Asynchronous
A group training method that allows participants to follow online group discussions on their own time, like on a bulletin board or a news forum.

Computer based training (CBT)
Also called computer based instruction (CBI), this method uses CD-ROMs to deliver interactive, desktop training on all the topics traditionally covered in instructor-led sessions, for about half the cost.

Courseware a la carte
Print, video, audiotape, or computer-based training programs that can provide most companies with, say, basic managerial or customer service training right out of the box. Also called "off-the-shelf" programs. Recent a la carte innovations include training programs that come pre-packaged with Web courseware, bulletin board and chat features, and instructor support.

Interactivity
The degree to which users can work actively with the content.

Kitchen-sink systems
These software systems include "everything but the kitchen sink" - they will write, host, deliver, assess and administer tests and training for WBT programs. Kitchen sink systems also allow businesses to combine their off-the-shelf training with customized programs, and to integrate their online learning with other electronic learning systems.

Synchronous
A group training method which requires all participants to be online at the same time, like chat or live video.