InstantOffice Features & Benefits

Integrated, Distributed, and Cost-Efficient Communications Framework

Vertical's InstantOffice system offers a convenient and cost-efficient communications framework for enterprise branch offices and stores. Consider some of the features:

• IP-PBX Platform — A choice of three models that accommodate up to 192 users, with complete voice services, LAN/WAN data networking, high-speed Internet access, IP telephony, and remote management.
• Applications — The system includes all the sophisticated call control features your business expects from an IP PBX such as IVR, intelligent call handling, ACD and more, including integration with backend databases and industry-specific applications.
• Telephones — Choice of telephones to meet every demand of your communications network. Available are digital, IP, wireless analog and soft phones, with easy access to call processing features.
• Reporting — Monitor the timing of calls, for example, how long calls are on hold, how quickly calls are answered — and then use this feedback to manage and improve service levels.
• Management — Remote configuration, diagnostics, fault monitoring and upgrades — all these are centrally managed from a single, standard Web browser to leverage the expertise of your technical staff and lower business costs.