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Spanish Speaking Call Center Services
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  • What are other spanish speaking call center users looking for?
  • • 1. Take messages and email message and contact info 2.take orders and process via our website shopping cart 3. Offer upsell 4. Credit card info is not retained 5. Spanish or french speaking operators availability.

    • Able to answer calls in spanish.

    • Bilingual ( spanish and english ).

    • Bilingual spanish /english answer with our co name forward messages answer some easy techinal questions.

    • Call center representative is required to speak spanish fluently.

    • English/spanish translation service for a 1 800 line.

    • I need covrage of my phones from 10pm-7am .. All incoming calls are in spanish ....all incoming call are from night tv spots are cardealership advertasing ...would have to fallow the script ...pls let me know.

    • I would need a bilingual spanish & english service.

    • Latin am market with phones answered in spanish.

    • Looking for only a call center that is fluent in spanish. I am doing outbound sales to the hispanic market here in the usa. Prefer a center in mexico, peru, etc.

    • Must support, english, french, german, and spanish.

    • Need a bilingual call center (spanish and english ).

    • North american based call center preferred. Spanish and french speaking opperators as well. Need tiered pricing.

    • Operators must be fluent in spanish. Can operators use our own crm software? What are the options in that respect?.

    • Our law office needs spanish speaking operators to go through our initial client questionaire with a customer. The operator will type the client's answers into our web based software program. The web based software package will also provide the questions that the representative needs to ask.

    • Product is in english and spanish. Reps will take orders and will be sent to our email location. We will do the shipping. We should be able to take credit and debit cards.

    • Representatives answering these phone calls need to be certified credit counselors. Need spanish speaking representatives as well. We are currently receiving approximately 20,000 calls every month.

    • Spanish and english available 24 hours/7 days.

    • Spanish call mortgage industry, qualify caller live trasfer when indicated.

    • Spanish speaking available 24/7; not interested in automated systems, only live receptionist; mature receptionists; charge by call not minutes.

    • Spanish speaking operators a must.

    • Spanish speaking preferred, not required need price quotes on portuguese, as well as french/creole (hatian).

    • Spanish speaking representatives want to know if we have the option to either have just call center pick up calls and advise will have someone call them... Or to go ahead and process an order.

    • Spanish. Call center person would answer phone, enter information into a web form and provide information to the caller via email and/or mail.

    • The appointments need to be with the spanish market.

    • These are confirmation calls in eng and spanish.

    • These will be inboud calls from us based 1-800 numbers. Attendand must be able to speak both english and spanish. They will have to qualify and tee up sales leads for us based salesforce.

    • This has to do with electric providers. We will need some spanish speaking people.

    • This is a one month or so one-off project with a tail for a waiting list application. English and spanish, simple scripts and status inquiry.

    • This is a small law firm with only 1 attorney. The majority of our clients are spanish speaking so we will need someone who is bilingual.

    • We need someone to take the initial call (bi-lingual spanish) and explain that a representative will get back to them either today or by the next business day. I would then like an email sent to me with the contact. It is basic.

    • We need spanish speaking reps to handle our spanish clients.

    • Would definitely like to have foreign language support but not mandatory. Spanish, cantoneese, mandarine and vietnameese would be nice but again not a requirement. Would specifically like a service that could patch calls to specific extensions regularly. No fee for patched calls would be ideal if possible.

    • Would like an available spanish speakers if possible.

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Describe your spanish speaking call center needs below:

Create your Inbound Call Centers request for quote

[ Number of Questions: 9 ~ Average time to complete: 1 min, 10 sec ]
Please Note: this form is for INBOUND call centers only. Please visit our Call Center/TelemarketingCall Center/Telemarketing page for needs such as outbound telemarketing or call center software. This form is also for domestic call centers only. For offshore call center requests visit our Offshore Call CentersOffshore Call Centers page.
1) What are the primary functions you need a call center to perform? [required]
(please check all that apply)

Take sales orders
Provide customer service
Provide technical support
Generate and qualify inbound leads
Process applications
Schedule appointments
Respond to and manage email
Provide live web chat support
Provide answering/messaging services
Other (please specify):
   

2) How many inbound calls, emails, and/or inquiries do you expect to outsource on a monthly basis? [required]
Not sure
1 to 499
500 to 1,999
2,000 to 4,999
5,000 to 9,999
10,000 to 19,999
20,000+
3) When do you want to begin using call center services? [required]
ASAP
In two weeks
In one month
More than two months
4) What type of call center outsourcing coverage do you need? [required]
Dedicated 24-hour coverage
Normal business hours coverage only
Normal business hours plus weekend and/or holiday coverage
Other (please specify):
   
5) What is your estimated annual budget for outsourced call center services? [required]
Less than $2,500
$2,500 - 4,999
$5,000 - 9,999
$10,000 - 19,999
$20,000 - 49,999
$50,000 - 99,999
$100,000+
Not sure - please advise
6) What is the five digit ZIP code for your office location? [required]

