BuyerZone users' teleconferencing service requirements

We ask users of our quote request service to describe their teleconferencing service purchasing requirements in detail so the vendors we match them to can provide customized information in response. Now we're sharing these buyer requirements with you.

We hope these user comments help you get a sense of what types of teleconferencing services other users are choosing and what considerations are important to the average buyer. Take a look and you'll probably see some responses that are relevant to your business.

BuyerZone user comments: teleconferencing service purchasing requirements

"I want to have a site set up where the people calling into the conference give their credit card number and are billed directly for the minutes they listen in. They should be billed both for the live call and the recorded call that is made available after the live call has completed."
-- MIS/IT, Financial Services, San Diego, CA

"Besides a list of participants I would like the ability to mute or unmute participants and to lock out any further participants from joining conference 5 minutes after it has started to limit interruptions."
-- Buyer, Non-Profit, New York, NY

"At times, there may only be one person on the line but needing a recording and a transcription in a word document."
-- CEO/President/Owner, Information Services, Jackson, MO

"Need 800# for participants to call. We want to have a lecture type teleconference where the host will speak about a topic for a certain length of time, & then take questions from the listeners."
-- Marketing/Public Relations, Wholesale, Marina Del Rey, CA

"None: Simple adhoc conferencing with a 1-800 number and multiple account codes. Any of our employees might have a conference call at any time with 3 to several dozen users. Should have different host and participant codes for use and biling security. We currently use Premiere Glabal Services and the can'g get the billing correct."
-- CFO, Health Care, Sacramento, CA

"Just want to try this out for a week or two."
-- R&D, Education, Raleigh, NC

"Set up a local (612) area code phone number to use for conference calls. For usage of up to five people with a on demand payment system? "
-- Buyer, Computers - Software, Saint Paul, MN

"Once a month, end of the day PST, around 250 users on a 15 minute earnings call."
-- Marketing/Public Relations, Financial Services, Palo Alto, CA

"I am not sure how many participants we will have. most will be from southern counties of new mexico connecting with a call generated from las cruces, new mexico which is the 88001 zip code. i would like for callers to pay for their own calls based on their calling plans. i would like, as the host to have minimal or NO costs."
-- Buyer, Non-Profit, Las Cruces, NM

"I don't know, I'm a novice ay this. I intend to teach seminars. Thank you."
-- Buyer, Other Business Services, Florham Park, NJ

"We are currently using another company and having a huge issue with echoing on our calls. We have a fully muted call in the first 30 minutes then open our lines to caller questions. When we open the lines the echo is killing our calls. We use our lines basically twice a week on Sundays at 7pm for 30 minutes and at 8pm for an hour. Cost is an issue but quality is more important. Reservationless or reservations is ok."
-- CEO/President/Owner, Advertising/Marketing/PR, Conroe, TX

"We need to be able to record the session and allow participants to access the call at their leisure."
-- Buyer, Financial Services, Fort Collins, CO

"1. tape recording2. people can listen via phone or web3. powerpoint slides that they can view4. people can write in questions 5. option to mute them out over the phone and then unmute for questions."
-- CEO/President/Owner, Health Care, Lexington, MA

"More than 6 people per call.Either local or 800 number."
-- Office Manager, Retail, Lexington, MA

"Often the conference calls will be from different US locations, not necessarily from an office phone but more likely from several cell phones."
-- CEO/President/Owner, Consulting, Lafayette, LA

"We are looking for a service that has one toll-free number, but several passcodes, so we can assign each department a different code. We will use this information for financial tracking, as conference calls come out of each department's budget."
-- Administrative Assistant, Consulting, Indianapolis, IN

"Seeking estimate for call in on a regular speaker phone."
-- Buyer, Non-Profit, Chicago, IL

"Some calls will have 11 people and some will have 4-6 depending on the topic."
-- Sales/Business Development, Advertising/Marketing/PR, Wayzata, MN

"More than one presenter from different locations during the seminar. Options to either mute all other callers, or have Q&A."
-- Sales/Business Development, Consulting, Broken Arrow, OK

"If do not need a toll free number, if that level of service is less expensive."
-- CEO/President/Owner, Advertising/Marketing/PR, Melrose, MA

"Need more than 150 lines. Would like 200 and the ability to grow the events."
-- CEO/President/Owner, Health Care, Seattle, WA

"We would like 3-4 lines that we can schedule reservations internally. We would prefer toll free numbers for our employees in the field to use. And billing will be sent to our central business office."
-- Administrative Assistant, Manufacturing, Plano, TX

"Prefer broadcast (one speaker, multiple listeners). Looking for service that allows leader to hear participants, but participants cannot hear each other."
-- Consultant, Consulting, Port Townsend, WA

"This would just be an interview situation. One person talking to five."
-- Educator, Education, Honolulu, HI

"A conference call between a doctor and patients with a certain disease. Pre-arranged questions, but on-line questions as well."
-- Educator, Information Services, New York, NY

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