• Answer customer questions regarding product details on a presales basis and also handle technical support and return questions.
• Answer phones and take messages, so that our main offie can return calls. When customers leave messages on our existing service we are unable to get a clear message, especially when the custoemr calls with a cell phone.
• Answer phones, place orders on our website when customers call to place an order, forward calls to me, if i'm not available put them in voicemail.
• Answer phones, take messages and call to let me know who called, so if i am in area where the call comes from i can immediately service the customer.
• Answer the call, help customers, make payments... Etc.
• Basic customer service to answer as if they are our company and take messages if the answer is not on an faq.
• Business type is mobile salon services, primarily massage and nail services. The customer service personnel receive calls from clients, provide general pricing information for services and schedule appointments with multiple service providers.
• Call back interrested customers and complete an application for a motorized wheelchair, and any relating product. I prefer to pay based on performance... (per application complete) average lead conversion is 10% turn into intake forms(applications) take about 15-20 min per application once you get an interrested customer on the line!.
• Call center answers inquiries from customers about possible counterfeit product problems; records/collects contact information and problem report.
• Call center is for rebate check recipients calling to check the status of their check. Reps need to look up rebate and give time line for payment or if not in system take customer info and escalate (enter into website).
• Call customer with plan information if he is interest he cane press 1 and speak with a representative on a preset phone number.
• Currently work at cable call center as an inbound sales associate. Numerous complimentary letters from customer suggestion that i teach employees proper customer service skills a.
• Customer call center: take customer's call, using reference number check up the phone number on the database, then call the phone number that the reference number is correlated to. Needs to have at least two people working at all times, 24 hour support.
• First line tech support handling and log some basic customer information.
• For my consulting business; 1. Provide customer with product/service and rate. 2. Schedule appointments 3. Provide daily call summary report.
• Fulfillment list sent daily, in the form of stick on labels with customer name, address, full zip and number of units purchased.
• Good customer service good to the customers always letting customers know they are my number one priority making and keeping them sasifity with their services.
• Great customer service skills and able to handle heavy phones calls.
• Have a small business called mastercompany we do promotional and printing services, we would like only a customer service.
• How many languages do the customer service centers speak?.
• I am a realtor who like to give great customer service to prospective buyers and sellers. If outsourcing works i will be interesting to use services for telemarketing, voice broadcasting etc.
• I am currently developing an e-commerce site to sell window coverings in the usa. I am interested in utilizing an outsourced call center for the customer support.
• I am purchasing an ecommerce business that i expect to grow rapidly. So scale is important. Operators may have to contact vendors or my company to get answers on questions and get back to customers.
• I have a need for a representative to enter customer information into a system to complete an order and answer general questions regarding our services.
• I have a web-based retail auto parts store and i am interested in outsourcing our customer service/order taking work. I need customer service reps to track orders, log returns, and navigate our on line catalogs.
• I have excepetional customer service, i'm experience in sales management that required me to solve all customer/employees complaints whether it was customer service or a human resource issues.
• I have work in a call center. We gave credit on customer bill that could prove that they did not make the calls, i would take in about sometime 50 on a busy day.i love people so i like the job.
• I just need calls answered and returned. Customer sevice.
• I may be interested in have someone make calls to old/new customers to generate more sales.
• I need a "customer service" services for small business that operates several e-commerce stores.
• It would be great to see volume of calls per category (e.g. Techincal, feature related, billing, etc.). We would also want any feature suggestions or feedback forwarded to us on a timely basis so we are reading suggestions from our customer.
• Just need caller information and message relayed to email (for existing customers). Would need to provide basic information about services to new customers and forward information to email.
• Just taking customer info including: name, address, phone & work/cell, and problem they are having with their hot tub/spa or pool.
• Knowledge of the full lace wig business would be needed. I would like phone coverage to take message for customer service/wig consultant and taking orders for adhesive and misc. Beauty product items.
• Level 1 support. Answering calls form our custoerm enteringthe data into a crm and we will reply back tot he customer. Also a web chat with custoerm on issues. We are looking for after hours 7pm-4am m-f weekends & holiday's.
• Looking for a per call cost for a customer service line.
• Looking for a provider who can grow as my online community grows -- from the existing 250,000 to more than 1,000,000. Primarily providing first-level customer support on like topics such as membership and points accrual. I will manage second-level support internally. Strongly prefer us-based services.
• Majority of the calls will be related to scheduling repairs, responding to customer service request, and membership sales for a property management/ concierge service.