Zip lookup for major cities

  • Akron, OH 44301-44399
  • Albuquerque, NM 87101-87199
  • Alexandria, VA 22301-22336   
  • Amarillo, TX 79101-79189   
  • Anaheim, CA 92801-92899
  • Anchorage, AK 99501-99695   
  • Arlington, TX 76001-76019
  • Arlington, VA 22201-22246   
  • Atlanta, GA 30301-39901   
  • Augusta, GA 30901-30999   
  • Aurora, CO 93390-80247
  • Aurora, IL 60502-60598   
  • Austin, TX 73301-78799
  • Bakersfield, CA 93301-93390
  • Baltimore, MD 21201-21298   
  • Baton Rouge, LA 70801-70898   
  • Bellevue, WA 98004-98015
  • Birmingham, AL 35201-35299   
  • Boise, ID 83701-83799   
  • Boston, MA 02128-02298   
  • Bridgeport, CT 06601-06699   
  • Brownsville, TX 78520-78526
  • Buffalo, NY 14201-14280
  • Cape Coral, FL 33904-33993
  • Carrollton, TX 75006-75011   
  • Cary, NC 27511-27519
  • Cedar Rapids, IA 52401-52499
  • Chandler, AZ 85224-85286
  • Charlotte, NC 28201-28299   
  • Chattanooga, TN 37401-37450
  • Chesapeake, VA 23320-23328   
  • Chicago, IL 60601-60827
  • Chula Vista, CA 91909-91921
  • Cincinnati, OH 45201-45999
  • Cleveland, OH 44101-44199   
  • Colorado Springs, CO 80901-80997
  • Columbia, SC 29201-29292   
  • Columbus, GA 31829-31999   
  • Columbus, OH 43085-43299
  • Coral Springs, FL 33065-33077
  • Corona, CA 92877-92883
  • Corpus Christi, TX 78401-78480
  • Dallas, TX 75201-5398
  • Dayton, OH 45390-45490   
  • Denver, CO 80012-80299
  • Des Moines, IA 50301-50981
  • Detroit, MI 48201-48288
  • Durham, NC 27701-27722   
  • El Monte, CA 91731-91735   
  • El Paso, TX 79901-88595   
  • Elizabeth, NJ 07021-07208
  • Elk Grove, CA 95624-95759   
  • Escondido, CA 92025-92046   
  • Eugene, OR 97401-97455
  • Fayetteville, NC 28301-28314
  • Fontana, CA 92331-92337
  • Fort Collins, CO 80521-80553
  •  
  • Fort Lauderdale, FL 33301-33394
  • Fort Waynem, IN 46801-46899
  • Fort Worth, TX 76101-76199   
  • Fremont, CA 94536-94555
  • Fresno, CA 93650-93650
  • Fullerton, CA 92831-92838  
  • Garden Grove, CA 92840-92846   
  • Garland, TX 75040-75049   
  • Gilbert, AZ 85233-85299   
  • Glendale, AZ 85301-85318   
  • Glendale, CA 91201-91226   
  • Grand Prairie, TX 75050-75054
  • Grand Rapids, MI 49501-49599   
  • Greensboro, NC 27395-27499   
  • Hampton, VA 23605-23681   
  • Hartford, CT 06101-06199
  • Hayward, CA 94540-94557   
  • Henderson, NV 89002-89077   
  • Hialeah, FL 33002-33018
  • Hollywood, FL 33019-33084   
  • Honolulu, HI 96801-96850
  • Houston, TX 77001-7299   
  • Huntington Beach, CA 92605-92649
  • Huntsville, AL 35801-35899   
  • Indianapolis, IN 46201-46298
  • Irvine, CA 92602-92710   
  • Irving, TX 75014-75063
  • Jackson, MS 39201-39298   
  • Jacksonville, FL 32099-32290
  • Jersey City, NJ 07097-07399   
  • Joliet, IL 60403-60436
  • Kansas City, KS 66101-66160
  • Kansas City, MO 64101-64999   
  • Knoxville, TN 37901-37998   
  • Lakewood, CO 80123-80401
  • Lancaster, CA 93534-93586   
  • Laredo, TX 78040-78049   
  • Las Vegas, NV 89044-89199
  • Lexington, KY 40502-40598   
  • Lincoln, NE 68501-68588   
  • Little Rock, AR 72201-72295   
  • Long Beach, CA 90745-90899   
  • Los Angeles, CA 90001-90230
  • Louisville, KY 40201-40299
  • Lubbock, TX 79401-79499   
  • Madison, WI 53701-53794   
  • McAllen, TX 78501-78505   
  • Memphis, TN 37501-38197   
  • Mesa, AZ 85201-85277   
  • Mesquite, TX 75149-75187   
  • Miami, FL 33101-33299   
  • Milwaukee, WI 53201-53295   
  • Minneapolis, MN 55401-55488
  • Mobile, AL 36601-36695
  • Modesto, CA 95350-95397   
  • Montgomery, AL 36101-36191   
  • Moreno Valley, CA 92551-92551
  • Naperville, IL 60540-60567   
