One of the factors to consider when choosing a firm to work with is the size of the agency.

Small, independent travel agencies are best equipped to provide personalized attention. Their small size often allows the firms to accommodate unusual traveler needs and preferences. However, small agencies are limited in their ability to negotiate better hotel rates and airline fares. These firms are typically positioned to best serve companies that spend up to $100,000 in yearly travel bookings.

A medium-sized agency, usually a larger local agency, does enough travel business to obtain significant discounts from hotels and a sizable number of free perks from airlines that can be shared with clients. Medium-sized agencies can also provide added travel conveniences, such as an airline ticket printer in your office. Firms with billings between $100,000 and $1 million should find an agency that offers the appropriate level of support.

A large agency, usually a regional or national firm, is able to negotiate the largest discounts with suppliers and will also be very familiar with rebating arrangements. Companies with multiple offices may especially want to consolidate their account with a national agency for increased bargaining power and ease in travel arrangements and reporting. Corporations with more than $1 million in yearly bookings should consider using a regional or national travel agency.