Compare Free Price Quotes From Multiple Dealers
For Multiple Call Center Software

Multiple Call Center Software
  • Compare features and prices for multiple call center software.
  • Get price quotes for your exact needs.
  • It's FREE, easy to use and there are no obligations.
  • What are other multiple call center software buyers looking for?
  • • Easy input of telephone numbers, integrated do not call list verification,voip and landline calling, answer type recognition, multiple campaign capability, dall statistics reporting, real time activity monitoring.

    • Email capabilities sms text messaging group dispatch paging ability to take and receive multiple calls at the same time.

    • I am looking for a solution for one person, not multiple people.

    • Looking for autodialer which can function on approx 1500 VOIP lines and then play a short message and forward calls to specified point to numbers. Multiple campaigns with multiple point to numbers would need to be supported concurrently.

    • Need capabilities to make multiple calls to the same number of phone numbers, say 34 different numbers agaian and again.

    • Need multiple queues for sales, customer support, and claims support. 24/7 capability, with agents located both centrally and virtually (most centrally). Need outbound calling capability as well with caller ID to reflect our company name. Leave message capability if no agents available. Scalable from 5 agents up.

    • Offering outsource technical support for current and new clients. Multiple Queue ACD for multiple clients. Would require IVR capabilty. Initially looking at 50 to 100 calls per hour with the ability to ramp up quickly.

    • Support for inbound T-1 and PRI circuits. Custom IVR work for Call Direction and Voicemail Platform. ANI-based Auto-transfer to outbound PRI circuits, or transfer to internal VoIP stations. Call Center with 50 seats. Call recording/monitoring/web-based interface for reviewing calls. Multiple ACD queues, with IVR front-end.

    • Support multiple contact numbers including local & 800 numbers ACD for email - intelligently route inbound emails support web page & email dialing support intelligent ACD online chat.

    • Supporting multiple customers where we will have to appear as those customers. Reseller of support.

    • This is a dental office with the partner telephone system. There are multiple incoming lines. Would like to monitor the incoming calls to see how they are handled.

    • Timeshare resales room have 1.3 million homes to call want to be able to call multiple homes at the same time.

    • We are a collection agency that makes multiple out going calls. We are going to be signing a large client and are in need of a dialer immedialtey.

    • We are a self storage facility trying to better manage our advertising dollars and want to track where our calls are coming from possibly by using multiple phone numbers, we don't need a service to actually answer the calls, just track their source.

    • We are a staffing firm and want a hosted predictive dialer that can run multiple campaigns at a time.

    • We have c beyond and multiple satelite locations, i would like to forward incoming calls to cell phones and satelite locations independent of who is calling.

    Request Free Price Quotes

Describe your multiple call center software needs below:

Create your call center software or system Request for Quotes

[ Number of Questions: 8 ~ Average time to complete: 1 min, 20 sec ]
Please Note: This page is only intended for businesses seeking a Call Center Software solution. Our providers can not assist with any requests for private residences, long distance services or simple voicemail systems. Please visit our Phone Systems page if that better fits your business needs.
1) Do you need call center software for an existing call center, or are you starting a new call center? [required]
Existing call center
New call center
2) What functions would you like this call center solution to perform? [required]
(check all that apply)
ACD - intelligently route inbound calls
CTI - display caller information on agents' screens automatically
Predictive Dialer - dials batches of phone numbers for connection to agents
Auto Dialer - dials batches of phone numbers to automatically deliver messages
Call Recording - record and archive calls
Reporting and Tracking - track call center statistics
Workforce Management - manage call volume to agents
IVR - provide touch-tone or voice interaction for callers
Call Blending - handle inbound and outbound calls simultaneously
Not sure - please advise
Other (please specify):
    
3) How many total users within your company will need access to this call center software system? (customer service reps, telemarketers, etc.) [required]
1-5
6-10
11-20
21-30
31-50
51-100
101-200
200+
4) Does (or will) your call center receive inbound calls or make outbound calls? [required]
Inbound - receive incoming calls
Outbound - place outgoing calls
Both inbound and outbound calls
Not sure
5) When do you intend to implement this call center solution? [required]
Immediately
Within 2 months
Between 2 and 4 months
More than 4 months
Not sure
6) What is the five digit ZIP code for your office location? [required]

