BuyerZone users' maintenance management software requirements

We ask users of our quote request service to describe their maintenance management software purchasing requirements in detail so the vendors we match them to can provide customized information in response. Now we're sharing these buyer requirements with you.

We hope these user comments help you get a sense of what types of maintenance management software other users are choosing and what considerations are important to the average buyer. Take a look and you'll probably see some responses that are relevant to your business.

BuyerZone user comments: maintenance management software purchasing requirements

"Require Program for Hubbard Ohio School System for preventive maintenance, work orders inventory and purshase orders for maintainence dept."
-- Facilities/Operations, Education, Hubbard, OH

"We want a simple program but would like the ability to track failures and search data. We do not need inventory tracking. or WO creation."
-- Facilities/Operations, Manufacturing, Fort Collins, CO

"Able to change as required for diffrent types of equipment and controls. And trackability. Possibley hand held devices."
-- Facilities/Operations, Equipment Sales & Service, Seattle, WA

"1. User friendly work order filtration (colors identifying priority of work order by due date)2. Extensive graphs and reports for in depth paretos and analysis3. Explorer bar type equipment tree4. Operator work order input must be separate from automatically generated work orders5. Can differentiate between types of machine stops (breakdown, quality stop, planning stop, etc)6. Operator input state of machine at all times."
-- Engineer/Programmer, Manufacturing, Lagrange, GA

"We are a field service company that travels nation wide."
-- CEO/President/Owner, Manufacturing, Arlington, TX

"A small program to keep track of equipment maintenance, servicer address pnone etc,installation date with cost and useful life."
-- Sales/Business Development, Health Care, Charlottesville, VA

"We need the ability to transfer our work history and equipment without a lot of keystrokes."
-- Engineer/Programmer, Telecom/Utilities, Las Vegas, NV

"Must be able to have a specifice question based data base with the idea of tracking Building location as well as unit within that building. Also will need dates, times, what, where, etc."
-- Facilities/Operations, Non-Profit, Mukilteo, WA

"We are looking for a tasking program that is specific for each customer and each piece of equipment."
-- Office Manager, Other Business Services, Abilene, TX

"Need a cheap maint. program to use with about 25 vehicles ranging from ambulnces to rescue trucks and w/chair vans and fire police vehicles."
-- Buyer, Other Business Services, Pottstown, PA

"We have three facilities in Wauseon, Ohio. Two facilities have approximately 50 CNC mills and lathes each. We also have broach, manual lathe, grinding, and saw cutting equipment."
-- Engineer/Programmer, Manufacturing, Wauseon, OH

"In Basic, i am looking for a data base with many diffeent departments and avenues to enter and record data history."
-- General Manager, Other Business Services, Cut Off, LA

"Would also like to track inventory, and use for manaing projects at various sites."
-- Facilities/Operations, Non-Profit, Chestnut Hill, MA

"PM scheduling must adjust future schedules after a PM is performed later than planned."
-- Accounting/Finance, Construction/General Contracting, Atlanta, GA

"I am looking for the ability to run what if scenarios optimizing either the number of PM tasks in parallel which reduces down time the sequencing of PM tasks which reduces labor."
-- Facilities/Operations, Manufacturing, Austin, TX

"Need to definatly be easy to update add to work with other programs, easy to understand and work with."
-- Buyer, Government, Jonesboro, AR

"1. Relatively inexpensive – I’m thinking PC type pricing2. Operates in real time3. Able to accommodate multiple locations. Web-based, hosted solution might be a good choice. It would allow all of our locations to log in and use it4. Tracks:a. PM schedulesb. Log of maint. Performed and not performed (if warranted but not “accepted”)c. Log of unscheduled (what I used to call breakdown) maint.d. Operating efficiency – think of this as availability/readiness. What percentage of the time was the equipment available for production.e. Response time – log time elapsed between submission of “work order” and closure of “work order”5. Allows on-line access – preferably with at least two levels of access. One level allows full access. One level allows partial access – perhaps by location or by Digimarc and non-Digimarc.6. Would be nice if it interfaced to GP, but not essential."
-- Engineer/Programmer, Manufacturing, Fort Wayne, IN

"Available and occupied space mgt; Help Desk with dispatch, produce assignment ticket, keep track of time allocated, time consumed, keep track of calls assigned to vendors with bid cost and actual cost; Repair part inventory; PM requirements & schedules; Property taxes; Insurance coverage, with alert of pending policy renewal; Key mgt; Vendor mgt with performance tracking; Resource/staff mgt."
-- Buyer, Financial Services, El Paso, TX

"Tracking of maintenace,parts inventory,and cost per unit in fleet.We are a small business with 15 pieces of equip. in are fleet. I am looking for low cost start up but expandability."
-- Buyer, Equipment Sales & Service, Chicago Ridge, IL

"The software needs to be easy to use and the databases need to be flexible enough to work with what we have. It would be helpful to have sample forms for different machine type PM standard requirements. We need to be able to insert a form number in the documents and to run history reports as well as schedule alerts for upcoming routine maintainance."
-- CEO/President/Owner, Manufacturing, Kendallville, IN

"We are looking for a vehicle maintenence program to keep track of our 13 (and growing) vehicles."
-- Administrative Assistant, Other Business Services, Cockeysville, MD

"Track current inventory Prompt for re-order Prompt for CAL due dates Store PDF of critical eqpt manuals Equipment part #’s (EQ #’s, cal/no cal, spares Component part #’s (CS #’s) Obsolete status field CS #’s linked to subassembly #’s Subassembly #’s linked to product # ISO certifiable Work Instructions link to BOM Drawings link to CS These are some ideas but it is a start. Infrastructure: We project about 500 units per year There are approx. 400 CS’s There are approx. 100 EQ’s Ideally system utilizes or is compatible with ACCES due to Quality system doc storage on ACCESS."
-- Buyer, Manufacturing, Albuquerque, NM

"Trying to get a good representation of programs and services available. I would expect installation, training and consultation to be provided. Please have each vendor email me with thier complete contact information and website, I will schedule initial phone conferences on Monday and Tuesday of next week, for the first week of March."
-- CEO/President/Owner, Transportation/Logistics, Fairmont, WV

"This will be used to maintain fork lift fleet and facilities management."
-- Engineer/Programmer, Other Business Services, Crossville, TN

"I have a fleet of over 100 buses I need to manage."
-- Office Manager, Transportation/Logistics, San Francisco, CA

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