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Service Dispute Resolution Form

Thank you for using BuyerZone.com's Online Dispute Resolution Service, designed to help buyers and sellers resolve issues with transactions

BuyerZone makes every effort to work with high quality, professional suppliers across all product and service categories. We appreciate and value your feedback about suppliers in our network.

After you have completed and submitted the following form, a BuyerZone representative will inform the supplier in question of the reported claim, in addition to suggesting actions to help resolve the issue. While we work to ensure the effective communication of the issue, BuyerZone cannot guarantee or be liable for the resolution of any claim.

Please be sure to complete the form in full to ensure the timely processing of your claim.

Thank you for contacting the Buyerzone Dispute Resolution Department.

 BuyerZone.com - Dispute Resolution Form

* indicates a required question  
  Your Full Name:*
  Your Company Name:*
  Your E-mail Address:*
  Your Quote Request #:*
 
  Supplier's Business Name:*
  Supplier's Email Address:*
 
  Description of services you requested:*

  
 
  Please describe the complaint:*

   I paid for a product or service that was not fulfilled
   The product or service was not completed/delivered as agreed
   Other:
 
  Please describe your complaint in detail:*

  
 
  Transaction Description:*
  Value of Transaction ($):
  Date of Transaction:
  Form of Payment:
 
By clicking "Submit My Claim" I agree to the following:

The BuyerZone online Dispute Resolution process has been developed to assist you in resolving a product or service complaint that may have resulted due to a transaction that took place with a Supplier you learned about through the BuyerZone service. While BuyerZone cannot guarantee your satisfaction with any purchase or transaction, or be liable for the resolution of any transactional issue, we may provide limited assistance in resolving disputes by helping to facilitate the process of communicating this claim to the Supplier in question.

In order for BuyerZone to assist in communicating a claim, you must complete the BuyerZone online Dispute Resolution form. If, in it's sole discretion, BuyerZone determines that you have not participated and cooperated in good faith in the Dispute Resolution process, BuyerZone may terminate such Resolution Process and disqualify the claim from further BuyerZone mediation. Such limited assistance in resolving reported disputes in no way constitutes BuyerZone liability as described in our Terms & Conditions.

 
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