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  • Representatives will need to be able to determine if is just an eligibility call or are they requesting authorization. They must also be able to do an outbound to the State's elgibility system to determine if they are on hold status and need to be reactivated. - Marketing - Other, Health Care, San Bernardino, CA
  • 1. Answer calls with Company name, acting as representative of company2. Ask if looking for sales, technical support or customer service - could sales calls be routed to company sales personnel when they are not busy? Other calls can be routed to voicemail. - Accounting/Finance, Equipment Sales & Service, Sonoma, CA
  • - We are an software entertainment publisher.- CSR's need to have knowledge of PC technical support to help customers install software and address system configuration issues.- We also publish entertainment software for the PS2, Xbox, GameCube, GameBoy, e - MIS/Operations - VP, Entertainment/Media, Los Angeles, CA
  • hello from O.C. California. we are starting up a pennysaver type magazine and will need someone to write out simple classified ads from customers who call in. the write-outs will then be given to me to type into the magazine layout M-F/10am-4pm. thanks. - Designer, Advertising, Orange, CA
  • Fandango provides an on-line movie ticketing service. Our contact volume varies greatly depending on the time of year and current movie releases.We are especially interested in an outsource provider that has a call center based in southern California. - MIS/Operations - Other, Entertainment/Media, Los Angeles, CA
  • We are a Software Implementation company that is looking for providing our customers with minimal level of customer service. The call center person will be provided with standard answers that need to be customized depending on the customers' question. - Partner/Principal, Computers - Software, Orange, CA
  • we are a mortgage lender who purchases internet leads and contacts the borrowers to find their level of interest. when interested we take a quick application and permission to run credit, obtain the social security number and process the application. - Marketing - VP, Real Estate, Mission Viejo, CA
  • I am a Real Estate Broker, It is so time consuming making 200-300 calls a day 6 days a week, instead of hiring my own telemarketers I want to outsource. I buy the inbound leads so they are warm, If you could cold call as well that would be great. - Consultant, Real Estate, La Habra, CA
  • We are a pharmaceutical company and would like the call center to receive calls as our medical and drug information requestline, then to forward the message via text page to our pager.We anticipate an increase in call volume possible in 6 months - Administrative Assistant, Pharmaceuticals, Dublin, CA
  • I am just trying to get a feel in the beginning of what my primary needs would be for the service. In the future if it works out well, I would possible like to add a foreign language and maybe something for handicapped if that is realistic? - CEO/President/Owner, Other Business Services, San Leandro, CA
  • I am looking for a 800 number I can use on all my advertisements - once the potential customer calls the 800#. Call center needs to take name, telephone, zip code, email address, name and number of closest realtive. Date of accident - General Manager, Advertising/Marketing/PR, Highland, CA
  • We are a shutter manufactoring company. We recently placed a add and are not sure what the response will be. We would like to have a call center trained and on stand by if we are not able to handle the amount of calls we receive. - Sales - Other, Manufacturing, Santa Fe Springs, CA
  • looking for someone to answer calls, turn those calls into sales of products/services, schedule the appointment, and possibly even process the payment. handling customer questions, concerns, and problems may also be of interest. - CEO/President/Owner, Other Business Services, Murrieta, CA
  • our company needs a performance based call center to handle inbound order calls. no fulfilment is nessesary. Credit cards may be processed via call center or our own back-end (requires web access). Need to set-up ASAP. Thank you. - Sales - VP, Computers/Internet/IT, Los Angeles, CA
  • I need a call center to recieve calls from our marketing campaign that will be broadcasted once a day in the middle of the day for several hours. I exepect the call center to be able to recieve orders and answer basic questions. - CEO/President/Owner, Other Retail, Corona, CA
  • We are a federal govt agency, do you provide a govt rate?-do you accept the tax exempt govt credit card for payment? - Administrative Assistant, Government, Daly City, CA
