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How to waste money on lead gen

bz-sal.jpgWe know how it is: you've got a giant marketing budget and no ideas on how to spend it. Life is rough! Well we've got some lessons for your from other companies who have figured out how to waste money on online leads.

OK really, we want to make sure you don't fall into these traps. I spoke with Sal Mendonca, a BuyerZone Customer Care Rep who specializes in helping our clients get the most out of our program, to find out what lead buyers are doing to waste the money they're investing in our service.



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The post that made me

Guest post by Samantha McCormick from BuyerZone's SEO team.

Top sales guy, lead generation expert, B2B marketing guru. Did you ever wonder what makes a 'guru' a guru? At what point is someone deemed an 'expert' in their field? Sometimes it takes a bit of exposure for a sales or marketing professional to reach expert status. Below are four experts that we at BuyerZone follow for insight into sales, lead generation, and marketing.

We asked them about a piece of their content that made waves in the B2B community. We also picked their brains on their area of expertise. Check out the blog posts that made them - and comment with the post that made you!

The Sales Machine

Geoffrey James, Author and Sales Machine BNET columnist

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Most sales blogs induce cringes, catnaps, or a weird combination of the two. Geoffrey James does neither -- often using sharp wit, brutal honesty, and political commentary in his BNET articles. Insightful and intelligent, the blogs are fun to read yet always leave us with practical take-away knowledge. The post that made him garnered over a thousand Facebook likes, spurred a heated comment discussion, and sent the little Twitter bird into a tailspin.

The post that made him: The 8 Stupidest Management Fads of All Time

BuyerZone: In your post, "Why Your B2B Marketing Sucks," you talk about how a B2B company's marketing department should "sit at the feet" of the sales team, and "compensate marketing based upon its ability to generate qualified leads that the sales team can close." Is there a company or industry that does this effectively?

James: Sales 2.0 companies (mostly applications layered atop Salesforce.com) do a really good job of it, mostly because their own products force marketing to be measured in ways that make sense to the bottom line. Brainshark is a poster child for effective use of technology to measure marketing appropriately.

BZ: You seem to have a sour outlook on MBA programs. Is there an institution that's doing it well?

James: Wharton and a few other schools are now offering sales courses, which are generally swamped with applicants. Overall, though, prospects are bleak because academia hates sales: MBA programs were built upon the concept that marketing was everything and sales was either a detail or a soon-to-be-obsolescent remnant of the bad old days.

The B2B Marketing Expert

Dianna Huff, B2B Marketing Consultant and President of DH Communications

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Tapped for ideas on how to connect with your target market? Dianna Huff's B2B Marcom Writer Blog might get the cogs turning again. Dianna doesn't just write about new marketing tools like videos and free ebooks, she shows us how to use them. Her blog reads like a book you can't put down.

The post that made her: The Top 10 Marketing Writing Mistakes

BuyerZone: Your sales and marketing blog posts are fun to read. How can someone who doesn't have a talent for writing engage in online marketing for his or her business?

Dianna: Start with what you know best -- the mistakes you see people making [in your field]. I created The Top 10 Marketing Writing Mistakes simply by listing out the mistakes I saw companies making with regard to copy. It was very easy to create.

BZ: What tools do you recommend for measuring social media success?

Dianna: I personally don't use a whole lot of tools -- Hootsuite, the FB "Like" button, and the Twitter button are the main ones I use. I'm not out to get leads via social media. I'm more concerned with ensuring my content reaches a broad audience. So getting lots of retweets and blog comments are my way of knowing I'm writing content that people enjoy.

The Online Marketing Guru

Dan Garfield, Online Marketing Manager at OrangeSoda

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As Online Marketing Manager of OrangeSoda, a Utah-based online marketing firm, Dan Garfield is a key contributor to the company's online marketing blog. He writes for the small business crowd, often giving us tips on lead generation and posting cool infographics about trends in social media, search engine usage, and more.

The post that made him: What Google Leaves in China

BuyerZone: What is a recent conference that was useful to you?

Dan: Pubcon. Not necessarily for the presentations but more for the chance to find out what works for other people and other companies, and thinking about how we can cater it to OrangeSoda.

BZ: Our readers work for companies that sell phone systems, payroll services, and other B2B products. Even here at BuyerZone, we have trouble deciding what's too silly to share with our Twitter followers and on our other social media outlets. Do you have any advice for B2B companies that use social media like Twitter and Facebook?

Dan: "When you're marketing to a business, you're still marketing to people." Chris Brogan said that. A lot of times we think we need to have a certain decorum or style when we're talking to people - but they're still people. Try to think about how you can influence sharers. There is a difference between marketing to sharers and marketing to readers. A car salesman sells a car, Apple sells a lifestyle, a culture. Get people to talk about an experience.