• Naed is a municipally-owned electric utility serving north attleboro, ma. Naed uses an answering service currently. Naed desires night/weekend/holiday phone coverage to field inbound calls from customers and emergency services. Calls would be reported to appropriate parties for appropriate responses.
• Need a company that can answer question from customer, make a sale over the phone, take appointments. We have two different locations with different pricing. 1 in fl and 1 in va. After appt made email instructions to the working crew.
• Need a person who will recieve service calls from customers, then contact a vendor for repairs, then record that action in our software.
• Need answering service for my company. Need to retrive messages. I will call customers back just need some to answer and take messages.
• Need call center to take claims and eventaully assign contractors to customer locations.
• Need customer service and some technical support.
• Need for a plumber to be contacted if customer doesn't want to make an appointment or in case of emergency.
• Need help with web chat. Want to assist my customers with their shopping needs and lower my "shopping cart" abandon rate. Just looking for the web chat support for now.
• Need immediate quotes for all levels of customer service- basic troubleshooting all the way through advanced after sale service... We are selling hundreds of thousands of small appliances into the us and canadian markets each year and growing.
• Need online customer service chat for our website. We have a travel booking site where customers may ask how to use the site or for the customer service person to look up itinerary information. No phone support.
• Need someone to ans a 800# to be supplied by you take all required information from the customer and then call me.
• Need someone who can answer calls and forward the information to the appropriate contact who will in turn contact the customer back.
• Need to make sure that i can pre pay for collect calls for my customers.
• Nights and weekend coverage, call center located near hartford connecticut. Calls related to customer service.
• Our law office needs spanish speaking operators to go through our initial client questionaire with a customer. The operator will type the client's answers into our web based software program. The web based software package will also provide the questions that the representative needs to ask.
• Place orders directly from our website for the call in customer.
• Please provide us the costs for the simple task of answering and taking a message. If the rates are reasonable, we would of course love to expand to the ability of taking orders, offering some minor customer service, etc.
• Proviing bgreat customer service and folloeingt up with appointments. Email knowledge is critical. Blogging, it, webdesign are a big plus. Thank, jim.
• Real estate agent needing call center to give minimal information to customers calling about properties.
• Require orders placed via our web site. Essentially, personnel will access our web site , online, and type in customer orders.
• Service must receive calls, collect information, and then relay the information to one of our customer service reps.
• Setting appointment for customer service rep to return phone calls.
• Support for guiding customer to correct sku out 500-1000 possible inventoried items.
• Support wordpress installations by helping the customer directly and referring them to appropriate training videos as appropriate (links provide by us).
• Taking customer address and contact information and asking a couple basic questions.
• Taking inbound calls - using a bullet point outline, gathering information and giving pleasant customer service.
• Technical support of a subscription based pc game & customer support for billing related issues.
• We are a tech support center that requires over flow calls be sent to a pager and email address with some basic information name company new or existing issue ticket number if existing issue that the customer is reporting.
• We are an auto glass company and looking for a service that will answer our calls after hours and on weekends and provide customers with quotes and schedule appointments.
• We are an hvac company and provide service and sales to our customers. Incoming lines would need to be answered by a person after our normal business hours & weekends. Our on-call employees would need to be called/paged with sales and service calls.
• We are in need of french customer service reps to assist our call center in responding to phone calls and emails regarding training and sales programs. This is a position that can be considered technical, but also requires customer service and follow-up.
• We are looking for a call center to take inbound customer calls generated from a large national ad campaign. An in house quality team would also be beneficial but is not a must.
• We are looking for customer service persons that can schedule appts, return calls and land service leads. Please email me what services you provide and prices.
• We are looking into the cost of using a call center to answer inbound calls from customers and maybe schedule lead appointments.
• We are looking to create a service to customers that we will call customers after they have provided the information and payment for call. We need a breakdown of what the cost per call will be. We are working on our scripts, developing our website, and marketing. Thank you.
• We are rolling out a pet safety program that involves customers contacting the call center to report problems, at which point they would receive information how to deal with the problem. The agent answering the phone would need to inform the customer and record all relevant information.
• We will provide a script includeing a brief questionnaire (15-20 questions). We would like the customer's reponses to our questions either emailed to us or optionally posted to a form on our web site.
• We will provide a script. Calls will come it, the operators will then look at the matrix and give the customer the proper number to call for answers.
• We would like services for one month. We have shut down our business and would like some of our customer calls re directed to our cell phones.