  • The company I work for provides emergency and non-emergency notification services. Our Clients use our application software to send messages to their organization via Web, e-mail, cell, pager, Fax, PDA, Blackberry. 3n is looking for a call center to support our application software. The calls generated are simple operator submissions of client requested communication. No technical support, no software support. We need professional people who can learn how to use our software, and most important the staff needs to be prepared to handle clients who are under emotional distress caused by dis... - MIS/Operations - MGR, Other Business Services, Glendale, CA
  • We are a video publishing service that helps filmmakers sell their films. Most of our sales come through our web site, but we want to add phone sales support. We have a catalog of 500+ films, which keeps growing daily. Our web site would allow a phone operator to simply place orders for customers, so technically this should be easy. Little specialized knowledge is needed for calls - just friendly operators with good english skills. Our volume is "spikey" meaning it may be 10 calls one day and 100 the next if a show was just broadcast. Low per call fees are needed, since our profit o... - CEO/President/Owner, Entertainment/Media, Redwood Estates, CA
  • One of our goals is to improve our level of customer service and, in fact, become a leader in customer service that is recognized by customers. One small step towards this goal is to provide better coverage for our phones. We want to have the customer speak to a live person as much as possible. In order to cover as many time zones as possible we want to evaluate the costs of having an answering service take our customer calls from 4:00 am to 7:00 am PST and then again from 3:30 pm to 5:30 pm PST during the week as well as 4:00 am to 5:30 pm on weekends. - Sales/Business Development, Other Business Services, Mountain Pass, CA
  • m2 Technologies Inc. is an authorized reseller of computers, printers, fax, monitors, software, etc. for 50+ industry leading original equipment manufacturers. Also, provides service/repair for printers, fax machines at multiple customer locations. Requirements of inbound/outbound call support us unknown at this time, however need a business solution that will scale as my business grows. Need to process orders (creidt card payments), provide customer support, dispatch service technicians & requests. - CEO/President/Owner, Computers/Internet/IT, Irvine, CA
  • We have an in-house call center for normal business hours (Monday - Friday 8am - 5pm Pacific Standard Time) and are looking for overflow and after hours support within the next 3 months. We do not initially anticipate much volume but are looking to have volume increase gradually over time.Our needs would consist of basic product troubleshooting (is the power on, have you checked the connections, etc....) and possibly answering simple billing questions and general customer service. - Other, Equipment Sales & Service, Palo Alto, CA
  • We sell automotive radiators wholesale and retail and have a need to outsorce calls anticipating weekly Monday call spikes, additional office hour spikes as well as have live people handle calls when our call ceneter is closed (between 6:30pm and 5:00am pacific Monday through Saturday and all day Sunday.)We expect about 100 calls on a Monday, 20 calls on Sunday, and an aproximate grand total of 300 calls a week. Our sales interface is a very easy to use web-based tool. - Marketing - Manager, Other Retail, Benicia, CA
  • Approx 1000 calls per day, spiking during the Q4 holiday season, 600-750 inbound e-mails per day; need a support center that can deliver less than 2% abandon rates, average wait time in queues no more than 30-45 seconds, average 6 hour response time on e-mails, high-touch, web-savvy team as company is an e-commerce business model, lots of interaction with web front end; two types of customers- buyers and sellers; 70% of inbound is buyer based, 30% seller -based. - Consultant, Retail, Hayward, CA
  • Our company will be heavily dependent on a call center, for it is a telephone based company, i.e. we take calls and answer people's questions all day. We basically need a sophisticated call center that can answer the calls when they come in state company's name, get Credit card info., process the card and patch through the caller, also once the call is complete calculate the minutes the call was and bill accordingly to how long the call was. - Partner/Principal, Other Business Services, Los Angeles, CA
  • we are a new direct response marketing company that will be launching out first product line early fall...we will start with TV test buy and market by market, build to a national campaign. we do not know what volume we will have, but are sure there will be evening spikes and long day time lulls...as the buy gets larger the call volume will of course increase significantly - as we introduce new products this will also add call volume - CEO/President/Owner, Advertising, Los Angeles, CA
