Introduction
When building a business, most employers find themselves, at one time or another, with a few
or maybe even a list of positions to fill. To some, this list signifies the daunting task of
trying to find qualified candidates in as short a time as possible. But if you learn about
your different options, you can use that knowledge to craft the best strategy for your business
and surmount what once seemed like an overwhelming hurdle.
Today's recruiting options are abundant, both online or offline. What's the best strategy?
The truth is that there isn't one strategy that is necessarily better than the others. Perhaps
a combination of several tactics would be the most effective course of action. The first step
is to learn about and understand your options. Then you can decide what works best for you
given your resources and your budget.
Kinds of recruiting firms
Some recruiting firms specialize in finding candidates in certain industries while others
search a far broader spectrum, from administrative assistants to executives. The different
kinds of firms include:
- boutique firms,which specialize in placing candidates for a particular industry
or job specialty
- generalist firms,which work to meet hiring needs across almost all industries
- executive search firms,which specialize in searches for high-level positions. Most
executive search firms are paid on a retainer basis, which means they are paid in stages
as the search advances.
In-house efforts
It's easy to settle for cookie-cutter job descriptions when you post an ad in the newspaper
or some other print media. But this can be a waste of a valuable resource, especially since
the cost goes up as your space increases - so you should make every line count!
And don't have just anybody on staff write the job descriptions. In your efforts to draw superstar
talent, you should have your most creative writers put together engaging job descriptions that
will attract people with specific skill sets.
Broaden your reach into the pool of candidates by taking advantage of different forums. The
telephone doesn't have to be the only facilitator between your recruiters and potential candidates.
Whether you have a recruiting staff of one or of many, encourage your recruiters to have more
one-on-one contact with potential job candidates by going to job fairs or meetings of trade
organizations, for example.
Recruiters should also be encouraged to use the Internet to participate in newsgroups, bulletin
boards and other online communities to attract potential applicants.
Online recruiting services
If you decide to go with online recruiting, your reach is practically unlimited as job hunters
are not restricted to only technical folks. These days, the Internet attracts a much broader
audience, from administrative assistants to marketing managers.
Plus, resume databases are getting to be massive in size, so there's no shortage of candidates
to choose from. The question is: Are they qualified?And are they a good match for your company?
Most online services allow you to post and edit job postings in real time, but others still
require you to submit postings by fax or e-mail. After you post your jobs, the process varies
depending on the particular service.
Many online recruiting services have compiled member profiles, which detail candidates' skills
and desires, and the recruiting consultants use special software to match qualified individuals
with the appropriate job. So searching for and qualifying leads, including reference checks,
is all handled for you so that all you do is review the interview-ready candidates and decide
who you want to meet.
After deciding on the target profile that best matches your job opening, some services say
you can expect to receive resumes in about five days. Some services set their prices according
to the number of resumes you will receive. One such service, for example, offers 10 qualified
candidates for business searches for $3,495.
Other services are less involved in the actual search. You can post a job on their site, which
can cost about $300 for a 60-day posting of one job, and applicants will send their resumes
to you. Then it is up to you to take over the screening process to select the people you want
to interview.
It's hard to beat the price of this method of Web recruiting since this kind of online advertising
is significantly cheaper than traditional newspaper ads or headhunters. But keep in mind, there's
a lot more footwork involved with these services so make sure you have adequate resources to
handle the screening process.
With the thousands of online job sites, it's difficult to select the one that's going to produce
the best leads. Just because it's easy and cheap doesn't mean it's effective.
The best way to get a feel for an online service?Use the site as if you were the applicant.
If you think the service asks the right questions to lead candidates in the right direction
then you can take comfort in the fact that other job applicants will probably have the same
experience.
If you have the time and resources to pore through the resumes yourself, then that would be
the cheapest option. If, however, you don't have the manpower or the time, paying more for
a handful of solid leads is a better strategy.
Offline recruiting services
Opting for an offline service introduces a much more hands-on approach to recruiting. Instead
of using a database to match up resumes with job descriptions, an agent will physically sift
through resumes and narrow your pool of applicants to just a handful of candidates to interview.
Not only will recruiting services look through resumes to find suitable candidates, some of
them even consult their network of industry contacts to find people who are qualified to fill
the position. Many times, the star players may not be actively looking for a job, but they
are still open to considering better opportunities. They aren't looking in the newspaper or
trade journal for a job, but chances are they'll be responsive to a recruiter who approaches
them with news of an opportunity.
Recruiting firms, which are usually paid on a retainer basis, are generally paid about 30
percent of the candidate's first-year salary. The retainer fee is paid upfront. Contingency
firms, however, which are compensated only when the position gets filled, are generally paid
about 20 percent to 30 percent of the candidate's first-year salary.
Mix the best of both worlds
If you're not sure whether traditional in-house efforts, an online service, or an offline
service is the best way to tackle your staffing needs, perhaps the answer is "D" -- all of
the above.
While there is an increasing number of online recruiting services, more candidates are still
finding their new jobs by good old-fashioned networking, according to Forrester Research in
Cambridge, Mass. So combining the best of both worlds could be the key to maximizing your reach
for the most qualified candidates.
Quick tips
Bigger isn't always better
When selecting a recruiting service, don't just go with the biggest firm. Smaller firms may
have a more focused pool of candidates, in terms of geography and industry, which means you
won't have to sift through a stack of leads that cover too broad a spectrum.
Is there a volume discount?
Some online services set their price according to the number of qualified candidates they will
recommend to you, 10 candidates for about $3,500, for example. If you need multiple searches,
however, some might offer you volume discounts.
What if it doesn't work out?
Ask about the agency's policy if the person you hire ends up being a bad match for the company.
Do they offer a replacement or a partial refund? This should be a primary concern because
there's always a chance that the candidate might not work out.