• Answer inquiry calls from 800 phone numbers in advertisements in order to generate leads & appointments for an in home remodeling company.
• Answer phones, place orders on our website when customers call to place an order, forward calls to me, if i'm not available put them in voicemail.
• Assist w/ handling call volume after media & advertising campaigns - primarily order taking.
• Basic order taking, order tracking information, assistance with return information, assitance with checkout if there is a problem with website checkout.
• Call center must have web access in order to properly direct calls.
• Capable answering large volume calls at one time, web page order and via phone. Take messaging after hours.
• Csrs would use an existing order taking system that is available via the web.
• Customer calls. You take order. Enter in our website. Take cc info and enter in our system. Answer general questions. If something can't be answered, let me know to call them back.
• Daily and/or weekly reporting of order data and customer service questions/issues. Referral of any any customer service questions of special concern.
• Direct customers to our web site to place orders. If they do not have access process order on our web site. Answer faq's.
• Emergency response 24/7. All calls of that nature must be handled asap in order for our company to response as quickly as possibe.
• I have a need for a representative to enter customer information into a system to complete an order and answer general questions regarding our services.
• I have a web-based retail auto parts store and i am interested in outsourcing our customer service/order taking work. I need customer service reps to track orders, log returns, and navigate our on line catalogs.
• I own 2 pizza restaurants, and i am looking for support in calling customers who have not ordered in certain period's of time and offering discounts on there next order in order to bring their business back.
• If a customer is not ready to order my instructional video, and has a question that can only be answered by me, i would just need their contact information forwarded (emailed) to me.
• In order for me to provide my usual quick response to my customers and suppliers, i need fast action!.
• Like to check out possibilities for direct order processing that passes orders to me and also look at product fulfillment.
• May need very little graphics work (extremely simple- basically pasting a companies logo to their product of interest), in order to fulfill quote requests.
• My product will be advertised (radio/circular etc) need service to take order and process credit card pmts.
• None/ just take the sales order if any, take messages.
• One of our product line can be ordered only on phone. We enable one ip address to take the phone orders so that the call center can place order on the web.
• Order processing via fax and sometimes email. Ie - forwarding of payment information and placing ticket request. Please ask for specifics.
• Our clients just want to know where the order is, so it would simply be an update system.
• Provide technical help on how to use our products, answer order questions, process new orders.
• Spanish speaking representatives want to know if we have the option to either have just call center pick up calls and advise will have someone call them... Or to go ahead and process an order.
• Take calls generated from an infomercial, take the order and process credit card payments.
• The operators need to connect to our order processing ssytem via the internet. We have a large peak in the holiday season - so the 70% of calls occur sept-dec. Average call length is about 3.5 minutes.
• This is for a drive thru quick serve restaurant. We would like to be able to process orders via drive thru, text msg, or a preset order. We have already begun talking to a few call centers. I want to be sure we are looking at all our options.
• Want to call all massachusetts librians to let them know the 2008 is available and if they order today they will save shipping and handeling costs and social workers as well as state agencies.
• We are a start up company with no sales order at this time. We wil know more as we get up and start walking before running. We would like to know the least expensive and a quality service options.
• We are an online retailer with several online specialty websites. We want to outsource our order taking/sales calls for several of our websites. Please send price quotes via email. Thank you.
• We are considering purchasing a new company in the next 30 days that currently does $5,000,000 in catalog sales. Presently, all sales and order functions are inhouse. Ave order size is $70-$80. Oct nov and dec sales are double to triple the rest of the year.
• We are looking for a call center to handle all of our inbound sale calls to answer simple questions about laptop and ipod batteries and process the order online.
• We need call center services on incoming calls: customer service, order taking, and sales support. Please email with your company description, plan options, and how you can help. We prefer no contracts and flexibility in changing/upgrading to another plan at any time. Thank you.
• We sell water treatment products to several different industries. We need a technical service, customer care, order entry call center. Local call centers will be moved to the top of the list.
• We're launching a website for customers to enter a code and recieve a product. The call center would respond to order and shipment tracking questions, and facilitate returns/exchanges.
