BuyerZone users' teleconferencing service requirements

We ask users of our quote request service to describe their teleconferencing service purchasing requirements in detail so the vendors we match them to can provide customized information in response. Now we're sharing these buyer requirements with you.

We hope these user comments help you get a sense of what types of teleconferencing services other users are choosing and what considerations are important to the average buyer. Take a look and you'll probably see some responses that are relevant to your business.

BuyerZone user comments: teleconferencing service purchasing requirements

"I basically want to hold seminars via the phone where people call in and I do all of the talking. They need to be able to be muted out and let in for Q&A."
-- CEO/President/Owner, Health Care, Kingman, AZ

"We rarely require teleconferencing services; however, we need to find a reliable source for the few times that we do need it."
-- Office Manager, Financial Services, Albany, NY

"I just need a number where everyone can call in to and everyone is connected."
-- Marketing/Public Relations, Computers - Software, Goodyear, AZ

"Most of the teleconferences we use are for internal use and have 3-5 participants. There are occasions where we need it for external participation and during those times we typically have between 20-70 participants. Right now we have a bridge line that charges us a flat fee and we can have up to 75 people on the line. However we are wanting to reduce costs and look for a much lower monthly fee and then pay extra when we do have the larger conferences."
-- Partner/Principal, Education, Capistrano Beach, CA

"We are college class of six and need to be on a toll free conference call approximately 2-3 times per week for the next 4 weeks.\."
-- Buyer, Transportation/Logistics, Princeton, WV

"We require teleconferencing services to Australia, our offices only have internet capabilites, where are your teleconferencing service locations?"
-- General Manager, Other Business Services, Del Mar, CA

"It needs to support (1) both free Toll calling, as well as paid Toll-free calling, (2) moderator, panel, and listener modes."
-- Buyer, Non-Profit, Bothell, WA

"I do have specifics but I would like to discuss them person to person."
-- General Manager, Advertising/Marketing/PR, Williamsburg, VA

"Can I get local numbers for my clients to dial in from Louisville, Kentucky and toll free numbers for those who live outside of Louisville?"
-- CEO/President/Owner, Financial Services, Louisville, KY

"We are holding a phone confrence training and need 150 -175 lines. normally we need 5-10 - lines."
-- General Manager, Wholesale, Sunnyvale, CA

"We need to have the capability to have calls with anywhere from 4 - 500 people and we want to record the calls and make the recording available online at our website."
-- Office Manager, Education, Ojai, CA

"I just need a call that emails me all the participants who were on the call and when people call in they don't hear how many people are on the call."
-- Marketing/Public Relations, Advertising/Marketing/PR, Mauldin, SC

"No static or echo if users are using speaker phones."
-- Office Manager, Consulting, Natick, MA

"No VOIP options. Do not mention VOIP. Do not think VOIP when responding."
-- MIS/IT, Health Care, Sherman Oaks, CA

"Due to an injury affecting my vision on 2 September I have not been able tuse your service. I now find that we no longer can use webex in our business. I regret that fone contact was impossible because Credit Card Info was denanded before your firm's representative could discuss our concerns.Since you already have our card nimer, and because no one is allowed to give this over the fone please follow my instructions todiscontinue billing on the card and refund the fees charged for November which werethe subject of the refusal to discuss our problem verbally. Our Bank has been notified of our request for adjustment."
-- Partner/Principal, Travel/Hospitality, Cumberland, MD

"I need to be able to mute the participants' lines and open at the appropriate time;I also need to sometimes break up the recording of the audio, although this is less essential"
-- Partner/Principal, Education, Carrboro, NC

"Windsor, canada: michigan and illinois calling in....want to make sure there are no costs for callers, looking for a monthly charge to cover all costs"
-- Buyer, Other Business Services, Oak Park, IL

"Interested in online moderation. If there is a Q&A session would like to be able to do that online as well."
-- Office Manager, Education, Laguna Beach, CA

"I need a conference call for this coming Monday at 3pm mountain time."
-- CEO/President/Owner, Financial Services, Denver, CO

"US domestic + Switzerland, Germany, Canada, Australia and Taiwan are the most likely international participants. Ability for access from multiple foreign countries is critical.Ability for attendees to be able to stay on hold for the call if they login within 5 minutes of the call starting."
-- CEO/President/Owner, Biotech/Pharmaceuticals, Battle Ground, WA

"Interested in Instant Event conference callwhere participant calls a pre-determined number that he knows about from receipt ofan e-mail and gives and ID event number. He is immediately hooked to a live one-way callof about 20-30 minutes - at least once or twice a week."
-- CEO/President/Owner, Advertising/Marketing/PR, Dania Beach, FL

"To allow participants in scheduled court hearings to appear telephonically in court without having to drive several hours to get to the courthouse location..."
-- Attorney, Legal, Taos, NM

"We have a lot of customers call in from the UK and Australia, and want to make sure that they can call in toll free, and mainly want to see what that would cost us per minute, as well as the cost per minute for our customers to call in toll free from the US."
-- Marketing/Public Relations, Equipment Sales & Service, Englewood, CO

"I am interested in exploring the ability to make the equivalent of a face-to-face sales call by use of teleconferencing."
-- CEO/President/Owner, Consulting, Park Ridge, IL

"The most important thing is for me to be heard for the sales presentations via the phone like a seminar."
-- Attorney, Legal, Seattle, WA

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