BuyerZone users' VoIP phone system requirements

We ask users of our quote request service to describe their VoIP phone system purchasing requirements in detail so the vendors we match them to can provide customized information in response. Now we're sharing these buyer requirements with you.

We hope these user comments help you get a sense of what types of VoIP phone systems other users are choosing and what considerations are important to the average buyer. Take a look and you'll probably see some responses that are relevant to your business.

BuyerZone user comments: VoIP phone system purchasing requirements

"I want to have an addiational line for my small busieness. Instead of traditional line i would try VOIP phone for a while."
-- Dentist/Physician, Health Care, El Paso, TX

"We do not currently have a T1 line and our service provider in Columbia Station, OH is Windstream. I have contacted them directly and they are telling me that they would have to run a line from 10 miles away to provide T1 service which would not make it very cost effective. I would like to see if there are any other options available."
-- Partner/Principal, Transportation/Logistics, Columbia Station, OH

"Replacing a Panasonic system that had 4 incoming telephone lines."
-- CIO, Consulting, Denver, CO

"Currently have 3 phone lines and 1 fax line. 2 of the lines rollover."
-- Consultant, Consulting, Alexandria, VA

"We are replacing a regular system with about 20 numbers."
-- CIO, Health Care, Weslaco, TX

"We have a T1 line already installed. We have an office in another city and we would like to be able to transfer calls between locations. The other office is in zip code 11756."
-- Partner/Principal, Travel/Hospitality, Allentown, PA

"Currently we have a Nortel System 1 PBX and 4 remote mini carriers. We have 100meg fiber internet connection via RCN to the two primary buildings and full T1s to all remote offices. Can we use our existing nortel m3904 digital phones with the new system or should we upgrade to a C1000 nortel PBX and use a Mux solution?"
-- CIO, Consulting, Reston, VA

"Segmenting... we rent office space to others.VPN support. Remote Use. Messaging. Answering Service. Incomming callers have options to appoint a call as urgent... this will begin a dialing sequence to various cell phones."
-- Partner/Principal, Manufacturing, Chillicothe, OH

"Would require T1 - current ISP is Comcast BusinessUsing Contactual hosted system for our phones running on PSTN lines."
-- MIS/IT, Other Business Services, Plymouth, MI

"Six lines 4 fax lines no voice mail 13 extensions."
-- Buyer, Construction/General Contracting, Gilroy, CA

"We are looking for affordablity, expandability and redundancy in case of network failure.We want call distribution, call recording, Call detail record reports, voicemail, call monitoring, & conference calling."
-- MIS/IT, Other Business Services, Patchogue, NY

"4 portable phones with range of 1 mile from base."
-- Consultant, Agriculture, Aylett, VA

"I need one line plus one data line for sending and receiving faxes."
-- Sales/Business Development, Wholesale, Carolina Beach, NC

"Need phone system (I like the Toshiba Strata CS) to support 10 users local to the switch and another 5 via remote IP, all need voicemail. Want TAPI integration, unified messaging and conference calling capability."
-- CEO/President/Owner, Consulting, Alpharetta, GA

"Home office looing to have at least two phone lines able to handle 4-5 calls. Wold liek to have automated attendent."
-- CEO/President/Owner, Real Estate, Winchester, CA

"We currently have 3 regular phone lines, one of which is a fax line. We are getting by, but are growing and I could foresee a problem within the next year with having enough capacity for simultaneous calls. That being said, a capacity of 4 to 5 simultaneous calls would probably cover us for the foreseeable future."
-- CEO/President/Owner, Equipment Sales & Service, Charlotte, NC

"I am looking for a 50 phone system. All wireless phones. It would be VOIP internal only intercom system."
-- Buyer, Manufacturing, Cincinnati, OH

"Currently have a T1 installed at the sight. This is for a telemarketing company.Looking for a PBXAuto DialerClick and CallPredictive DialerRecord All CallsBarge in FunctionAutomatic Call Destination."
-- Sales/Business Development, Other Business Services, Butner, NC

"We presently have a voip system and are unhappy with it."
-- Partner/Principal, Insurance, Conroe, TX

"I have Comcast High Speed Internet, 6 PSTN lines with at&t in the call hunting configuration....."
-- Partner/Principal, Retail, Chicago, IL

"We currently have a analog panasonic system joined into our voip service, our provider furnishes our voip, and internet, currently we have 15 lines."
-- General Manager, Financial Services, Scottsdale, AZ

"We have a t1 line in the office. We are running a nortel phone system right now with around 50 phones hooked up. Each has own extension and a good 15-20 have their own lines. We have many phone numbers in the office that are routed to different places in the office and also how you call out."
-- MIS/IT, Health Care, Lewiston, ME

"We need to be able for our customers to reach their stylist, or at least leave a message."
-- CEO/President/Owner, Other Business Services, Huntsville, TX

"We are replacing a current phone systemwe have about 20 lines for 20 employeeshigh volume of calls between the hours of 8 am - 5 pm MST."
-- General Manager, Consulting, Orem, UT

"We have a dead PBX system, we are looking to port over our existing phone numbers, have voicemail, call forwarding, and conference calling."
-- Engineer/Programmer, Manufacturing, Atlanta, GA

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