We ask users of our quote request service to describe their property management software purchasing requirements in detail so the vendors we match them to can provide customized information in response. Now we're sharing these buyer requirements with you.
We hope these user comments help you get a sense of what types of property management software other users are choosing and what considerations are important to the average buyer. Take a look and you'll probably see some responses that are relevant to your business.
BuyerZone user comments: property management software purchasing requirements
"User friendly; reports with info on accounting (income and expenses), as well as owners and tenants. Tax info would be nice also."
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Administrative Assistant, Real Estate, Decatur, GA
"I would like a program that I can input all invoices in for each unit, and input rent for that unit, and printout the totals at the end of the year. I would also like a program that will will have notifications of rent due that day, and printout a list of tenants. This program will have to allow you to be able to input late fees, ect.Thanks."
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Buyer, Real Estate, Levelland, TX
"Combination of Tax credit housing and NYC Rent Stabilized properties. Require general ledger for reporting to Agencies."
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Partner/Principal, Real Estate, New York, NY
"I want software that I can use to build my own newletter for tenants. I want it to come with articles (generic) to put into my newsletter."
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Administrative Assistant, Advertising/Marketing/PR, Chicago, IL
"I can do this old school since this is the way I have learned to do a business. When I say old school, I mean everything on an excel spreadsheet. BUT, I know there are products out there to make life easier and look more professional. I would also like to have all the documents available."
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Buyer, Real Estate, Boise, ID
"Im seeking a program for property maagemnt to track tenant and account, not domain 8 the program doesnt work right."
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Office Manager, Real Estate, Colton, CA
"Onlind access, customize user access, true multiple roomates, roomate changes, , custom reports."
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CEO/President/Owner, Real Estate, Norfolk, VA
"We curently have one pool and common grounds with 124 homes."
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Accounting/Finance, Real Estate, Raleigh, NC
"Im in desperate need of proffecinal estimate sheets to send to my ownersfor maintness approval."
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Office Manager, Real Estate, Phoenix, AZ
"Most of our portfolio is commercial; office, retail, flex, but we do have a couple apartment buildings. We are looking for one system that will meet our accounting requirements as well as lease administration requirements. In addition, we would want to be able to use WEB access for our 3rd party managers in other states to input information if we go that way.It is imperative to have above average customer service with whichever package we choose to purchase."
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Buyer, Real Estate, Houston, TX
"I want to add multiple photos, floorplans etc. and have email capability."
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CEO/President/Owner, Real Estate, Bedminster, NJ
"Sahopping center cam and tax billing. tenant information, lease information, accounts payable."
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Partner/Principal, Real Estate, Westport, CT
"See response to question 3 above. I want an easy to use search tool that prospective tenants can access via the WEB and that is customizable, reliable, and ASP."
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CEO/President/Owner, Education, Vermillion, SD
"I have been a Broker for the past 10 years, many people have been calling for me to take over their property. this is not a new venue for me however it will be for an assistent to the program should be very user freindly."
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General Manager, Real Estate, Boston, MA
"We own 13 duplexes(26 units) and 4 single family homes."
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Administrative Assistant, Real Estate, Waco, TX
"We need software that will not needs upgrading immediately after a one year marker and that can be easily learned and understood by different people. It must be able to post all tenants' personl info as well as payment info, and specific rental notes."
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Office Manager, Real Estate, Glendora, CA
"Really need a system with online calender and booking functionality, credit card processing and then accounting too."
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CEO/President/Owner, Travel/Hospitality, Gulf Shores, AL
"I own about 25 single family homes and do a rent to own program. I also am not very computer strong and my wife and I need to be able to use this system easily. I need it to track everything. Income, expense, repairs, inspections, general ledger, reminders, do credit checks and background checks, etc."
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Partner/Principal, Real Estate, Canton, OH
"Must be easy to use, yet reporting functions must be comprehensive."
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Buyer, Real Estate, Jackson, MI
"Easy to use, printable documents, able to store info on residents,."
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Partner/Principal, Real Estate, Rye, NH
"I need to be able to customize it for in house maintenance assignment and tracking an task completion. I have a small maintenance team and need to assure productivity and track job completion. I also need to be able to schedule job tasks as they arrive and prioritize those tasks depending on the extent of the need. Emergency vs. as schedulablet task."
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Facilities/Operations, Non-Profit, Dayton, OH
"I would like to import data from my online banking."
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Sales/Business Development, Real Estate, Alexandria, VA
"Easy for staff to use and little data entry as possilbe. Keeping errors down. Checking and being able to understand statements. One of the big complaints of owners is they can not read statements clearly, and understand what is happening.(EASY READ)."
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General Manager, Real Estate, Hampton, VA
"I,m looking for a simple software to manage my own 22 units."
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Buyer, Real Estate, Cokrdale, CO
"I looking for a software to help me manage all the properties such as:Purchase priceDeposit amountclosing closeinsurancemonthly mortgageif rented how much they are paying monthlyUtility billsHOA fees if anythingmore."
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Administrative Assistant, Health Care, Columbia, MD
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