• Can users access the system from other addresses? If not, how many phone lines would I need to use it myself? For myself, I would like to make 25,000+ calls a day if possible.
• Comdial Impact phone system 6 outbound only reps All call recording needed.
• Currently have a NBX system, but does not provide the functionality we need as our business has grown. We answer the 800 phone calls for over 50 magazine publishers.
• Hi this is my name is vinh i want to unlock alot of apple phone and different phone please tell me ,,if you require to buy some thing to unlock just let me know ,,i will do it.
• I already have the system that directs the calls, I am interested in a software application that allows my to track what is alreay happening. My phone system is IP based and my units are CISCO.
• I am looking for an auto-dialer which will automatically phone a list of pre-recorded phone numbers. We want to be able to change the message on sight or off site. This is for a religious institution.
• I have a roofing company. We get maybe 5-10 calls a day average. Storms we will get 20-30 calls a day. I am just looking for some kind of tracting software. Currently we are using a phone call pad hand writing it with a carbon copy.
• I have an insurance agency, and i need my reps to be able to do quotes, make sales over the phone, and give customer information, payments and policy info.
• I have no Hardware or software, I would like to find out about dialers on a Digital phone line, 1 line only.
• I have used a 4 line autodialer that leaves a recorded message to people who answer the phone, or answering machines. I would like a webversion of the same thing, so I dont have to operate and install phone lines etc.
• I need a dialer that will dial homeowners and give them the opportunity to hear my recording, then press 1 to be connected to my phone for the close. We are a small company and will consist of only 3-4 people.
• I need a simple system that can tie into our phone system and provide us the following three important things: 1. ACD functionality 2. Reporting & Tracking (Call center stats) 3. IVR capability.
• I need an ability to make calls. I need a call back number where my clients can call my agents. I need an ability to record all phone conversations.
• I need for the software to answer the phone and give a pre-recoreded greeting. Once the caller has decided whom or what service he needs, he would then have to press"1" for example and send it to another phone number.
• I need the phone to answer with imfo so we are not on the phone all day.but if needed they can leave a message or forward to a rep to help them.
• I need this auto dialer to have 2 low voltage inputs that close a contact to call a phone number.
• I need to setup my internet phone service. I need help and adviser.
• I need to update my residential and commercial phone lists to current.
• I operate a restaurant. I need help with a new phone system. We currently have 15 lines and things are not as efficient as we would like them to be.
• I want to be able to use our computers as our phone to: Answer/tranfer/record/caler-ID/music-on-hold/conference/etc.
• I want to monitor inside salesforce activity metrics only. i.e., how many calls outbound, inbound, average duration of call, total time spent on phone per day.
• I want to set up a callcenter so that vistors to my office can cal Indnesia and Philippines. Pay by credit card or phone cards.
• I would like to find a low cost way to receive inbound phone calls that come in on one phone number then be able to roll over to the next open line – up to 10 reps.
• I'd like to do a phone broadcast to 500 on up leads per day.
• Im just trying to find something to track the number of calls inbound and outbound and the ability to record these calls if i want to. I will be doing all of this from one phone in a private office.
• Just looking for a auto dialers with a two phone line system.
• Just one person. Would like to know how many lines I need on a phone also to make this work. Thanks.
• Log, store, query, analyze phone and database generated service contacts. Need call tracking which logs call length and all follow-ups related to that contact. Need to provide reporting functions for routine analyzing. Customer ability to access database for FAQ's.
• Looking For a hosted predictive Dialer phone system.
• Looking for a program that can make outbounds calls with a recored message and for receiver of call to hit a key for information that will route back to a phone number.
• Must integrate with NEC Aspire phone system and have ability to record both pots and pri lines.
• Must work with internet phone system.
• My call center will be for limousine companies, i will receive calls from customers of different companies. Each company will frorward the reservation line to me. My software need to display the customer phone number,company name, policy and thier costimize script.
• My client is a Imaging services and what they intend to do is to inform patients for upcoming appopinment thru their pc. They have a Nortel phone system with PRI circuit and have analog ports from the phone system.
• Need capabilities to make multiple calls to the same number of phone numbers, say 34 different numbers agaian and again.