BZ: What is your go-to source for industry news?

Dan: Buzz Out Loud [a podcast].

The Marketing Technology Expert

David Raab, B2B Technology Consultant and Principal of Raab Associates, Inc.

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David Raab's Raab Guide to Demand Generation Systems has received widespread recognition throughout the B2B community for its comprehensive analysis of B2B marketing solutions by Eloqua, Marketo, Market2Lead, and more. On his Customer Experience Matrix blog, David keeps tabs on new advances in marketing and sales technology and evaluates the strengths and features of the newest products.

The post that made him: Demand Generation Vendors and their Target Customers

BZ: In one of your blog posts, you show customer returns quoted by various leaders in marketing automation (Eloqua, Marketo, and the like). As a marketing technology consultant, what is the greatest return you have seen a client experience after implementing a marketing automation system?

We see the greatest return in the ability to run and evaluate many more campaigns with the same staff. This allows marketers to deliver better targeted messages.

BZ: What technology solution is a must-have for a small B2B company?

I suppose I'm biased but I do think marketing automation is a must-have. At the minimum, you want to build an email list and retain a reasonable level of contact with its members. You definitely need to avoid spam but basic email is the best way to keep your product top-of-mind for potential buyers. Once you have a reasonable email program in place, you can move on to more advanced nurture streams, lead scoring, behavior tracking, etc.

*****

What is the post that made you - or should have?


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2010: A look back

As 2010 winds down, we thought it would be worth recapping some of the most popular posts from this year in case you missed one, or if you want to review one of the topics we covered in detail.

This was our first year authoring this blog, and we hope you've enjoyed our thoughts on the world of lead generation. Of course, we're still new at this, so please let us know what you like and what we could do better.

Without further ado, the top 10 posts this year:

10. The Importance of Speed-to-Call in the Sales Process - our friends at Leads 360 talk about the need to follow-up on leads, quickly.

9. Selling Tips for New Sales Representatives - hiring a new salesperson? Here are some thoughts on getting them up and running smoothly.

8. Insights on the Construction Buyer -  key findings from our research on how to best sell to people looking for buy construction equipment.

7. Nine Online Sales Tools Worth the Money - learn about nine tools that are worth the money and give you more control in how you manage your time, connect with clients and perform sales operations.

6. Five SEO No-No's - five SEO tactics you should absolutely, positively never do.

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BuyerZone's President on Follow the Lead

Mie-Yun Lee, BuyerZone's President and Founder, took some time recently to speak with the good folks over at ZoomInfo about all the change going on in B2B marketing and sales and
how executives should approach it. Thumbnail image for zoominfo_small.gif

Head on over to read Mie-Yun's thoughts, and also be sure to spend some time checking out ZoomInfo's blog: Follow the Lead - full of great information and tips.

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The title is a quote from a great podcast, the third in a series titled "Sales is from Mars, Marketing is from Venus" put together by Buzz Marketing and Marketo. (The first two episodes are available here.) It's about 17 minutes long and worth a listen.

In it, Bill Binch, VP of Sales at Marketo, talks about the misalignment of sales and marketing departments - and how to solve the problem. It's an interesting problem: while "lead generation" is a marketing function, closing those leads is sales' problem: and if the two organizations work smoothly and efficiently towards the same goals, your overall results are going to suffer.

How does your company handle this situation? Are sales and marketing perfect partners, barely speaking to each other, or something in between? Let us know in the comments.

Side question -- how do you feel about podcasts? I find them easy to listen to while I'm doing something else, which is a blessing and a curse: I'm getting something out of it but not giving it my full attention.


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Can better prospect data help your sales efforts?

This interview originally appeared on In the Zone, BuyerZone's small business blog.

Sales challenges are nothing new for small businesses. In the jumble of sales tools and services, "business information services" may not stand out at first glance - but perhaps they should.

zi_logo.pngWe recently spoke with Chip Terry, VP of Products at business information provider ZoomInfo, about how better business intelligence can help boost your sales results.

BuyerZone: How does a business information service like ZoomInfo compare to more traditional services, or list rental services?

Chip Terry: The biggest difference is people info. Ultimately, you need to find people within the companies you're selling to, because those people buy on behalf of their corporations. You want to find the VP of marketing or the IT director. Another big difference is our ability to keep track of changes. We use a combination of technology and community to update our database regularly.

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About Leads

BuyerZone's About Leads blog is your chance to learn from the experts in online lead generation. We'll talk about lead sources, sales techniques, lead nurturing, online marketing, and more. We'll also share some insights we've developed in 10+ years of online lead gen work. You can also meet our bloggers, or click below to learn more about filling your inbound lead pipeline.

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