We ask users of our quote request service to describe their property management software purchasing requirements in detail so the vendors we match them to can provide customized information in response. Now we're sharing these buyer requirements with you.
We hope these user comments help you get a sense of what types of property management software other users are choosing and what considerations are important to the average buyer. Take a look and you'll probably see some responses that are relevant to your business.
BuyerZone user comments: property management software purchasing requirements
"Simplicity, yet able to keep track of all aspects of the life of a rental property."
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CEO/President/Owner, Construction/General Contracting, St. Louis, MO
"I have just started my property management company. I expect it to grow and need a softwarre that aloowns for that."
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CEO/President/Owner, Real Estate, Austin, TX
"Need website as well. Would like tenants to be able to log in and pay rent, request maintenance, etc."
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Sales/Business Development, Real Estate, Valdosta, GA
"Clients to book on line.shows calender monthshows different colors on calender for price change."
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Buyer, Real Estate, Panama City Beach, FL
"Software that communicates with Quickbooks without having to re-enter and duplicate work. We would prefer two way communication with Quickbooks since all our accounting is currently based out of Quickbooks."
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Buyer, Real Estate, Vancouver, WA
"Would like to use the same software program numerous residential communities as we expand our company."
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Consultant, Real Estate, Seminole, FL
"Accounting, online reservations, availability calendar that public and owners can view, private owner log inslink of properties and reservations, work orders, pricing codes, vendor lists and ability to charge invoices, reconsile accounts and manage trust accounts."
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Sales/Business Development, Travel/Hospitality, Palm Springs, CA
"Must be able to handle alpha numeric data in "check number" field to accommodate electronic payments to owners. Should easily export docs to/from word and excel. Must efficiently track maintenance work orders utilizing various sort and search options."
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CEO/President/Owner, Real Estate, Chula Vista, CA
"I'm looking strictly for the capacity to keep track of maintenance work, both as job orders and for keeping records of work at each unit. I don't need features beyond that, as I've already set up much of that in my other computer software programs."
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General Manager, Non-Profit, Glastonbury, CT
"We currently use Yardi, it is an internet program that requires annual fees for each user license. It have become to expensive annually, their 3 hours of tech support is insufficient, their service is poor. We hear Promas is good but are searching for the best prodcut. We manage about 450 properties."
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Purchasing Manager, Real Estate, Concord, CA
"I want to be able to provide tax information for accounting purposes."
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Educator, Real Estate, Crown Point, IN
"We have a variety of properties that we manage, Section 42 tax credit units, Section 8 units, condos, office/retail plazas, and single family homes. Some we do maintenance only on. We want something that covers all aspects of accounting including monthly, quarterly, and annual reports, tracking maintenance and monitoring time and cost of supplies for each job,(we are looking for a "live time" system that the men can access the most up-to-date maintenance request on a blackberry or laptop and enter when the job is complete.) We also need a program that works with Section 42 Tax Credit units and Section 8 HUD units as well as convential properties. Ideally, we'd like one program that can servic all our needs and that is user friendly."
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Buyer, Real Estate, Saint Ann, MO
"All notes/service orders/owner information, tenant information for one home in one place.Ability to work from homeACH for tenants and OwnersService Order request managementBilling, owners statements, tenant payment tracking/easy way to do 3 day notices, accounting of Owner trust and separate operations accounts???"
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CEO/President/Owner, Real Estate, Sonora, CA
"1. Track expenses and give end of year totals for each building. 2. Track income for each apartment and building. Give monthly and end of year income totals. 3. Be able to wtite checks for expenses and keep checkbook balances. 4. Produce rental related memos."
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Partner/Principal, Real Estate, Bellingham, WA
"Must be able to handle multiple bank accounts. Must provide P/L and Balance sheets for individual properties."
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CEO/President/Owner, Real Estate, Rockville, MD
"Collecting rent, keeping records for maintenance and tenancy for each unit, paying bills, all for four separate buildings, "
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Partner/Principal, Real Estate, Mercer Island, WA
"I am a small office. However, I have two large potential contracts that will require me to need software to service the quick growth."
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Partner/Principal, Real Estate, Houston, TX
"We currently use Yardi Systems that we have been using for 16 years but you get absolutely nothing for the yearly service and support and the program hasen't changed from a residential property management software (we need strictly commercial) and customization is needed but very difficult to do."
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CEO/President/Owner, Real Estate, Syracuse, NY
"I am purchasing a proerty Mgmt company and will install a new program. I want something that will track the financials for the owners and tenants alike. Internet based is a plus, but cost effective is a MUST!"
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Partner/Principal, Real Estate, Shelbyville, KY
"I would like to be able to maintain my property checkbook and print checks from the program. I also want to be able to implement management fees on a monthly basis."
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Accounting/Finance, Real Estate, Tooele, UT
"Need escrow, lending, and title tracking alsoability to store PDF docs along with records for each functionweb based, ASP would be ideal."
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CEO/President/Owner, Consulting, Winston Salem, NC
"To track things done on each property ,and to bill to that person,and more."
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Buyer, Other Business Services, Nantucket, MA
"Just trying to put in a simple computer program on our property manager's computer."
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Office Manager, Real Estate, Ormond Beach, FL
"We need a system that can manage multiple owners in addition to multiple properties."
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Partner/Principal, Real Estate, Green Bay, WI
"Accounting, payroll, human resources, property management, accounts payable, accounts receivable, cash receipts, bank reconciliations, lease administration."
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General Manager, Real Estate, Encino, CA
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