• Need it to answer phone and forward call to my cell phone also need it to route incoming calls to fax machine using same phone number.
• Need to be able to import call lists as big as 50,000 phone numbers. Need to support up to 15 agents. Need tracking/monitoring built-in. We have a brand new Windows-based server, high-speed internet, computers and headsets.
• Need to integrate with SAP for Master Material Data, Customer Master, and Order Entry/Inquiry. Use Avaya phone systems and also have Genesys in one division.
• Needs to accept 40-50 phone lines and provide ~75-100 EXTENTIONS.
• Needs to interface with an Inter-Tel phone system.
• New phone room outbound calling.
• Not sure exactly which features are needed as I am new to this. We are using it to sell financial products over the phone.
• Not sure if I'm looking in the right place: We are a small business, and I am looking for software to streamline the work for our receptionist, allowing her to manage the calls on her PC. We have a Vodavi phone system in place.
• On top of the call center capability, since all of our reps will be doing a lot of outbound calls through our software Kodak Practiceworks, we should be able to connect our phone system to this software and be able to use the Auto Dialer feature of the software.
• Online payday loan website. Inbound all processes from collections to verification of ID. Outbound for follow-up for repeat biz and new customers (email and phone and text and regular mail)
• Our office is not occupied 50% of the time. We would like an interactive answering system that can ask questions, and if possible route calls to up to six separate persons at remote phone numbers. We currently have an autodialer for outgoing messages.
• Our phone systems in not Digital its analog. We have 3 tellamarketers tha we need to be able to track and log info. Faster more direct calls.
• Outbound calling without dialer or computer access. Reps have single line phones. Just need to track call volume by station #, date, and time of day. Compatible with Panasonic Digital KXT phone system.
• PC Screen monitoring with phone monitoring.
• POLITICAL CALLING We specialize in making automated phone calls (robocalls) to contact voters, donors, and volunteers quickly and efficiently. We work with progressive campaigns to enhance their name recognition, to respond rapidly to issues and events, and to mobilize participants.
• Phone system must connect to land line NOT IP Must be able to record at least 100*20min conversations Must be able to eavesdrop on conversation Preferred no service contracts or at most small service contract Able to receive incoming and place outgoing calls.
• Possible integration with Microsoft Outlook and cell phone.
• Remove all telemarketers off my phone.
• Telemarketing home business will have 1-5 callers want to auto dial from calling list, would like recipients information readable. My service is verizon my phone is a palm treo 700wx if that matters thank you.
• This is a college: Need a system that will call 8,000 to 10,000 in a days time Annouce emergencies Provide an easy way to do a phone blast at a moment notice.
• This is for a Church phone listing. To let know to the members about any special event o any changes in our services.
• Using 2 phone lines for burial life insurance leads.
• We are a HVAC manufacturer and via our service department we provide general product information and help troubleshoot over the phone. These troubleshooting calls are recorded on a case.
• We are a credit union. We are trying to find some software that will enable out collections department to spend less time on the phone calling members.
• We are a direct selling company working with a manual phone system with a receptionist answering and sending calls thru.
• We are a gymnastics school and event center. We are looking at autodialers for two reasons; to call and confirm our events, and to try to generate new business through over-the-phone offers.
• We are a mail order pharmacy (very small for now), but must be able to 1. Record all phone calls and store the recording on our server in organized folders. 2. Prepare reports to show insurance companies how fast we answer incomming calls. 3. Show our call abandoment rate.
• We are a medical office with several locations looking for a new phone system and new functionality.
• We are a self storage facility trying to better manage our advertising dollars and want to track where our calls are coming from possibly by using multiple phone numbers, we don't need a service to actually answer the calls, just track their source.
• We are a small office with an Avaya phone system. We want to be able to track caller ID and report it in a spreadsheet format.
• We are about to select SugarCRM make some upgrades. What we need is a "power-dialer" and an archive system that will attach phone calls to employees & customers.
• We are an IT Solutions VAR. We have created a new Business Development Dept and have BDR's making outbound calls. IT is very difficult to get on the phone. I used a similar system while in the mortgage industry. Shortel 230 system for phones.