  • We are a direct mail company that offers credit cards to consumers who have low credit scores. Consumers can respond to the direct mail offer by contacting the call center to activate, at which time they have to pay for the card by a direct withdraw from their checking account, or they can send a money-order back in a BR Envelope. We are equipped to handle the mail piece, but need help in order taking and payment processing. - Marketing - VP, Other Business Services, Manhattan Beach, CA
  • Our comapny is a start-up looking for budgetary numbers for outsourcing the items checked. Our company provides a multilingual phrase translator. Our tarkets markets are medical, police, fire, emergeny medical. The types of inbound calls are order fufillment, some technical questions, order status. Another channel for our product is overseas travelers that would rent one of our devices using a credit card. - Partner/Principal, Equipment Sales & Service, Alameda, CA
  • 24/7, holiday & weekend coverage being enabled by me when necessary by me. Take messages & fax them to my office at my request. Since I manage a senior apt. community, after hours emergency calls come in and therefore need immediate attention so service must determine it to be emergency and contact appropriate people from provided list. Service must NEVER put anyone on hold for more than 30-45 seconds. - General Manager, Real Estate, Sacramento, CA
  • We are an Architectural Design Consultation business with worldwide clients. Because we receive calls from various timezones, we would like accurate and friendy messages taken during extended business hours, say 7am - 9pm, PDT. We are investigating the possibilities and expenses involved at this time, and we would appreciate some idea of monthly costs for such services mentioned.Thank you,susan - Administrative Assistant, Other Business Services, Los Angeles, CA
  • My Company sells a shutter program to a warehouse type store. We need a call center to answer a very low volume of calls. Majority of calls are for stats on customer orders. Average calls are 5-10 on hours specified during the week and max of 20 calls on weekend. We just need coverage for these calls. Knowing the program and answering basic program questions is necessary. - Sales - Other, Manufacturing, Santa Fe Springs, CA
  • We are a small software company scouting for a service to receive after hours (Pacific Time) and weekend customer support calls, and pass them on to one of our standby staff ? and to keep trying until one of our staff takes the call. Currently we are running about 2-3 after hours calls per week, and we expect a slow ramp-up. What can you offer and at what cost? - Engineer/Programmer, Computers/Internet/IT, Los Gatos, CA
  • Our company sells a Single Plan and a Family Prescription Drug Program where they can use our card to receive 13% below manufacturer's wholesale prices on medications they buy at their local pharmacy where they shop now. We need your operators to input their information and then input their payment information into our secure website to process their payment. - CFO, Other Retail, Concord, CA
  • We're developing a web site that will provide digital photography print services to end users, for a major consumer electronics company. We are interested in potentially contracting end user e--mail and phone support services for this site. I would like to get some more information on your service, pricing, and system requirements. Please call or e-mail. - Marketing - Manager, Computers/Internet/IT, Pleasanton, CA
  • We are looking for call centers to outsource our outbound lead generation for mortgage and debt relief leads.The call centers must have the ability to post customer information ( name, address, etc. ) through an STTP post so clientshop can recieve this information into our database seemlessly.Currently, we are looking for approx. 500 leads per day. - Sales - Other, Other Business Services, Solana Beach, CA
  • 1. Help customers who have trouble placing orders online.2. Help customers who would rather place orders over the phone.3. Help customers process returns or exchanges online.4. Help customers status orders they've placed online (i.e. when will it ship, what is the tracking number)5. Help customers with product information6. Email and phone support - Partner/Principal, Retail, El Segundo, CA
  • this is a new mail order business. I will ship the orders the first several months. if it goes well, i would like to extend callenter service to include product fulfillment and website/internet orders. i need information on how to co-ordinate my visa/mastercard merchant account (not opened yet)with your software and internet access. - Partner/Principal, Insurance, Rancho Cordova, CA
