We ask users of our quote request service to describe their property management software purchasing requirements in detail so the vendors we match them to can provide customized information in response. Now we're sharing these buyer requirements with you.
We hope these user comments help you get a sense of what types of property management software other users are choosing and what considerations are important to the average buyer. Take a look and you'll probably see some responses that are relevant to your business.
BuyerZone user comments: property management software purchasing requirements
"I am going into the apartment locating business, doing real estate sales on the side. I need a database solution that will list local rentals that I get a signed contract for. Also, I want to add vacant rentals as I contact them. "
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Sales/Business Development, Real Estate, Tempe, AZ
"I need something easy to use that creates daily rent roll needed."
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General Manager, Real Estate, Jefferson, LA
"To be able to produce computer generated rental receipts (simple info) that can carry from month to month in a year."
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Office Manager, Real Estate, Arundel, ME
"Easy to fill out forms. Basically a fill inthe blanks for demand of payment, eviction, rental agreements, etc."
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CEO/President/Owner, Other Business Services, Jamul, CA
"Primarly Retail properties. Looking for detailed reporting specifc to third party management."
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CEO/President/Owner, Real Estate, Chaska, MN
"Scanning documents, secure email, viewable from two or more sites simultaneously, check writing for refunding and bill paying, compatable with wireless options maintaining security. "
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Consultant, Real Estate, Carmichael, CA
"I need something that will let me add tenant charges and pay bills in one location."
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CEO/President/Owner, Real Estate, Concordia, KS
"This is a small 30 room building. I only want to track and forecast maintenance history."
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Administrative Assistant, Non-Profit, Plainfield, NJ
"To be able to retain each units physical attributes. Tenant information to be able to mail merge into lease and other documants."
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Office Manager, Real Estate, Webster, NY
"Dispatch work orders; tenant portal software for tenants, preventative maintenance work orders, custom reports."
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Facilities/Operations, Other Business Services, Charlotte, NC
"Non profit, office building, athletic fitness club (membership billing) lockers, storage, billing for classes, retail sales, billing for private lessons."
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Buyer, Other Business Services, Seattle, WA
"One major requirement is that we have to be able to pull up a tenant's information quickly to know if they are behind in rent, if there are late fees, legal fees, etc. to know exactly what they owe. (We typically have people bringing in partial rents... they may bring $300 on the day it's due, but be late for the other $700...etc.)."
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Office Manager, Real Estate, Charles Town, WV
"This is my first job as a property manager so I am hoping the software is self explanatory with built in instruction."
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Purchasing Manager, Real Estate, Chicago, IL
"A couple properties share a network Most others do not, nor need. Want to be able to email reports via excel to corporate office.Accounting department currently works seperate from Property Management. Keeping seperate but open for posibility of upgrading down the line."
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Administrative Assistant, Real Estate, Groveport, OH
"Ability to convert to Excel spreadsheetability customize fees/chargestrack expenses by property, owner and month to month."
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Office Manager, Real Estate, Fort Wayne, IN
"We have a variety of properties that we manage, Section 42 tax credit units, Project Based Section 8 units, condos, homeowners associations, office/retail plazas, and single family homes. Some we do maintenance only on. We want something that covers all aspects of accounting, including monthly, quarterly, and annual reports, tracking maintenance and monitoring time and cost of supplies for each job, (we are looking for a "live time" system that the techs can access the most up-to-date maintenance request on a blackberry or laptop and enter when the job is complete.) We also need a program that works with Section 42 Tax credit and Project based Section 8 HUD units as well as conventional properties. Ideally, we'd like one program that can service all our needs and that is user friendly."
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Buyer, Real Estate, Saint Ann, MO
"We are new to PM and need a software package that allows us to grow to a 500+ account company. We have older staff that may have trouble with complicated software so auto functions are a necessity. I want to access this from home/laptop as well as from work. I need it to do forms and calculations and reports. I need it to be usaable by multiple users without extra fees for more users... It would be nice to have it incoporate the use of photos in the accounts, I dont have time for CAD."
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CEO/President/Owner, Real Estate, Carmichael, CA
"I do not need an accounting program. I looing for a management and maintenance program to track contracts, repairs upcoming budgets, employess and sub contractors.I am head of the maintenance department and need more organization as the company continues to grow.Would also like to track new and expiring leases."
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Buyer, Real Estate, Northbrook, IL
"It is very important that we have available support and training."
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Buyer, Real Estate, Austin, TX
"I have a property that collects rent both weekly and monthly."
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CEO/President/Owner, Real Estate, Summerland Key, FL
"I would like to have it linked to a web page with available dates, rates, pictures and information on each unit."
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CEO/President/Owner, Real Estate, Newport, OR
"We want to be able to archive building stats and info such as floor plans, building specs, etc."
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Human Resources, Other Business Services, Phoenix, AZ
"MYC rent stabilization provgisionsprovgision for splitting rent bills between Section 8 and tenants."
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General Manager, Real Estate, Brooklyn, NY
"I have not seen appropriate programs for the NYC rental management business. I need a program that tracks repairs, inspections, insurance, leases etc. I need a program that has an easy accounting program and prints reports that people can use. I need a program that can sync with a handheld device so I can take teh data with me each day. I need a program that has an excellent calendar."
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Partner/Principal, Real Estate, New York, NY
"We are looking for user friendly software that can be utilized for commercial, retail, and residential rentals."
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Accounting/Finance, Real Estate, Huntsville, AL
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