• Answer customer questions regarding product details on a presales basis and also handle technical support and return questions.
• Answer phones and take messages, so that our main offie can return calls. When customers leave messages on our existing service we are unable to get a clear message, especially when the custoemr calls with a cell phone.
• Answer phones, place orders on our website when customers call to place an order, forward calls to me, if i'm not available put them in voicemail.
• Answer phones, take messages and call to let me know who called, so if i am in area where the call comes from i can immediately service the customer.
• Answer the call, help customers, make payments... Etc.
• Basic customer service to answer as if they are our company and take messages if the answer is not on an faq.
• Business type is mobile salon services, primarily massage and nail services. The customer service personnel receive calls from clients, provide general pricing information for services and schedule appointments with multiple service providers.
• Call back interrested customers and complete an application for a motorized wheelchair, and any relating product. I prefer to pay based on performance... (per application complete) average lead conversion is 10% turn into intake forms(applications) take about 15-20 min per application once you get an interrested customer on the line!.
• Call center answers inquiries from customers about possible counterfeit product problems; records/collects contact information and problem report.
• Call center is for rebate check recipients calling to check the status of their check. Reps need to look up rebate and give time line for payment or if not in system take customer info and escalate (enter into website).
• Call customer with plan information if he is interest he cane press 1 and speak with a representative on a preset phone number.
• Currently work at cable call center as an inbound sales associate. Numerous complimentary letters from customer suggestion that i teach employees proper customer service skills a.
• Customer call center: take customer's call, using reference number check up the phone number on the database, then call the phone number that the reference number is correlated to. Needs to have at least two people working at all times, 24 hour support.
• First line tech support handling and log some basic customer information.
• For my consulting business; 1. Provide customer with product/service and rate. 2. Schedule appointments 3. Provide daily call summary report.
• Fulfillment list sent daily, in the form of stick on labels with customer name, address, full zip and number of units purchased.
• Good customer service good to the customers always letting customers know they are my number one priority making and keeping them sasifity with their services.
• Great customer service skills and able to handle heavy phones calls.
• Have a small business called mastercompany we do promotional and printing services, we would like only a customer service.
• How many languages do the customer service centers speak?.
• I am a realtor who like to give great customer service to prospective buyers and sellers. If outsourcing works i will be interesting to use services for telemarketing, voice broadcasting etc.
• I am currently developing an e-commerce site to sell window coverings in the usa. I am interested in utilizing an outsourced call center for the customer support.
• I am purchasing an ecommerce business that i expect to grow rapidly. So scale is important. Operators may have to contact vendors or my company to get answers on questions and get back to customers.
• I have a need for a representative to enter customer information into a system to complete an order and answer general questions regarding our services.
• I have a web-based retail auto parts store and i am interested in outsourcing our customer service/order taking work. I need customer service reps to track orders, log returns, and navigate our on line catalogs.
• I have excepetional customer service, i'm experience in sales management that required me to solve all customer/employees complaints whether it was customer service or a human resource issues.
• I have work in a call center. We gave credit on customer bill that could prove that they did not make the calls, i would take in about sometime 50 on a busy day.i love people so i like the job.
• I just need calls answered and returned. Customer sevice.
• I may be interested in have someone make calls to old/new customers to generate more sales.
• I need a "customer service" services for small business that operates several e-commerce stores.
• It would be great to see volume of calls per category (e.g. Techincal, feature related, billing, etc.). We would also want any feature suggestions or feedback forwarded to us on a timely basis so we are reading suggestions from our customer.
• Just need caller information and message relayed to email (for existing customers). Would need to provide basic information about services to new customers and forward information to email.
• Just taking customer info including: name, address, phone & work/cell, and problem they are having with their hot tub/spa or pool.
• Knowledge of the full lace wig business would be needed. I would like phone coverage to take message for customer service/wig consultant and taking orders for adhesive and misc. Beauty product items.
• Level 1 support. Answering calls form our custoerm enteringthe data into a crm and we will reply back tot he customer. Also a web chat with custoerm on issues. We are looking for after hours 7pm-4am m-f weekends & holiday's.
• Looking for a per call cost for a customer service line.
• Looking for a provider who can grow as my online community grows -- from the existing 250,000 to more than 1,000,000. Primarily providing first-level customer support on like topics such as membership and points accrual. I will manage second-level support internally. Strongly prefer us-based services.
• Majority of the calls will be related to scheduling repairs, responding to customer service request, and membership sales for a property management/ concierge service.