  • We need a service where our customers can call 24/7 and get someone who can then get a message to any member of our staff or our on call person (probably by sending a text message to their cell phone or a VM to their cell phone). We do not want to give out individual cell numbers so we need a middle man to answer the calls. - MIS/Operations - MGR, Entertainment/Media, Los Angeles, CA
  • I am founding a non profit organization for family services. Hopefully this will be up and running within 2 months. I am looking for a pay per performance telemarketing company. I need a company that will make the fundraising calls, take information for payment and then I will follow through with the actual processing. - Partner/Principal, Non-Profit Organization, Carlsbad, CA
  • Inbound calls coming in from our marketing media sources - completing an appropriate application could be for Mortgage Lead or Health Insurance, Debt Consolidation, etc, capturing the data in a web application, live transfering the caller to the client as well as transferring the information/application just completed - Partner/Principal, Advertising, Riverside, CA
  • We have a psychic website and need to have an 800 number answered with an automatic greeting and then handled by a live operator to take credit card or check handling information from the customer, who would then be transferred to one of our live psychics or directed to call our psychics in some other way. - Webmaster, Other Business Services, National City, CA
  • the plan:we offer our members call center solutions that offer at least the above requirements, which in turn offset their cost of conducting business. question:can we create an umbrella account that will allow member #143 to enjoy a different set of services than member #399, for example.thanks - CEO/President/Owner, Entertainment/Media, Oakland, CA
  • WE are a promotional direct mail provider. We are running a campaign in a national magazine. We need a telemarketing company to answer our 800# and capture customer information (name, company name,address, phone, email, and a few other questions)then forward the information to us via email - Partner/Principal, Advertising, Thousand Oaks, CA
  • I need someone to supply a list of residences and/or small businesses in the US who would be candidates for our service. The center would then call those prospectives and sell our product if the customer is interested.There would be virtually no inbound traffic, this is all outbound sales. - Partner/Principal, Telecommunications, Redondo Beach, CA
  • Need 24/7 available contact center to take client and employee calls and warm transfer to either Technical/Project Management/Developement person on call. On call schedule changes each week. Need daily reporting on previous days activity. Currently only get only 100-150 calls a month. - Engineer/Programmer, Other Business Services, Oxnard, CA
  • Accept calls from inquries of dog training. Return calls to clients, explain the training offered. Sell the services and schedule training. Inquiries come from the 1877-28-7100 number and e-mail. I am illing to train a dog to show the person haw we train dogs and they will understand. - CEO/President/Owner, Other Business Services, Antioch, CA
  • Call center will be used for incoming warranty service request. All calls need to be immediately referred to on-call technicial for return call to customer. This is a new product service with limited national distribution during test period, so initial call load is limited. - CEO/President/Owner, Wholesale, Orange, CA
  • The primary purposes of the Call Center are to verify the order and to monitor the call for quality control. Because OII bills the second party based on the dollar amount of the order, OII has to rely on a party independent of the restaurant to calculate accurate sales. - Marketing - Manager, Hospitality/Leisure, Ventura, CA
  • This is for a mobile health care business. Primary duties would be taking calls at off hours and scheduling appointments. Need to distinguish between emergency needs and routine appointment scheduling. In case of emergency, contact on-call employee to provide service. - CEO/President/Owner, Health Care, Redwood City, CA
  • We are a technology company that will have a product in conjuction w/ website. The product will sell to consumers (b-to-c). We are launching a product shortly and need a Customer Service center to handle questions about service, cancelation of accounts, FAQ, etc. - Marketing - VP, Manufacturing, Agoura Hills, CA
  • We are looking for something very basic. The phone number will ONLY be published on users credit card statements, if a user does not recognize a charge they will call, you will then take down there name and phone number and email it to us, we will then call them. - CFO, Other Business Services, Los Angeles, CA
