BuyerZone users' teleconferencing service requirements

We ask users of our quote request service to describe their teleconferencing service purchasing requirements in detail so the vendors we match them to can provide customized information in response. Now we're sharing these buyer requirements with you.

We hope these user comments help you get a sense of what types of teleconferencing services other users are choosing and what considerations are important to the average buyer. Take a look and you'll probably see some responses that are relevant to your business.

BuyerZone user comments: teleconferencing service purchasing requirements

"I'd love to be able to set up recurrent calls with identical dial numbers and pins."
-- Sales/Business Development, Financial Services, Oak Ridge, NC

"One caller Q & A at a time to eliminate adio confusion. Reasonable price or foget it."
-- General Manager, Wholesale, Newton, NJ

"I need the participants to be able to put the conference call on "mute" during the call. I would like to hear a "beep" when a new participant logs into the call."
-- CEO/President/Owner, Non-Profit, Pottstown, PA

"Noise cancellation, moderator being able to talk and cancel others out. muting capabilities and what ever is necessary to have a great conference call."
-- Partner/Principal, Other Business Services, Monroe, LA

"Need 4 lines for small company of 30 people located in New Castle Delaware."
-- Office Manager, Financial Services, New Castle, DE

"We are currently looking for a service that will allow us to play a pre recorded message to the attendees and hot transfer the attendees to a phone number designated by us when they press a key on their phone. We are currently doing 2 to 3 conference calls per day and they are 30 minutes long. We are averaging approximately 40 to 250 per call depending on the day and time."
-- CEO/President/Owner, Advertising/Marketing/PR, Shawnee Mission, KS

"The transcription is optional. I am curious about what that costs. Just looking for the price of these services at the moment."
-- Partner/Principal, Computers - Software, Barnum, MN

"7 hours per call per day.local dialin number.mute function.eclusive pin #ability to change pin #'s."
-- General Manager, Financial Services, Chicago, IL

"Host a bridge50 locationsmoderated or un-moderatedlead timePricingOn demandMinute rate per location."
-- Administrative Assistant, Government, Portland, OR

"Mediator to take questions and line up to be answered by our CEO."
-- CFO, Other Business Services, San Antonio, TX

"That a host is not required to log in, in order for the call to take place."
-- Administrative Assistant, Government, Fresno, CA

"We need to be able to handle from 50 to 500,000 callers.We'd like to be able to 'replay' conference calls. ie. have them recorded and replay them to offer our clients several times to call in.Our preference would be to have them call in and incur their own charges. We do not want to pay per caller."
-- Marketing/Public Relations, Advertising/Marketing/PR, Nashville, TN

"For Audio we presently use AVAYA IP phone, a free service available with our office Avaya System IP office. For Video we use live meeting."
-- MIS/IT, Computers - Software, Southborough, MA

"We need conference calling that allows a pre-recorded message to be played and have a hot transfer key to an outside line. Such as a press 1 and it sends it to an 800#."
-- Sales/Business Development, Advertising/Marketing/PR, Shawnee, KS

"We want to have calls that are available to all of our membership - up to 150 callers is possible. SOme may be out of the US."
-- General Manager, Non-Profit, Annapolis, MD

"We have small web seminars with less than 50 people and daily calls with roughly 5-10 people. "
-- CEO/President/Owner, Consulting, Princeton, NJ

"I am going to host a teleseminar, and I am guessing 50 people, I want to record the call, and I really want to have a Q&A, but I do not want to have to open it up to the whole group rather just open to one qustioner at a time. Thanks."
-- CEO/President/Owner, Real Estate, San Antonio, TX

"We need callers to be identified when they enter or leave the conference.The ability to manage (add/delete/change) users."
-- MIS/IT, Equipment Sales & Service, Norcross, GA

"Most important is Reliability. Other features desired:Ability to check # people on line during callNo announcing of #callers, no beeps on entryAbility to have different call-in pins and/or numbers for paid calls vs. free and still be reservationless - i.e. a dedicated line or number with different or rotating pin codes available."
-- Administrative Assistant, Other Business Services, Escondido, CA

"We need 300 lines minimum and the ability to mute them and a Q&A option."
-- Partner/Principal, Education, Grass Valley, CA

"We use 12,000 - 16,000 minutes am month (minutes/participant) -- recently we have tried some free services but are not satisfied with the quality -- am currently price shopping services."
-- Consultant, Financial Services, Middlebury, VT

"If possible, we would like the system to identify callers as they join the conversation so that we we know who is plugged in."
-- Consultant, Media/Entertainment/Publishing, Dover, MA

"We have offices globally and need to provide bridging for int'l employees as well."
-- Consultant, Telecom/Utilities, San Jose, CA

"I am not interested in pre-paid plans. I want to have calls billed to my office or to my credit card."
-- Partner/Principal, Financial Services, Atlanta, GA

"I want to do a call between under 10 people with a listen only line for 25-50 people, like a financial conference call where people can listen in to the conversation."
-- Marketing/Public Relations, Media/Entertainment/Publishing, New York, NY

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