Book Platen
The flat area of glass found on the top of photocopiers through which images are copied. A book platen allows users to copy items that are thicker than a sheet of paper. Many MFDs do not have a book platen, requiring items to go through a sheet feeder to be copied.

Digital Copying
A process used to copy a page which first digitally scans an image, breaking it into thousands of tiny dots, and then reassembles the image for printing. This is in contrast to most copiers, which use an analog process (much like a photograph) to transfer an image to toner. Digital copyng can result in high quality output if the scanning process is very detailed, but often results in output that looks like a fax.

OCR (Optical Character Recognition) Software
Software that is designed to read text from a scanned image. With OCR software, users can convert paper documents into word processor files and avoid having to retype the entire document.

PC-Based Faxing
A type of faxing that allows users to fax documents directly from the desktop. PC-based faxing saves the effort of printing and then walking to the fax machine to send a document.