  • We are a federal govt agency, do you provide a govt rate?-do you accept the tax exempt govt credit card for payment? - Administrative Assistant, Government, Daly City, CA
  • The company I work for provides emergency and non-emergency notification services. Our Clients use our application software to send messages to their organization via Web, e-mail, cell, pager, Fax, PDA, Blackberry. 3n is looking for a call center to support our application software. The calls generated are simple operator submissions of client requested communication. No technical support, no software support. We need professional people who can learn how to use our software, and most important the staff needs to be prepared to handle clients who are under emotional distress caused by dis... - MIS/Operations - MGR, Other Business Services, Glendale, CA
  • We are a video publishing service that helps filmmakers sell their films. Most of our sales come through our web site, but we want to add phone sales support. We have a catalog of 500+ films, which keeps growing daily. Our web site would allow a phone operator to simply place orders for customers, so technically this should be easy. Little specialized knowledge is needed for calls - just friendly operators with good english skills. Our volume is "spikey" meaning it may be 10 calls one day and 100 the next if a show was just broadcast. Low per call fees are needed, since our profit o... - CEO/President/Owner, Entertainment/Media, Redwood Estates, CA
  • One of our goals is to improve our level of customer service and, in fact, become a leader in customer service that is recognized by customers. One small step towards this goal is to provide better coverage for our phones. We want to have the customer speak to a live person as much as possible. In order to cover as many time zones as possible we want to evaluate the costs of having an answering service take our customer calls from 4:00 am to 7:00 am PST and then again from 3:30 pm to 5:30 pm PST during the week as well as 4:00 am to 5:30 pm on weekends. - Sales/Business Development, Other Business Services, Mountain Pass, CA
  • m2 Technologies Inc. is an authorized reseller of computers, printers, fax, monitors, software, etc. for 50+ industry leading original equipment manufacturers. Also, provides service/repair for printers, fax machines at multiple customer locations. Requirements of inbound/outbound call support us unknown at this time, however need a business solution that will scale as my business grows. Need to process orders (creidt card payments), provide customer support, dispatch service technicians & requests. - CEO/President/Owner, Computers/Internet/IT, Irvine, CA
  • We have an in-house call center for normal business hours (Monday - Friday 8am - 5pm Pacific Standard Time) and are looking for overflow and after hours support within the next 3 months. We do not initially anticipate much volume but are looking to have volume increase gradually over time.Our needs would consist of basic product troubleshooting (is the power on, have you checked the connections, etc....) and possibly answering simple billing questions and general customer service. - Other, Equipment Sales & Service, Palo Alto, CA
  • We sell automotive radiators wholesale and retail and have a need to outsorce calls anticipating weekly Monday call spikes, additional office hour spikes as well as have live people handle calls when our call ceneter is closed (between 6:30pm and 5:00am pacific Monday through Saturday and all day Sunday.)We expect about 100 calls on a Monday, 20 calls on Sunday, and an aproximate grand total of 300 calls a week. Our sales interface is a very easy to use web-based tool. - Marketing - Manager, Other Retail, Benicia, CA
  • Approx 1000 calls per day, spiking during the Q4 holiday season, 600-750 inbound e-mails per day; need a support center that can deliver less than 2% abandon rates, average wait time in queues no more than 30-45 seconds, average 6 hour response time on e-mails, high-touch, web-savvy team as company is an e-commerce business model, lots of interaction with web front end; two types of customers- buyers and sellers; 70% of inbound is buyer based, 30% seller -based. - Consultant, Retail, Hayward, CA
  • Our company will be heavily dependent on a call center, for it is a telephone based company, i.e. we take calls and answer people's questions all day. We basically need a sophisticated call center that can answer the calls when they come in state company's name, get Credit card info., process the card and patch through the caller, also once the call is complete calculate the minutes the call was and bill accordingly to how long the call was. - Partner/Principal, Other Business Services, Los Angeles, CA