• We are an inbound call center, but we do outbound projects from time to time. Currently using Avaya BCMS, but is no longer supported. Our phone switch is an Avaya product. Primarily needing software to manage inbound calls and to gather data.
• We are an insurance company and make calls using a predictive dialer off of phone lists screened against the DNC.
• We are looking for a system compatible with an Avaya phone system that allows us to monitor/record calls, track the number of calls made, length of the call and more.
• We are looking for software that would be able to receive a phone call and record dictation, store the file and then play the file back from a server.
• We are opening a home based virtual assistant and 24/7 answering service home based. Please email me only for the proposal. I need Answering Service A Phone: A.Record call B.Call Forwarded will show the forwarded number not the outsider that initiate the call.
• We currently have an NEC phone system with ACD. We are using Call Analyst to track inbound and outbound calls by extension but need to be able to track the hold times, agents who are logged into the ACD, Abandoned calls, etc.
• We have Avaya phone switch. We are looking for other software compatible with this switch.
• We have an Alcatel PCX 4400 phone system. We are a Credit Union servicing 60,000 members in two counties.
• We have in internal dashboard that is currently used to track calls along with other purposes. Our company is growing fast and we would like more information on establishing a typical support call center that will incorporate our internal dashboard with our phone system.
• We need software that allows us to make a call, navigate a phone tree to reach the desired potential client, listen to that person's message, click a button to drop a pre-recorded message, and then be able to start another call while that first message is being dropped.
• We need to use the information in our database for client name and phone number and generate a phone message to leave on people's answering machines.
• We sell tools over the phone and I have a dialer now but I want something that doesn't cost so much to add stations.
• We want to be able to record phone conversations between staff and different outside parties.
• We want to have a system that calls people who have outstanding balances and requests that they pay by phone, internet or paper. This is a medical billing firm.
• We want to moniter phone calls for quality assurance.
• We were told we could use a call reporting and monitoring software called Call Ware and Telrax with our old Telrad version 3 phone system can you help us find this and sell it to us?
• Will have web reservations as well as phone reservations and will need a way to track both reservation types.
• Can users access the system from other addresses? If not, how many phone lines would I need to use it myself? For myself, I would like to make 25,000+ calls a day if possible.
• Categorize phone call subject material, timestamp calls, comment on phone call subject.
• Comdial Impact phone system 6 outbound only reps All call recording needed.
• Currently have a NBX system, but does not provide the functionality we need as our business has grown. We answer the 800 phone calls for over 50 magazine publishers.
• Hi this is my name is vinh i want to unlock alot of apple phone and different phone please tell me ,,if you require to buy some thing to unlock just let me know ,,i will do it.
• I already have the system that directs the calls, I am interested in a software application that allows my to track what is alreay happening. My phone system is IP based and my units are CISCO.
• I am looking for an auto-dialer which will automatically phone a list of pre-recorded phone numbers. We want to be able to change the message on sight or off site. This is for a religious institution.
• I have a roofing company. We get maybe 5-10 calls a day average. Storms we will get 20-30 calls a day. I am just looking for some kind of tracting software. Currently we are using a phone call pad hand writing it with a carbon copy.
• I have an insurance agency, and i need my reps to be able to do quotes, make sales over the phone, and give customer information, payments and policy info.
• I have no Hardware or software, I would like to find out about dialers on a Digital phone line, 1 line only.
• I have used a 4 line autodialer that leaves a recorded message to people who answer the phone, or answering machines. I would like a webversion of the same thing, so I dont have to operate and install phone lines etc.
• I need a dialer that will dial homeowners and give them the opportunity to hear my recording, then press 1 to be connected to my phone for the close. We are a small company and will consist of only 3-4 people.
• I need a simple system that can tie into our phone system and provide us the following three important things: 1. ACD functionality 2. Reporting & Tracking (Call center stats) 3. IVR capability.
• I need an ability to make calls. I need a call back number where my clients can call my agents. I need an ability to record all phone conversations.
• I need for the software to answer the phone and give a pre-recoreded greeting. Once the caller has decided whom or what service he needs, he would then have to press"1" for example and send it to another phone number.
• I need the phone to answer with imfo so we are not on the phone all day.but if needed they can leave a message or forward to a rep to help them.
