We ask users of our quote request service to describe their property management software purchasing requirements in detail so the vendors we match them to can provide customized information in response. Now we're sharing these buyer requirements with you.
We hope these user comments help you get a sense of what types of property management software other users are choosing and what considerations are important to the average buyer. Take a look and you'll probably see some responses that are relevant to your business.
BuyerZone user comments: property management software purchasing requirements
"As a non-profit that offers affordable housing, we would also like miscellaneous features such as Social Service Information that will allow us to determine our tenants needs outside of housing (i.e. health care, income), in which we could have detail oriented information of our tenants on file. Along with the ability to customize the program to our organizations needs, the obvious functionalities such as Rent Rolls, Demographics, and Maintenance (history of Maintenance that has been done and also a list of assets in each apartment), we are hoping to for a software that is easy to use."
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Administrative Assistant, Non-Profit, San Francisco, CA
"I need a program that has templates for rent performance."
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CEO/President/Owner, Real Estate, Columbia, MD
"It has to be both weekly and monthly capable and it must be reliable."
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CEO/President/Owner, Real Estate, Seneca, SC
"User friendly, with one entry able to update other fields (ex. quick books), ablility to seperate certain property due to different owners. Rather speak in person as to additional needs."
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CEO/President/Owner, Other Business Services, Morganton, NC
"Ideal to have web based program and web based backup since we have 2 primary users located 2000 miles apart.We would also like to be able to track insurance policies of leasees and track other ad hoc information like phone calls etc.."
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Accounting/Finance, Consulting, Beachwood, OH
"Must be able to customize. Need to be able to take our forms and merge tenant's names, rent, deposit, etc. into the form. Issue form to anyone with an outstanding balance."
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Office Manager, Real Estate, Huntington Beach, CA
"We have a lot of old data that needs to be imported into the new software, such as finanical transactions, work orders and tenant history, to name a few."
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MIS/IT, Other Business Services, Oklahoma City, OK
"The current version of Yardi that we use is outdated. We would like something that is easy to learn for new users with today's turnover rate."
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Accounting/Finance, Real Estate, Mobile, AL
"I am consulting for a Housing Corporation that has 38 units and aprox 2000 afforable housing units. So they need HUD, tax credit and other software."
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Consultant, Real Estate, Davis, CA
"We would prefer the ability to take application processing fees via credit card and online.Designed to for Single Family Residences (90% of our properties are SFR)and the ability to have it "our own" not in the sense it is custom designed for us, but that we can keep running, even if the company that provided it goes under."
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Administrative Assistant, Real Estate, San Bernardino, CA
"117 unit mobile home park; mobile home subdivision; seperate single family house."
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Buyer, Real Estate, Bowling Green, KY
"I Would like the software to be able to do timely bill outs and keep track of all expences for each property. "
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Buyer, Real Estate, Phoenix, AZ
"We would like our software to be able to account for security deposits, tenant balances and owner balances and begining and ending balances on reports."
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Administrative Assistant, Real Estate, Albuquerque, NM
"WE would like property management software that is very accurate, up to date with the current market, user friendly, with reminders, that can multifunctional. It would take care of everything from rent check log in, colletions, analysis, occupancy, all other tenant info, maintenance follow up, and move out forms, etc."
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Sales/Business Development, Real Estate, Miami, FL
"Looking for something web based to attach to an existing website-- it must be user friendly and be capable of having many passwords so a client(landlord) only has access to their property information--also needs a master password so I have access to all info."
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CEO/President/Owner, Real Estate, Canton, MI
"Along with the features and functionality, we would like the customization function and of course installation, training and support aspect. It is important that we treat our properties as separate entities. Exporting function would be a very nice feature."
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Buyer, Other Business Services, Walled Lake, MI
"Would like software to track lease terms snd lease increases. also to track cams (common area maintenance)."
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CEO/President/Owner, Real Estate, Spokane, WA
"Looking for something that will deal with work orders, tracking repairs and expenses per unit, track expenses for month, accounting for each unit for rental payments, deposits, etc."
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Office Manager, Other Business Services, Tonopah, NV
"Menu: daily update past due rents current rents due 5 houses 12 units each house tennant info each unit vacancies each house- occupancy rate projected rents rents received "
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General Manager, Real Estate, Staten Island, NY
"We have 11 different companies each with it's own checking account."
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Accounting/Finance, Real Estate, Dover, OH
"We would like to be able to link it to quicken if possible."
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Office Manager, Real Estate, Baltimore, MD
"We handle a small number of rentals now about 14, but want software to handle at least up to 50 so that there is some room to grow."
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Office Manager, Real Estate, Jacksonville, FL
"The average cost that a management company would charge to manage 6 seperate single family homes, and duplex, and apartment complexes."
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General Manager, Financial Services, Minneapolis, MN
"We are a contractor that builds high end expensive homes in florida $10Million to $30Million. our owners want us to manage their properties, hence i need the appropriate software."
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CEO/President/Owner, Construction/General Contracting, Jupiter, FL
"Good accounting program that includes latefees and updated balances. Also, recognizes all late tenants after 3 days."
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Office Manager, Real Estate, Earlington, KY
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