  • we are a new direct response marketing company that will be launching out first product line early fall...we will start with TV test buy and market by market, build to a national campaign. we do not know what volume we will have, but are sure there will be evening spikes and long day time lulls...as the buy gets larger the call volume will of course increase significantly - as we introduce new products this will also add call volume - CEO/President/Owner, Advertising, Los Angeles, CA
  • We are a direct mail company that offers credit cards to consumers who have low credit scores. Consumers can respond to the direct mail offer by contacting the call center to activate, at which time they have to pay for the card by a direct withdraw from their checking account, or they can send a money-order back in a BR Envelope. We are equipped to handle the mail piece, but need help in order taking and payment processing. - Marketing - VP, Other Business Services, Manhattan Beach, CA
  • Our comapny is a start-up looking for budgetary numbers for outsourcing the items checked. Our company provides a multilingual phrase translator. Our tarkets markets are medical, police, fire, emergeny medical. The types of inbound calls are order fufillment, some technical questions, order status. Another channel for our product is overseas travelers that would rent one of our devices using a credit card. - Partner/Principal, Equipment Sales & Service, Alameda, CA
  • 24/7, holiday & weekend coverage being enabled by me when necessary by me. Take messages & fax them to my office at my request. Since I manage a senior apt. community, after hours emergency calls come in and therefore need immediate attention so service must determine it to be emergency and contact appropriate people from provided list. Service must NEVER put anyone on hold for more than 30-45 seconds. - General Manager, Real Estate, Sacramento, CA
  • We are an Architectural Design Consultation business with worldwide clients. Because we receive calls from various timezones, we would like accurate and friendy messages taken during extended business hours, say 7am - 9pm, PDT. We are investigating the possibilities and expenses involved at this time, and we would appreciate some idea of monthly costs for such services mentioned.Thank you,susan - Administrative Assistant, Other Business Services, Los Angeles, CA
  • My Company sells a shutter program to a warehouse type store. We need a call center to answer a very low volume of calls. Majority of calls are for stats on customer orders. Average calls are 5-10 on hours specified during the week and max of 20 calls on weekend. We just need coverage for these calls. Knowing the program and answering basic program questions is necessary. - Sales - Other, Manufacturing, Santa Fe Springs, CA
  • We are a small software company scouting for a service to receive after hours (Pacific Time) and weekend customer support calls, and pass them on to one of our standby staff ? and to keep trying until one of our staff takes the call. Currently we are running about 2-3 after hours calls per week, and we expect a slow ramp-up. What can you offer and at what cost? - Engineer/Programmer, Computers/Internet/IT, Los Gatos, CA
  • Our company sells a Single Plan and a Family Prescription Drug Program where they can use our card to receive 13% below manufacturer's wholesale prices on medications they buy at their local pharmacy where they shop now. We need your operators to input their information and then input their payment information into our secure website to process their payment. - CFO, Other Retail, Concord, CA
  • We're developing a web site that will provide digital photography print services to end users, for a major consumer electronics company. We are interested in potentially contracting end user e--mail and phone support services for this site. I would like to get some more information on your service, pricing, and system requirements. Please call or e-mail. - Marketing - Manager, Computers/Internet/IT, Pleasanton, CA
  • We are looking for call centers to outsource our outbound lead generation for mortgage and debt relief leads.The call centers must have the ability to post customer information ( name, address, etc. ) through an STTP post so clientshop can recieve this information into our database seemlessly.Currently, we are looking for approx. 500 leads per day. - Sales - Other, Other Business Services, Solana Beach, CA
  • 1. Help customers who have trouble placing orders online.2. Help customers who would rather place orders over the phone.3. Help customers process returns or exchanges online.4. Help customers status orders they've placed online (i.e. when will it ship, what is the tracking number)5. Help customers with product information6. Email and phone support - Partner/Principal, Retail, El Segundo, CA
