour was over; he disputed the credit card charge.

    • We are an internet company. Orders are placed on line credit card disputes 80 percent of collections will be from customers.

    • We are an irrigation service company and have sold theses customers our parts and labor, some have signed work authorization forms and given bogus credit card numbers.

    • We are an on-line bridal boutique. We had a bride order a gown wear it, and attempt to return it. She then filed a chargeback to her credit card company. I wnat her to pay us the $475 that she owes us and i want it put on your credit report, or even file a theft of property report with her local police department.

    • We are an on-line wedding gown business. We have experienced problems with customers purchasing, wearing the gown and filing dispute with the credit card companies when dresses haven't been returned or returned after been worn.

    • We are golf retail shop and this person wrote bad check and then gave us bad credit card #. He owes us about $250.

    • We are looking to collect on consumer purchases that were originally made by credit card and the consumer charged back transaction with their credit card company. Many of these we have disputed, some of which we have won. We have all the suffecient docs to bring consumers to court if necessary. We prefer to work with an agency that is local so we can do bus face to face.

    • We collect membership dues for roughly 800 individuals. Each month, we have approximately 80-100 that the credit card charges do not go through and we have to contact them to obtain payment or a new credit card number to charge. Each individual amount is generally between $20 and $40.

    • We have 2 individuals that used our moving services. At the end of the move, they signed bill of lading and also signed credit card authorization form with all cc info, billing address, phone numbers, etc. Both of the credit cards didn't go through (one - invalid account number; second one - over limit). Individuals did not respond to numerous phone calls from us or couple of letters with outstanding charges.

    • We have a contract with an auction franchising company in california. About 17 of these clients have cancelled their credit cards, or closed their bank account that we were billing. We do all our billing up front with either a credit card # or an ach debit account.

    • We have a small internet business and have a handful of customers who order merchandise, receive the merchandise, then deny the credit card charge. Some return the merchandise damaged and in an unsalable condition. Some don't return the merchandise.

    • We have all the paperwork, authorized credit card information and contact information for everything that we need to collect on.

    • We have the socials of every customer and they have signed a contract. We try to collect on the debt by credit card and when that fails call the customer directly.

    • We made a delivery of heating oil to a customer 4/01/08 for $698.82. This is a customer we made automatic deliveries to when necessary and payment was usually made on his credit card. His credit card was declined for the delivery of 4/1/08 in the amnount of $698.82. We mailed a statement to customer. He is no longer at the address and his phone is disconnected with no forwarding information.

    • We need to start a long term relationship with a collection agency. We currently have 3 small claims judgements and several credit card disputes that we need help with.

    • We receive lot of cc disputes and since credit card companies are always making sure their customers are being taking care of we have to take a hit.

    • We sold customer a pool table wall rack and accessories. Customer has merchandise, but still chargeback amount on her credit card. Now, customer has our merchandise and she got her money back.

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[ Number of Questions: 9 ~ Average time to complete: 1 min, 15 sec ]
Type of collection
Is your business looking to collect from other businesses, or individual consumers? [required] 
Select if you need to collect from at least 1 business AND at least 1 consumer (at least 2 accounts total).
Collect from businesses only
Collect from individual consumers only
Collect from both businesses and individual consumers

Please note: If you are a retailer looking to collect on bad checks or credit from consumers, please choose "Consumers only" above. Also, we CANNOT service requests for court settlements or personal debt.
Collection details
Approximately how much money are you currently looking to collect? [required]
$500 - 1,000
$1,000 - 5,000
$5,000 - 10,000
$10,000 - 50,000
$50,000 - 100,000
$100,000 - 500,000
$500,000 - 1,000,000
$1,000,000+
Approximately how many individual accounts are you looking to collect on? [required] 
1
2-5
6-10
11-25
26-49
50+
For your current collections needs, approximately how long, on average, have the accounts or debts been outstanding? [required]
Less than 2 months
2-4 months
4-6 months
6-12 months
More than 1 year
More than 2 years

Please note: Collection Agencies will generally charge higher rates for accounts that are over 8 months outstanding.
What is the five digit ZIP code for your office location? [required] 

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  • Akron, OH 44301-44399
  • Albuquerque, NM 87101-87199
  • Alexandria, VA 22301-22336   
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  • Tampa, FL 33601-33694   
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  • Washington, DC 20001 - 56920
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  • Wichita, KS 67201-67278   
  • Winston-Salem, NC 27101-27199  
  • Worcester, MA 01601-01655
  • Yonkers, NY 10701-10710
NOTE: We only serve U.S. businesses at this time.
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1-2 times per year
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Related Terms Accept Credit Cards, Collection Agency Rates, Collection Agent, Collection Agents, Collection Companies, Debt Collection Agencies, Debt Collection Agency, Debt Collection Comments, Merchant Account Rates, Commercial Property Management Company, Accepting Credit Cards
 
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