• 24 hour answering service available for emergency calls and messages. Only used usuall about 10 hours out of day (usually overnight) voicemail options for staff required.
• 3 different tiers 1. Customer service (non-technical) 2. Technical help desk 3. After hours 24/7 emergency help desk.
• After-hours service for emergencies and messaging only.
• Answer calls from patients and or hospitals, if in an emergency page the particular doctor the hospital is looking for.
• Answering service will mainly be used for emergency call when therapist is unavailble at time of call.
• Basic need is to answer calls after hours. Calls can come in from any state, since this is the corporate office and range in nature to 'requests for info', 'emergency situations', 'phone number for one of our sites', etc.
• Basic veterinary medicine knowledge .....when it is an emergency etc.
• Call center answers. Asks if call is emergency. If not emergency, tells caller that office will call back next business morning. If emergency, call center text message on call technician with phone number and brief desc of problem.
• Condominium owners, renters and real estate agents or attorneys call after business hours, on weekends and holidays when the management office is closed. Need messages taken, need emergency escalation, in the future might need some fulfillment for a standard packet of documents that can be emailed.
• Dental practice with 6 offices, need answering service to take messages & patch through urgent or emergency calls after hours & weekends.
• Dental practice: route incoming calls; registered & emergency patients direct to office. New patients and inquiries; track- where they heard of us, keep log of contact info & referral source, then route new customers to office. Absolute minimum to no hold time. Always cheerful & professional attendants.
• Emergency response 24/7. All calls of that nature must be handled asap in order for our company to response as quickly as possibe.
• Forwarding of legitimate emergency leak calls to list of individuals at a home or cell phone number.
• Giving directions to a lost patient. Answer questions about services offered. Call dr. With emergencies.
• I would like someone to answer the phones after hours, take messages, and then relay the messages to our company the next day. If there is an emergency, i want them to be able to contact us and let us know immediately.
• Keep list of drivers on call each night, as well as list of everyone who can be reached in the compayn if there is an emergency or questions that driver can't answer.
• Naed is a municipally-owned electric utility serving north attleboro, ma. Naed uses an answering service currently. Naed desires night/weekend/holiday phone coverage to field inbound calls from customers and emergency services. Calls would be reported to appropriate parties for appropriate responses.
• Need emergency phone # to call between the hours of 5 pm to 10 pm, mon thru sat. And 2 pm to 10 pm suns, and every morning from 6 am to 9 am.
• Need for a plumber to be contacted if customer doesn't want to make an appointment or in case of emergency.
• Need phones answered as "c. Miller drillin?" and establish if emergency or not and then if it is contact a list of employees until you get one and pass message and phone numbers along.
• Need them to and answer and foward calls after hours to the on call person. We will provide information on the people that will be on call on that particular week. Emergency response is a must.
• Notify us of emergency calls, email daily report of calls received since last closing.
• Off hours message taking determining if emergency which would warrant contacting our technician. Need record of all messages e-mailed daily.
• Relaying any emergency service call information to the person who will be on call at that time, otherwise message taking for non-emergency calls during after hours, weekends and holidays.
• Screening of dental emergencies for patients of record only.
• Small carpet cleaning & water damage restoration business. 5-15 calls a day. 24 emergency call and contact technition by pager. Nedd advice, we are doing a very bad job with the phone ( we do great at our ceaning & restoration).
• Take emergency message and contact someone on our list of 4 to 5 employees until someone is reached and recievs emergency message.
• This service would primarily be to support staff in routing regular, after-hours, and/or emergency calls from apartment complexe tenants. Messages would need to be forwarded to on-call tech or staff member and in accordance to a set schedule.
• To notify regional managers of emergency service calls after hours and on weekends and also follow up with email.
• We are a residential rental company and need help with call volume, reduce calls to cell phones, and to be notified after hours only for emergencies!.
• We are an apartment complex and need an answering service that can take calls from tenants in case of emergency.
• We have a list of about 30 properties that we manage. Each property has a different group of contact people to reach in emergency situations. We would expect that the call center contact the appropriate person in emergency situations and email the appropriate person in non-emergent situations.
• We just need a service that allows medical patients to leave a voicemail message for prescriptions, appointments, and all non emergent issues but a live person to take a message and text the doctor for hospital admissions and emergencies.
• We need a after hours emergency answering service to answer these calls, enter info on our web-based system, and/or call our vendors in an emergency.
• We need a live person 24/7 along with 26+ voicemail boxes to take care of emergency calls.
• We need after hours and weekends coverd for emergency service or equipment rental calls.
• We need after hours message service and contacting us in an emergency.
• We need an answering service for hour lunch and after hours and weekends and to relay messages to our service techs for emergency calls during this time.
• We need an answering service to take calls after hours or when we are on the phone and fax us the information and for all emergency calls also place a call to a cell phone to give information.
• We need post business hours, weekend and holiday coverage; daily fax of all calls/messages; emergency call dispatch to designated company employee.
• We need someone to answer "overflow" calls during the day and all after hours and weekend emergency calls. They will need to dispatch the calls to someone withing the company and continue trying until they reach someone in the company.
• We need someone to answer emergency calls. A caller will call, the operator will take note of issue and then call our on call person and relay the issue.
• We need someone to take emergency calls from customers and then route the information to our on call staff. Fax and email and blackberry duplication as backup to the phone call to staff.
• We wish to contacted during emergencies. Often our lead men are unable to be contacted directly and the call needs to handles until someone is located.
• We would need the call center to page the doctors with emergency calls.
• Would like to have calls received every hour. Or in case of an emergency the call would be sent through right away. This would be a rare.
