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InstantOffice Features & Benefits
Integrated, Distributed, and Cost-Efficient Communications Framework
Vertical's InstantOffice system offers a convenient and cost-efficient communications
framework for enterprise branch offices and stores. Consider some of the features:
- IP-PBX Platform A choice of three models that accommodate up to 192
users, with complete voice services, LAN/WAN data networking, high-speed Internet
access, IP telephony, and remote management.
- Applications The system includes all the sophisticated call control
features your business expects from an IP PBX such as IVR, intelligent call handling,
ACD and more, including integration with backend databases and industry-specific applications.
- Telephones Choice of telephones to meet every demand of your
communications network. Available are digital, IP, wireless analog and soft phones,
with easy access to call processing features.
- Reporting Monitor the timing of calls, for example, how long calls are
on hold, how quickly calls are answered and then use this feedback to manage
and improve service levels.
- Management Remote configuration, diagnostics, fault monitoring and
upgrades all these are centrally managed from a single, standard Web browser
to leverage the expertise of your technical staff and lower business costs.
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