• Answer inquiry calls from 800 phone numbers in advertisements in order to generate leads & appointments for an in home remodeling company.
• Answer phones, place orders on our website when customers call to place an order, forward calls to me, if i'm not available put them in voicemail.
• Assist w/ handling call volume after media & advertising campaigns - primarily order taking.
• Basic order taking, order tracking information, assistance with return information, assitance with checkout if there is a problem with website checkout.
• Call center must have web access in order to properly direct calls.
• Capable answering large volume calls at one time, web page order and via phone. Take messaging after hours.
• Csrs would use an existing order taking system that is available via the web.
• Customer calls. You take order. Enter in our website. Take cc info and enter in our system. Answer general questions. If something can't be answered, let me know to call them back.
• Daily and/or weekly reporting of order data and customer service questions/issues. Referral of any any customer service questions of special concern.
• Direct customers to our web site to place orders. If they do not have access process order on our web site. Answer faq's.
• Emergency response 24/7. All calls of that nature must be handled asap in order for our company to response as quickly as possibe.
• I have a need for a representative to enter customer information into a system to complete an order and answer general questions regarding our services.
• I have a web-based retail auto parts store and i am interested in outsourcing our customer service/order taking work. I need customer service reps to track orders, log returns, and navigate our on line catalogs.
• I own 2 pizza restaurants, and i am looking for support in calling customers who have not ordered in certain period's of time and offering discounts on there next order in order to bring their business back.
• If a customer is not ready to order my instructional video, and has a question that can only be answered by me, i would just need their contact information forwarded (emailed) to me.
• In order for me to provide my usual quick response to my customers and suppliers, i need fast action!.
• Like to check out possibilities for direct order processing that passes orders to me and also look at product fulfillment.
• May need very little graphics work (extremely simple- basically pasting a companies logo to their product of interest), in order to fulfill quote requests.
• My product will be advertised (radio/circular etc) need service to take order and process credit card pmts.
• None/ just take the sales order if any, take messages.
• One of our product line can be ordered only on phone. We enable one ip address to take the phone orders so that the call center can place order on the web.
• Order processing via fax and sometimes email. Ie - forwarding of payment information and placing ticket request. Please ask for specifics.
• Our clients just want to know where the order is, so it would simply be an update system.
• Provide technical help on how to use our products, answer order questions, process new orders.
• Spanish speaking representatives want to know if we have the option to either have just call center pick up calls and advise will have someone call them... Or to go ahead and process an order.
• Take calls generated from an infomercial, take the order and process credit card payments.
• The operators need to connect to our order processing ssytem via the internet. We have a large peak in the holiday season - so the 70% of calls occur sept-dec. Average call length is about 3.5 minutes.
• This is for a drive thru quick serve restaurant. We would like to be able to process orders via drive thru, text msg, or a preset order. We have already begun talking to a few call centers. I want to be sure we are looking at all our options.
• Want to call all massachusetts librians to let them know the 2008 is available and if they order today they will save shipping and handeling costs and social workers as well as state agencies.
• We are a start up company with no sales order at this time. We wil know more as we get up and start walking before running. We would like to know the least expensive and a quality service options.
• We are an online retailer with several online specialty websites. We want to outsource our order taking/sales calls for several of our websites. Please send price quotes via email. Thank you.
• We are considering purchasing a new company in the next 30 days that currently does $5,000,000 in catalog sales. Presently, all sales and order functions are inhouse. Ave order size is $70-$80. Oct nov and dec sales are double to triple the rest of the year.
• We are looking for a call center to handle all of our inbound sale calls to answer simple questions about laptop and ipod batteries and process the order online.
• We need call center services on incoming calls: customer service, order taking, and sales support. Please email with your company description, plan options, and how you can help. We prefer no contracts and flexibility in changing/upgrading to another plan at any time. Thank you.
• We sell water treatment products to several different industries. We need a technical service, customer care, order entry call center. Local call centers will be moved to the top of the list.
• We're launching a website for customers to enter a code and recieve a product. The call center would respond to order and shipment tracking questions, and facilitate returns/exchanges.