  • this is a new mail order business. I will ship the orders the first several months. if it goes well, i would like to extend callenter service to include product fulfillment and website/internet orders. i need information on how to co-ordinate my visa/mastercard merchant account (not opened yet)with your software and internet access. - Partner/Principal, Insurance, Rancho Cordova, CA
  • We need a service where our customers can call 24/7 and get someone who can then get a message to any member of our staff or our on call person (probably by sending a text message to their cell phone or a VM to their cell phone). We do not want to give out individual cell numbers so we need a middle man to answer the calls. - MIS/Operations - MGR, Entertainment/Media, Los Angeles, CA
  • I am founding a non profit organization for family services. Hopefully this will be up and running within 2 months. I am looking for a pay per performance telemarketing company. I need a company that will make the fundraising calls, take information for payment and then I will follow through with the actual processing. - Partner/Principal, Non-Profit Organization, Carlsbad, CA
  • Inbound calls coming in from our marketing media sources - completing an appropriate application could be for Mortgage Lead or Health Insurance, Debt Consolidation, etc, capturing the data in a web application, live transfering the caller to the client as well as transferring the information/application just completed - Partner/Principal, Advertising, Riverside, CA
  • We have a psychic website and need to have an 800 number answered with an automatic greeting and then handled by a live operator to take credit card or check handling information from the customer, who would then be transferred to one of our live psychics or directed to call our psychics in some other way. - Webmaster, Other Business Services, National City, CA
  • the plan:we offer our members call center solutions that offer at least the above requirements, which in turn offset their cost of conducting business. question:can we create an umbrella account that will allow member #143 to enjoy a different set of services than member #399, for example.thanks - CEO/President/Owner, Entertainment/Media, Oakland, CA
  • WE are a promotional direct mail provider. We are running a campaign in a national magazine. We need a telemarketing company to answer our 800# and capture customer information (name, company name,address, phone, email, and a few other questions)then forward the information to us via email - Partner/Principal, Advertising, Thousand Oaks, CA
  • I need someone to supply a list of residences and/or small businesses in the US who would be candidates for our service. The center would then call those prospectives and sell our product if the customer is interested.There would be virtually no inbound traffic, this is all outbound sales. - Partner/Principal, Telecommunications, Redondo Beach, CA
  • Need 24/7 available contact center to take client and employee calls and warm transfer to either Technical/Project Management/Developement person on call. On call schedule changes each week. Need daily reporting on previous days activity. Currently only get only 100-150 calls a month. - Engineer/Programmer, Other Business Services, Oxnard, CA
  • Accept calls from inquries of dog training. Return calls to clients, explain the training offered. Sell the services and schedule training. Inquiries come from the 1877-28-7100 number and e-mail. I am illing to train a dog to show the person haw we train dogs and they will understand. - CEO/President/Owner, Other Business Services, Antioch, CA
  • Call center will be used for incoming warranty service request. All calls need to be immediately referred to on-call technicial for return call to customer. This is a new product service with limited national distribution during test period, so initial call load is limited. - CEO/President/Owner, Wholesale, Orange, CA
  • The primary purposes of the Call Center are to verify the order and to monitor the call for quality control. Because OII bills the second party based on the dollar amount of the order, OII has to rely on a party independent of the restaurant to calculate accurate sales. - Marketing - Manager, Hospitality/Leisure, Ventura, CA
  • This is for a mobile health care business. Primary duties would be taking calls at off hours and scheduling appointments. Need to distinguish between emergency needs and routine appointment scheduling. In case of emergency, contact on-call employee to provide service. - CEO/President/Owner, Health Care, Redwood City, CA
  • We are a technology company that will have a product in conjuction w/ website. The product will sell to consumers (b-to-c). We are launching a product shortly and need a Customer Service center to handle questions about service, cancelation of accounts, FAQ, etc. - Marketing - VP, Manufacturing, Agoura Hills, CA