• 24 hour answering service available for emergency calls and messages. Only used usuall about 10 hours out of day (usually overnight) voicemail options for staff required.
• 3 different tiers 1. Customer service (non-technical) 2. Technical help desk 3. After hours 24/7 emergency help desk.
• After-hours service for emergencies and messaging only.
• Answer calls from patients and or hospitals, if in an emergency page the particular doctor the hospital is looking for.
• Answering service will mainly be used for emergency call when therapist is unavailble at time of call.
• Basic need is to answer calls after hours. Calls can come in from any state, since this is the corporate office and range in nature to 'requests for info', 'emergency situations', 'phone number for one of our sites', etc.
• Basic veterinary medicine knowledge .....when it is an emergency etc.
• Call center answers. Asks if call is emergency. If not emergency, tells caller that office will call back next business morning. If emergency, call center text message on call technician with phone number and brief desc of problem.
• Condominium owners, renters and real estate agents or attorneys call after business hours, on weekends and holidays when the management office is closed. Need messages taken, need emergency escalation, in the future might need some fulfillment for a standard packet of documents that can be emailed.
• Dental practice with 6 offices, need answering service to take messages & patch through urgent or emergency calls after hours & weekends.
• Dental practice: route incoming calls; registered & emergency patients direct to office. New patients and inquiries; track- where they heard of us, keep log of contact info & referral source, then route new customers to office. Absolute minimum to no hold time. Always cheerful & professional attendants.
• Emergency response 24/7. All calls of that nature must be handled asap in order for our company to response as quickly as possibe.
• Forwarding of legitimate emergency leak calls to list of individuals at a home or cell phone number.
• Giving directions to a lost patient. Answer questions about services offered. Call dr. With emergencies.
• I would like someone to answer the phones after hours, take messages, and then relay the messages to our company the next day. If there is an emergency, i want them to be able to contact us and let us know immediately.
• Keep list of drivers on call each night, as well as list of everyone who can be reached in the compayn if there is an emergency or questions that driver can't answer.
• Naed is a municipally-owned electric utility serving north attleboro, ma. Naed uses an answering service currently. Naed desires night/weekend/holiday phone coverage to field inbound calls from customers and emergency services. Calls would be reported to appropriate parties for appropriate responses.
• Need emergency phone # to call between the hours of 5 pm to 10 pm, mon thru sat. And 2 pm to 10 pm suns, and every morning from 6 am to 9 am.
• Need for a plumber to be contacted if customer doesn't want to make an appointment or in case of emergency.
• Need phones answered as "c. Miller drillin?" and establish if emergency or not and then if it is contact a list of employees until you get one and pass message and phone numbers along.
• Need them to and answer and foward calls after hours to the on call person. We will provide information on the people that will be on call on that particular week. Emergency response is a must.
• Notify us of emergency calls, email daily report of calls received since last closing.
• Off hours message taking determining if emergency which would warrant contacting our technician. Need record of all messages e-mailed daily.
• Relaying any emergency service call information to the person who will be on call at that time, otherwise message taking for non-emergency calls during after hours, weekends and holidays.
• Screening of dental emergencies for patients of record only.
• Small carpet cleaning & water damage restoration business. 5-15 calls a day. 24 emergency call and contact technition by pager. Nedd advice, we are doing a very bad job with the phone ( we do great at our ceaning & restoration).
• Take emergency message and contact someone on our list of 4 to 5 employees until someone is reached and recievs emergency message.
• This service would primarily be to support staff in routing regular, after-hours, and/or emergency calls from apartment complexe tenants. Messages would need to be forwarded to on-call tech or staff member and in accordance to a set schedule.
• To notify regional managers of emergency service calls after hours and on weekends and also follow up with email.
• We are a residential rental company and need help with call volume, reduce calls to cell phones, and to be notified after hours only for emergencies!.
• We are an apartment complex and need an answering service that can take calls from tenants in case of emergency.
• We have a list of about 30 properties that we manage. Each property has a different group of contact people to reach in emergency situations. We would expect that the call center contact the appropriate person in emergency situations and email the appropriate person in non-emergent situations.
• We just need a service that allows medical patients to leave a voicemail message for prescriptions, appointments, and all non emergent issues but a live person to take a message and text the doctor for hospital admissions and emergencies.
• We need a after hours emergency answering service to answer these calls, enter info on our web-based system, and/or call our vendors in an emergency.
• We need a live person 24/7 along with 26+ voicemail boxes to take care of emergency calls.
• We need after hours and weekends coverd for emergency service or equipment rental calls.
• We need after hours message service and contacting us in an emergency.
• We need an answering service for hour lunch and after hours and weekends and to relay messages to our service techs for emergency calls during this time.
• We need an answering service to take calls after hours or when we are on the phone and fax us the information and for all emergency calls also place a call to a cell phone to give information.
• We need post business hours, weekend and holiday coverage; daily fax of all calls/messages; emergency call dispatch to designated company employee.
• We need someone to answer "overflow" calls during the day and all after hours and weekend emergency calls. They will need to dispatch the calls to someone withing the company and continue trying until they reach someone in the company.
• We need someone to answer emergency calls. A caller will call, the operator will take note of issue and then call our on call person and relay the issue.
• We need someone to take emergency calls from customers and then route the information to our on call staff. Fax and email and blackberry duplication as backup to the phone call to staff.
• We wish to contacted during emergencies. Often our lead men are unable to be contacted directly and the call needs to handles until someone is located.
• We would need the call center to page the doctors with emergency calls.
• Would like to have calls received every hour. Or in case of an emergency the call would be sent through right away. This would be a rare.