  • Nashville, TN 37201-37250   
  • New Haven, CT 06501-06540   
  • New Orleans, LA 70112-70195   
  • New York City,NY 10001-10292
  • Newark, NJ 07101-07199   
  • Newport News, VA 23601-23628  
  • Norfolk, VA 23501-23551   
  • North Las Vegas, NV 89030-89087
  • Oakland, CA 94601-94666   
  • Oceanside, CA 92049-92058
  • Oklahoma City, OK 73101-73199
  • Omaha, NE 68101-68198   
  • Ontario, CA 91710-91798   
  • Orange, CA 92856-92869
  • Orlando, FL 32801-32899   
  • Overland Park, KS 66062-66283  
  • Oxnard, CA 93030-93036
  • Palmdale, CA 93550-93599   
  • Pasadena, CA 91101-91199   
  • Pasadena, TX 77501-77508   
  • Paterson, NJ 07501-07544   
  • Pembroke Pines, FL 33023-33084  
  • Peoria, AZ 85345-85385   
  • Philadelphia, PA 19019-19255  
  • Phoenix, AZ 85001-85099   
  • Pittsburgh, PA 15122-15295
  • Plano, TX 75023-75094
  • Pomona, CA 91765-91799   
  • Port St. Lucie, FL 34952-34988
  • Portland, OR 97086-97299   
  • Providence, RI 02901-02940   
  • Raleigh, NC 27601-27699   
  • Rancho Cucamonga, CA 91701-91739
  • Reno, NV 89501-89599   
  • Richmond, VA 23173-23298
  • Riverside, CA 92501-92522   
  • Rochester, NY 14602-14694   
  • Rockford, IL 61101-61126   
  • Sacramento, CA 94203-95899   
  • Salem, OR 97301-97317
  • Salinas, CA 93901-93962   
  • Salt Lake City, UT 84101-84199
  • San Antonio, TX 78201-78299   
  • San Bernardino, CA 92401-92427   
  • San Diego, CA 92101-92199
  • San Francisco, CA 94101-94199
  • San Jose, CA 95101-95196
  • Santa Ana, CA 92701-92799
  • Santa Clarita, CA 91310-91390
  • Santa Rosa, CA 95401-95401
  • Savannah, GA 31401-31421
  • Scottsdale, AZ 85250-85271   
  • Seattle, WA 98101-98199
  • Shreveport, LA 71101-71166  
  • Sioux Falls, SD 57101-57198   
  • Spokane, WA 99201-99299   
  • Springfield, MA 01101-01199   
  • Springfield, MO 65801-65899   
  • St. Louis, MO 63101-63199   
  • St. Paul, MN 55101-55191   
  • St. Petersburg, FL 33701-33784
  • Sterling Heights, MI 48310-48314
  • Stockton, CA 95201-95297   
  • Sunnyvale, CA 94085-94089
  • Syracuse, NY 13201-13290
  • Tacoma, WA 98401-98499
  • Tallahassee, FL 32301-32399
  • Tampa, FL 33601-33694   
  • Tempe, AZ 85280-85289   
  • Thousand Oaks, CA 91319-91363
  • Toledo, OH 43601-43699   
  • Topeka, KS 66601-66699   
  • Torrance, CA 90501-90510   
  • Tucson, AZ 85701-85777
  • Tulsa, OK 74101-74194   
  • Vancouver, WA 98660-98687   
  • Virginia Beach, VA 23450-23479   
  • Waco, TX 76701-76799   
  • Warren, MI 48088-48397   
  • Washington, DC 20001 - 56920
  • West Valley City, UT 84118-84128
  • Wichita, KS 67201-67278   
  • Winston-Salem, NC 27101-27199  
  • Worcester, MA 01601-01655
  • Yonkers, NY 10701-10710
NOTE: We only serve U.S. businesses at this time.
7) What is your e-mail address? [required]  


Why we need your email address
8) What additional call center services would you like provided?
  Credit card processing
Regular reporting
Web-enabled stations
Product or direct mail fulfillment
Script writing
Foreign language support
Other (please specify):
   
9) Please describe in detail any additional call center requirements you may have.
 
Note: There is a 1,000 character limit for this answer.

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Related Terms Call Management Software, Call Center Services, Customer Service Call Centers, Customer Service Outsourcing, Customer Support Services, IVR, Live Answering Services, Outbound Call Centers, Predictive Dialer, Offshore Call Centers, Offshore Call Center Services, Call Center Service Buyer Comments
 
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