Zip lookup for major cities

  • Akron, OH 44301-44399
  • Albuquerque, NM 87101-87199
  • Alexandria, VA 22301-22336   
  • Amarillo, TX 79101-79189   
  • Anaheim, CA 92801-92899
  • Anchorage, AK 99501-99695   
  • Arlington, TX 76001-76019
  • Arlington, VA 22201-22246   
  • Atlanta, GA 30301-39901   
  • Augusta, GA 30901-30999   
  • Aurora, CO 93390-80247
  • Aurora, IL 60502-60598   
  • Austin, TX 73301-78799
  • Bakersfield, CA 93301-93390
  • Baltimore, MD 21201-21298   
  • Baton Rouge, LA 70801-70898   
  • Bellevue, WA 98004-98015
  • Birmingham, AL 35201-35299   
  • Boise, ID 83701-83799   
  • Boston, MA 02128-02298   
  • Bridgeport, CT 06601-06699   
  • Brownsville, TX 78520-78526
  • Buffalo, NY 14201-14280
  • Cape Coral, FL 33904-33993
  • Carrollton, TX 75006-75011   
  • Cary, NC 27511-27519
  • Cedar Rapids, IA 52401-52499
  • Chandler, AZ 85224-85286
  • Charlotte, NC 28201-28299   
  • Chattanooga, TN 37401-37450
  • Chesapeake, VA 23320-23328   
  • Chicago, IL 60601-60827
  • Chula Vista, CA 91909-91921
  • Cincinnati, OH 45201-45999
  • Cleveland, OH 44101-44199   
  • Colorado Springs, CO 80901-80997
  • Columbia, SC 29201-29292   
  • Columbus, GA 31829-31999   
  • Columbus, OH 43085-43299
  • Coral Springs, FL 33065-33077
  • Corona, CA 92877-92883
  • Corpus Christi, TX 78401-78480
  • Dallas, TX 75201-5398
  • Dayton, OH 45390-45490   
  • Denver, CO 80012-80299
  • Des Moines, IA 50301-50981
  • Detroit, MI 48201-48288
  • Durham, NC 27701-27722   
  • El Monte, CA 91731-91735   
  • El Paso, TX 79901-88595   
  • Elizabeth, NJ 07021-07208
  • Elk Grove, CA 95624-95759   
  • Escondido, CA 92025-92046   
  • Eugene, OR 97401-97455
  • Fayetteville, NC 28301-28314
  • Fontana, CA 92331-92337
  • Fort Collins, CO 80521-80553
  •  
  • Fort Lauderdale, FL 33301-33394
  • Fort Waynem, IN 46801-46899
  • Fort Worth, TX 76101-76199   
  • Fremont, CA 94536-94555
  • Fresno, CA 93650-93650
  • Fullerton, CA 92831-92838  
  • Garden Grove, CA 92840-92846   
  • Garland, TX 75040-75049   
  • Gilbert, AZ 85233-85299   
  • Glendale, AZ 85301-85318   
  • Glendale, CA 91201-91226   
  • Grand Prairie, TX 75050-75054
  • Grand Rapids, MI 49501-49599   
  • Greensboro, NC 27395-27499   
  • Hampton, VA 23605-23681   
  • Hartford, CT 06101-06199
  • Hayward, CA 94540-94557   
  • Henderson, NV 89002-89077   
  • Hialeah, FL 33002-33018
  • Hollywood, FL 33019-33084   
  • Honolulu, HI 96801-96850
  • Houston, TX 77001-7299   
  • Huntington Beach, CA 92605-92649
  • Huntsville, AL 35801-35899   
  • Indianapolis, IN 46201-46298
  • Irvine, CA 92602-92710   
  • Irving, TX 75014-75063
  • Jackson, MS 39201-39298   
  • Jacksonville, FL 32099-32290
  • Jersey City, NJ 07097-07399   
  • Joliet, IL 60403-60436
  • Kansas City, KS 66101-66160
  • Kansas City, MO 64101-64999   
  • Knoxville, TN 37901-37998   
  • Lakewood, CO 80123-80401
  • Lancaster, CA 93534-93586   
  • Laredo, TX 78040-78049   
  • Las Vegas, NV 89044-89199
  • Lexington, KY 40502-40598   
  • Lincoln, NE 68501-68588   
  • Little Rock, AR 72201-72295   
  • Long Beach, CA 90745-90899   
  • Los Angeles, CA 90001-90230
  • Louisville, KY 40201-40299
  • Lubbock, TX 79401-79499   
  • Madison, WI 53701-53794   
  • McAllen, TX 78501-78505   
  • Memphis, TN 37501-38197   
  • Mesa, AZ 85201-85277   
  • Mesquite, TX 75149-75187   
  • Miami, FL 33101-33299   
  • Milwaukee, WI 53201-53295   
  • Minneapolis, MN 55401-55488
  • Mobile, AL 36601-36695
  • Modesto, CA 95350-95397   
  • Montgomery, AL 36101-36191   
  • Moreno Valley, CA 92551-92551
  • Naperville, IL 60540-60567   
  • Nashville, TN 37201-37250   
  • New Haven, CT 06501-06540   
  • New Orleans, LA 70112-70195   
  • New York City,NY 10001-10292
  • Newark, NJ 07101-07199   
  • Newport News, VA 23601-23628  
  • Norfolk, VA 23501-23551   
  • North Las Vegas, NV 89030-89087
  • Oakland, CA 94601-94666   
