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• Buyers made online transactions, we charged the credit cards they provided and then they issued chargeback clains stating they did not make the purchases and that we were unauthiruzed to make the charges. Ther funds have been taken from our account and the buyers still retain posession of the merchandise which was shipped to them prior to their chargeback claims.

• I am a online lead generation service agency and am looking to collect approx. $40,000 from one of my clients. They have been past due since september of last year. It has caused a lawsuit to be out against me from one of my suppliers involved in the case so i need to collect the debt asap.

• Online retail chargeback fraud (1) and (1) customer refusing to pay for delivered merchandise.

• Our website advertises physical therapy products in an online catalog for product companies and catalog companies. We have a client that has been with us for 2 years, yet has paid only about 1/4 of the monthly charges $300 per month. The owner no longer accepts phone calls from us, or answers our emails. We have not received a payment in several months.

• The account that is due is for goods and services for online auction software & customization work. There have been several attempts to collect the funds. The debtor has said on several occasions, that a check has been in the mail, then changing their story. The total amount owed is $7,500. There is no formal contract in place, just verbal agreements and email correspondence. I have all records indicating so. Ultimately they have seized any sort of communication, therefore i feel there is no other choice.

• Unpaid bill for website design and programming fulfilled to contract stipulations. Client has implemented our work (posted online and is using files), but has refused contact via email/ph. We have her address, home and cell phone numbers, and various email addresses. Total due $3,750, but now $3,937.50 with 2% late fee included (terms were net 30).

• We are a catalog auction company that runs four online internet auctions per year. We have roughly 2000 active bidders with roughly 5-20 non-payers per auction. I am looking into a collection agency to help expedite the payment of our invoices.

• We are a online adult dvd rental service, similar to netflix but we rent adult dvds. We are looking to collect on customers that do not return their dvds and didn't pay their last 2 months membership fees. The average outstanding amount is around $100 but some are as high as $500.

• We are a small ecommerce business where customers order our products online. Then for a variety of reasons they ask for a chargeback from their credit card company in large part because they did not follow the refund policy and or are ineligible for a refund.

• We are a small online business dealing with hobby shop typical items. I am looking to collect on those who have filed chargebacks on credit cards or others who simply have not paid for their items. I only want to work with a collection company that charges a percent based on recovery of funds, not one that charges per account. We have several accounts we are looking to collect on from as low as $40 to as high as $400, in total dollar value of over $4000.

• We are an online auction center that would like to setup up a process to refer all accounts that are not paid within days of the auction closing.

• We are an online auction service and are trying to collect debts from our default bidders. Our terms and conditions state that we will charge a 40% fee for all defaulting bidders. Most of the debts will be in the range of $200–$500, but we also have several who are far above this range. Our amount we are looking to collect is an estimate of total accounts. It may be higher.

• We are an online travel company and the company in question is located in los angeles basin. They contracted for service, we provided the service and they don't want to pay... Pretty simple.

• We are looking to collect debts from primarily doctor offices and from some individual doctors. We have contracts in place with all of our clients weather they signed up for our services online or through business to business sales.

• We are looking to collect from a bead store business. They have a physical store and an online presence. They owe us $5,519.31 since feb. Of this year. They sent us one check that bounced and they said they would be sending another check the following week. This never showed up and now they have not responded to our emails.

• We are online free image hosting and one of our advertisers owes us money for three months worth of traffic. When initially confronted about missing payments advertiser agreed to pay but went out of contact and stopped responding to our request shortly there after.

• We have contracts, either fax/paper or online.

• We performed an online service for this company . They paid $5000 of the $15000 they owed and have refused to pay the remaining 10,000.

• We sell an annual subscription to an online service for businesses. We have signed agreements for each of these overdue accounts.

• We specialize in getting businesses ranked high on online search engines such as google and yahoo. Our customers are often small businesses yet we are increasingly getting larger and larger clients, so our accounts receivable (per client per month) may range from $50 to over $10,000. I currently have a client owing us $800 who will likely require help from a collections agency, and we will likely use collection services 5+ times per year. Fees are an important factor, along with quality.

• We wholesale calendars to small book stores and online retailers. They just aren't taking my emails and calls for collection seriously and i need help.

• We're an online retailer seeking to collect on the occasional fraudulent chargeback of approx $400 to $600 per incident (i.e., where billing address is same as shipping address, and we have proof of signature for delivery).

• You must have an online site to submit new debtors and post payments.

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