• I need this auto dialer to have 2 low voltage inputs that close a contact to call a phone number.
• I need to setup my internet phone service. I need help and adviser.
• I need to update my residential and commercial phone lists to current.
• I operate a restaurant. I need help with a new phone system. We currently have 15 lines and things are not as efficient as we would like them to be.
• I want to be able to use our computers as our phone to: Answer/tranfer/record/caler-ID/music-on-hold/conference/etc.
• I want to monitor inside salesforce activity metrics only. i.e., how many calls outbound, inbound, average duration of call, total time spent on phone per day.
• I want to set up a callcenter so that vistors to my office can cal Indnesia and Philippines. Pay by credit card or phone cards.
• I would like to find a low cost way to receive inbound phone calls that come in on one phone number then be able to roll over to the next open line – up to 10 reps.
• I'd like to do a phone broadcast to 500 on up leads per day.
• Im just trying to find something to track the number of calls inbound and outbound and the ability to record these calls if i want to. I will be doing all of this from one phone in a private office.
• Just looking for a auto dialers with a two phone line system.
• Just one person. Would like to know how many lines I need on a phone also to make this work. Thanks.
• Log, store, query, analyze phone and database generated service contacts. Need call tracking which logs call length and all follow-ups related to that contact. Need to provide reporting functions for routine analyzing. Customer ability to access database for FAQ's.
• Looking For a hosted predictive Dialer phone system.
• Looking for a program that can make outbounds calls with a recored message and for receiver of call to hit a key for information that will route back to a phone number.
• Must integrate with NEC Aspire phone system and have ability to record both pots and pri lines.
• Must work with internet phone system.
• My call center will be for limousine companies, i will receive calls from customers of different companies. Each company will frorward the reservation line to me. My software need to display the customer phone number,company name, policy and thier costimize script.
• My client is a Imaging services and what they intend to do is to inform patients for upcoming appopinment thru their pc. They have a Nortel phone system with PRI circuit and have analog ports from the phone system.
• Need capabilities to make multiple calls to the same number of phone numbers, say 34 different numbers agaian and again.
• Need it to answer phone and forward call to my cell phone also need it to route incoming calls to fax machine using same phone number.
• Need to be able to import call lists as big as 50,000 phone numbers. Need to support up to 15 agents. Need tracking/monitoring built-in. We have a brand new Windows-based server, high-speed internet, computers and headsets.
• Need to integrate with SAP for Master Material Data, Customer Master, and Order Entry/Inquiry. Use Avaya phone systems and also have Genesys in one division.
• Needs to accept 40-50 phone lines and provide ~75-100 EXTENTIONS.
• Needs to interface with an Inter-Tel phone system.
• New phone room outbound calling.
• Not sure exactly which features are needed as I am new to this. We are using it to sell financial products over the phone.
• Not sure if I'm looking in the right place: We are a small business, and I am looking for software to streamline the work for our receptionist, allowing her to manage the calls on her PC. We have a Vodavi phone system in place.
• On top of the call center capability, since all of our reps will be doing a lot of outbound calls through our software Kodak Practiceworks, we should be able to connect our phone system to this software and be able to use the Auto Dialer feature of the software.
• Online payday loan website. Inbound all processes from collections to verification of ID. Outbound for follow-up for repeat biz and new customers (email and phone and text and regular mail)
• Our office is not occupied 50% of the time. We would like an interactive answering system that can ask questions, and if possible route calls to up to six separate persons at remote phone numbers. We currently have an autodialer for outgoing messages.
• Our phone systems in not Digital its analog. We have 3 tellamarketers tha we need to be able to track and log info. Faster more direct calls.
• Outbound calling without dialer or computer access. Reps have single line phones. Just need to track call volume by station #, date, and time of day. Compatible with Panasonic Digital KXT phone system.
• PC Screen monitoring with phone monitoring.
• POLITICAL CALLING We specialize in making automated phone calls (robocalls) to contact voters, donors, and volunteers quickly and efficiently. We work with progressive campaigns to enhance their name recognition, to respond rapidly to issues and events, and to mobilize participants.