  • Oceanside, CA 92049-92058
  • Oklahoma City, OK 73101-73199
  • Omaha, NE 68101-68198   
  • Ontario, CA 91710-91798   
  • Orange, CA 92856-92869
  • Orlando, FL 32801-32899   
  • Overland Park, KS 66062-66283  
  • Oxnard, CA 93030-93036
  • Palmdale, CA 93550-93599   
  • Pasadena, CA 91101-91199   
  • Pasadena, TX 77501-77508   
  • Paterson, NJ 07501-07544   
  • Pembroke Pines, FL 33023-33084  
  • Peoria, AZ 85345-85385   
  • Philadelphia, PA 19019-19255  
  • Phoenix, AZ 85001-85099   
  • Pittsburgh, PA 15122-15295
  • Plano, TX 75023-75094
  • Pomona, CA 91765-91799   
  • Port St. Lucie, FL 34952-34988
  • Portland, OR 97086-97299   
  • Providence, RI 02901-02940   
  • Raleigh, NC 27601-27699   
  • Rancho Cucamonga, CA 91701-91739
  • Reno, NV 89501-89599   
  • Richmond, VA 23173-23298
  • Riverside, CA 92501-92522   
  • Rochester, NY 14602-14694   
  • Rockford, IL 61101-61126   
  • Sacramento, CA 94203-95899   
  • Salem, OR 97301-97317
  • Salinas, CA 93901-93962   
  • Salt Lake City, UT 84101-84199
  • San Antonio, TX 78201-78299   
  • San Bernardino, CA 92401-92427   
  • San Diego, CA 92101-92199
  • San Francisco, CA 94101-94199
  • San Jose, CA 95101-95196
  • Santa Ana, CA 92701-92799
  • Santa Clarita, CA 91310-91390
  • Santa Rosa, CA 95401-95401
  • Savannah, GA 31401-31421
  • Scottsdale, AZ 85250-85271   
  • Seattle, WA 98101-98199
  • Shreveport, LA 71101-71166  
  • Sioux Falls, SD 57101-57198   
  • Spokane, WA 99201-99299   
  • Springfield, MA 01101-01199   
  • Springfield, MO 65801-65899   
  • St. Louis, MO 63101-63199   
  • St. Paul, MN 55101-55191   
  • St. Petersburg, FL 33701-33784
  • Sterling Heights, MI 48310-48314
  • Stockton, CA 95201-95297   
  • Sunnyvale, CA 94085-94089
  • Syracuse, NY 13201-13290
  • Tacoma, WA 98401-98499
  • Tallahassee, FL 32301-32399
  • Tampa, FL 33601-33694   
  • Tempe, AZ 85280-85289   
  • Thousand Oaks, CA 91319-91363
  • Toledo, OH 43601-43699   
  • Topeka, KS 66601-66699   
  • Torrance, CA 90501-90510   
  • Tucson, AZ 85701-85777
  • Tulsa, OK 74101-74194   
  • Vancouver, WA 98660-98687   
  • Virginia Beach, VA 23450-23479   
  • Waco, TX 76701-76799   
  • Warren, MI 48088-48397   
  • Washington, DC 20001 - 56920
  • West Valley City, UT 84118-84128
  • Wichita, KS 67201-67278   
  • Winston-Salem, NC 27101-27199  
  • Worcester, MA 01601-01655
  • Yonkers, NY 10701-10710
NOTE: We only serve U.S. businesses at this time.
7) What is your e-mail address? [required]  


Why we need your email address
8) Please describe in detail any additional call center software requirements you may have, and if applicable, briefly describe your company's products or services. 
 

Note: There is a 1,000 character limit for this answer.

Serious requests only! You will receive quotes directly from our Call Center Software partners via phone and/or email. Please respect the efforts of these providers by keeping them informed of your purchasing intent and timeframe.

You're almost done! If you have answered all of the required questions above, click the "Continue" button below to finish and send your request.




Do you have questions about using this form? Click Here.
Related Terms Advanced Call Center, Call Tracking Software, ACD Call Center System, Automatic Call Distribution – ACD, Call Center Management Software, Call Center System, Call Center Systems, CTI Systems, Predictive Dialers, Telephony Software, Hosted PBX, Call Center Software Buyer Comments
 
Featured Suppliers

Aspect Call Center Software

Five9 Call Center Software

About BuyerZone

BuyerZone is the leading online marketplace for business purchasing.

  • Founded in 1992
  • 1,000,000+ users
  • 50,000+ monthly requests
  • 8,500+ active suppliers
Call Center Software Buyer's Guide
Service Area
Call Center Software Types
See Also...
Supplier Program

Do you sell Call Center Solutions or other business products or services?