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CMMS
- Computerized Maintenance Management Software (CMMS) help businesses manage their equipment and property efficiently by alerting them to work that needs to be done to maintain facilities, equipment and fleet.
- CMMS solutions are packed with features that you are likely to never use. Make sure the fundamental features you want are included, and that the way they work is compatible with your current processes
- Understand your requirements fully before going out to the market. This includes a list of the buildings and equipment that needs to be tracked, what information you want to track for each piece of equipment, and the frequency with which it needs to be monitored. Determine whether you also want to track maintenance-related information such as work orders, parts and materials, vendors, people who will be responsible for checking the items, and inventory identification.
- Check that the reporting function includes standard reports that will be useful to you. Report customization should also be available so you can tweak reports to best reflect your view of the business
- Make sure data can be exported as a text or .csv file so it can be manipulated in other file formats like Microsoft Excel or Word.
- Some CMMS systems can be used with wireless PDAs, which can be very helpful to allow maintenance technicians to record their activity from the actual location. This can be a real boon to those who have found paper-based recordkeeping to be ineffective.
- Consider a web-based version of the software if you have multiple facilities to maintain and want an easy way to network disparate locations.
- The complexity of CMMS programs makes excellent technical support a prerequisite. Find out about support hours, typical call wait time, and the experience level of the support staff. If you can, take the time to call tech support and see how well they handle your questions.
- Training may be necessary. Make sure to inquire about what training is available and remember to include its costs as you compare maintenance tracking solutions.
- Try before you buy. See if you can test the software yourself before committing the few to several thousand dollars to buy a CMMS system.
- These maintenance tracking systems are typically offered in modules, where you can pick and choose the ones you want based on your needs. Buy only the modules you need. This can be tough when you are offered specially priced bundles, but stick to the basics if you don't see an immediate need for the additional modules.
- Reportedly, 70% of CMMS systems fail after implementation. Avoid becoming a statistic by taking extra care to understand the details of what tracking you need and ensuring that the system can address your needs. Also, check that you have the full support of all the people who will be using the system to guarantee success.
- CMMS has many other names in the industry: computer aided facility management (CAFM), maintenance tracking software, predictive maintenance software, facilities asset management systems (FAMS), facilities maintenance management systems (FMMS), maintenance tracking software, and enterprise asset management systems (EAMS).
- CMMS systems are used to manage a wide variety of facilities including: schools, health care facilities, commercial properties, retail locations, apartment buildings, manufacturing plants, and more.
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