  • We are looking for something very basic. The phone number will ONLY be published on users credit card statements, if a user does not recognize a charge they will call, you will then take down there name and phone number and email it to us, we will then call them. - CFO, Other Business Services, Los Angeles, CA
  • Representatives will need to be able to determine if is just an eligibility call or are they requesting authorization. They must also be able to do an outbound to the State's elgibility system to determine if they are on hold status and need to be reactivated. - Marketing - Other, Health Care, San Bernardino, CA
  • 1. Answer calls with Company name, acting as representative of company2. Ask if looking for sales, technical support or customer service - could sales calls be routed to company sales personnel when they are not busy? Other calls can be routed to voicemail. - Accounting/Finance, Equipment Sales & Service, Sonoma, CA
  • - We are an software entertainment publisher.- CSR's need to have knowledge of PC technical support to help customers install software and address system configuration issues.- We also publish entertainment software for the PS2, Xbox, GameCube, GameBoy, e - MIS/Operations - VP, Entertainment/Media, Los Angeles, CA
  • hello from O.C. California. we are starting up a pennysaver type magazine and will need someone to write out simple classified ads from customers who call in. the write-outs will then be given to me to type into the magazine layout M-F/10am-4pm. thanks. - Designer, Advertising, Orange, CA
  • Fandango provides an on-line movie ticketing service. Our contact volume varies greatly depending on the time of year and current movie releases.We are especially interested in an outsource provider that has a call center based in southern California. - MIS/Operations - Other, Entertainment/Media, Los Angeles, CA
  • We are a Software Implementation company that is looking for providing our customers with minimal level of customer service. The call center person will be provided with standard answers that need to be customized depending on the customers' question. - Partner/Principal, Computers - Software, Orange, CA
  • we are a mortgage lender who purchases internet leads and contacts the borrowers to find their level of interest. when interested we take a quick application and permission to run credit, obtain the social security number and process the application. - Marketing - VP, Real Estate, Mission Viejo, CA
  • I am a Real Estate Broker, It is so time consuming making 200-300 calls a day 6 days a week, instead of hiring my own telemarketers I want to outsource. I buy the inbound leads so they are warm, If you could cold call as well that would be great. - Consultant, Real Estate, La Habra, CA
  • We are a pharmaceutical company and would like the call center to receive calls as our medical and drug information requestline, then to forward the message via text page to our pager.We anticipate an increase in call volume possible in 6 months - Administrative Assistant, Pharmaceuticals, Dublin, CA
  • I am just trying to get a feel in the beginning of what my primary needs would be for the service. In the future if it works out well, I would possible like to add a foreign language and maybe something for handicapped if that is realistic? - CEO/President/Owner, Other Business Services, San Leandro, CA
  • I am looking for a 800 number I can use on all my advertisements - once the potential customer calls the 800#. Call center needs to take name, telephone, zip code, email address, name and number of closest realtive. Date of accident - General Manager, Advertising/Marketing/PR, Highland, CA
  • We are a shutter manufactoring company. We recently placed a add and are not sure what the response will be. We would like to have a call center trained and on stand by if we are not able to handle the amount of calls we receive. - Sales - Other, Manufacturing, Santa Fe Springs, CA
  • looking for someone to answer calls, turn those calls into sales of products/services, schedule the appointment, and possibly even process the payment. handling customer questions, concerns, and problems may also be of interest. - CEO/President/Owner, Other Business Services, Murrieta, CA
  • our company needs a performance based call center to handle inbound order calls. no fulfilment is nessesary. Credit cards may be processed via call center or our own back-end (requires web access). Need to set-up ASAP. Thank you. - Sales - VP, Computers/Internet/IT, Los Angeles, CA
  • I need a call center to recieve calls from our marketing campaign that will be broadcasted once a day in the middle of the day for several hours. I exepect the call center to be able to recieve orders and answer basic questions. - CEO/President/Owner, Other Retail, Corona, CA

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