• Naed is a municipally-owned electric utility serving north attleboro, ma. Naed uses an answering service currently. Naed desires night/weekend/holiday phone coverage to field inbound calls from customers and emergency services. Calls would be reported to appropriate parties for appropriate responses.
• Need a company that can answer question from customer, make a sale over the phone, take appointments. We have two different locations with different pricing. 1 in fl and 1 in va. After appt made email instructions to the working crew.
• Need a person who will recieve service calls from customers, then contact a vendor for repairs, then record that action in our software.
• Need answering service for my company. Need to retrive messages. I will call customers back just need some to answer and take messages.
• Need call center to take claims and eventaully assign contractors to customer locations.
• Need customer service and some technical support.
• Need for a plumber to be contacted if customer doesn't want to make an appointment or in case of emergency.
• Need help with web chat. Want to assist my customers with their shopping needs and lower my "shopping cart" abandon rate. Just looking for the web chat support for now.
• Need immediate quotes for all levels of customer service- basic troubleshooting all the way through advanced after sale service... We are selling hundreds of thousands of small appliances into the us and canadian markets each year and growing.
• Need online customer service chat for our website. We have a travel booking site where customers may ask how to use the site or for the customer service person to look up itinerary information. No phone support.
• Need someone to ans a 800# to be supplied by you take all required information from the customer and then call me.
• Need someone who can answer calls and forward the information to the appropriate contact who will in turn contact the customer back.
• Need to make sure that i can pre pay for collect calls for my customers.
• Nights and weekend coverage, call center located near hartford connecticut. Calls related to customer service.
• Our law office needs spanish speaking operators to go through our initial client questionaire with a customer. The operator will type the client's answers into our web based software program. The web based software package will also provide the questions that the representative needs to ask.
• Place orders directly from our website for the call in customer.
• Please provide us the costs for the simple task of answering and taking a message. If the rates are reasonable, we would of course love to expand to the ability of taking orders, offering some minor customer service, etc.
• Proviing bgreat customer service and folloeingt up with appointments. Email knowledge is critical. Blogging, it, webdesign are a big plus. Thank, jim.
• Real estate agent needing call center to give minimal information to customers calling about properties.
• Require orders placed via our web site. Essentially, personnel will access our web site , online, and type in customer orders.
• Service must receive calls, collect information, and then relay the information to one of our customer service reps.
• Setting appointment for customer service rep to return phone calls.
• Support for guiding customer to correct sku out 500-1000 possible inventoried items.
• Support wordpress installations by helping the customer directly and referring them to appropriate training videos as appropriate (links provide by us).
• Taking customer address and contact information and asking a couple basic questions.
• Taking inbound calls - using a bullet point outline, gathering information and giving pleasant customer service.
• Technical support of a subscription based pc game & customer support for billing related issues.
• We are a tech support center that requires over flow calls be sent to a pager and email address with some basic information name company new or existing issue ticket number if existing issue that the customer is reporting.
• We are an auto glass company and looking for a service that will answer our calls after hours and on weekends and provide customers with quotes and schedule appointments.
• We are an hvac company and provide service and sales to our customers. Incoming lines would need to be answered by a person after our normal business hours & weekends. Our on-call employees would need to be called/paged with sales and service calls.
• We are in need of french customer service reps to assist our call center in responding to phone calls and emails regarding training and sales programs. This is a position that can be considered technical, but also requires customer service and follow-up.
• We are looking for a call center to take inbound customer calls generated from a large national ad campaign. An in house quality team would also be beneficial but is not a must.
• We are looking for customer service persons that can schedule appts, return calls and land service leads. Please email me what services you provide and prices.
• We are looking into the cost of using a call center to answer inbound calls from customers and maybe schedule lead appointments.
• We are looking to create a service to customers that we will call customers after they have provided the information and payment for call. We need a breakdown of what the cost per call will be. We are working on our scripts, developing our website, and marketing. Thank you.
• We are rolling out a pet safety program that involves customers contacting the call center to report problems, at which point they would receive information how to deal with the problem. The agent answering the phone would need to inform the customer and record all relevant information.
• We will provide a script includeing a brief questionnaire (15-20 questions). We would like the customer's reponses to our questions either emailed to us or optionally posted to a form on our web site.
• We will provide a script. Calls will come it, the operators will then look at the matrix and give the customer the proper number to call for answers.
• We would like services for one month. We have shut down our business and would like some of our customer calls re directed to our cell phones.