• Phone system must connect to land line NOT IP Must be able to record at least 100*20min conversations Must be able to eavesdrop on conversation Preferred no service contracts or at most small service contract Able to receive incoming and place outgoing calls.
• Possible integration with Microsoft Outlook and cell phone.
• Remove all telemarketers off my phone.
• Telemarketing home business will have 1-5 callers want to auto dial from calling list, would like recipients information readable. My service is verizon my phone is a palm treo 700wx if that matters thank you.
• This is a college: Need a system that will call 8,000 to 10,000 in a days time Annouce emergencies Provide an easy way to do a phone blast at a moment notice.
• This is for a Church phone listing. To let know to the members about any special event o any changes in our services.
• Using 2 phone lines for burial life insurance leads.
• We are a HVAC manufacturer and via our service department we provide general product information and help troubleshoot over the phone. These troubleshooting calls are recorded on a case.
• We are a credit union. We are trying to find some software that will enable out collections department to spend less time on the phone calling members.
• We are a direct selling company working with a manual phone system with a receptionist answering and sending calls thru.
• We are a gymnastics school and event center. We are looking at autodialers for two reasons; to call and confirm our events, and to try to generate new business through over-the-phone offers.
• We are a mail order pharmacy (very small for now), but must be able to 1. Record all phone calls and store the recording on our server in organized folders. 2. Prepare reports to show insurance companies how fast we answer incomming calls. 3. Show our call abandoment rate.
• We are a medical office with several locations looking for a new phone system and new functionality.
• We are a self storage facility trying to better manage our advertising dollars and want to track where our calls are coming from possibly by using multiple phone numbers, we don't need a service to actually answer the calls, just track their source.
• We are a small office with an Avaya phone system. We want to be able to track caller ID and report it in a spreadsheet format.
• We are about to select SugarCRM make some upgrades. What we need is a "power-dialer" and an archive system that will attach phone calls to employees & customers.
• We are an IT Solutions VAR. We have created a new Business Development Dept and have BDR's making outbound calls. IT is very difficult to get on the phone. I used a similar system while in the mortgage industry. Shortel 230 system for phones.
• We are an inbound call center, but we do outbound projects from time to time. Currently using Avaya BCMS, but is no longer supported. Our phone switch is an Avaya product. Primarily needing software to manage inbound calls and to gather data.
• We are an insurance company and make calls using a predictive dialer off of phone lists screened against the DNC.
• We are looking for a system compatible with an Avaya phone system that allows us to monitor/record calls, track the number of calls made, length of the call and more.
• We are looking for software that would be able to receive a phone call and record dictation, store the file and then play the file back from a server.
• We are opening a home based virtual assistant and 24/7 answering service home based. Please email me only for the proposal. I need Answering Service A Phone: A.Record call B.Call Forwarded will show the forwarded number not the outsider that initiate the call.
• We currently have an NEC phone system with ACD. We are using Call Analyst to track inbound and outbound calls by extension but need to be able to track the hold times, agents who are logged into the ACD, Abandoned calls, etc.
• We have Avaya phone switch. We are looking for other software compatible with this switch.
• We have an Alcatel PCX 4400 phone system. We are a Credit Union servicing 60,000 members in two counties.
• We have in internal dashboard that is currently used to track calls along with other purposes. Our company is growing fast and we would like more information on establishing a typical support call center that will incorporate our internal dashboard with our phone system.
• We need software that allows us to make a call, navigate a phone tree to reach the desired potential client, listen to that person's message, click a button to drop a pre-recorded message, and then be able to start another call while that first message is being dropped.
• We need to use the information in our database for client name and phone number and generate a phone message to leave on people's answering machines.
• We sell tools over the phone and I have a dialer now but I want something that doesn't cost so much to add stations.
• We want to be able to record phone conversations between staff and different outside parties.
• We want to have a system that calls people who have outstanding balances and requests that they pay by phone, internet or paper. This is a medical billing firm.
• We want to moniter phone calls for quality assurance.
• We were told we could use a call reporting and monitoring software called Call Ware and Telrax with our old Telrad version 3 phone system can you help us find this and sell it to us?
• Will have web reservations as well as phone reservations and will need a way to track both reservation types.