We ask users of our quote request service to describe their property management software purchasing requirements in detail so the vendors we match them to can provide customized information in response. Now we're sharing these buyer requirements with you.
We hope these user comments help you get a sense of what types of property management software other users are choosing and what considerations are important to the average buyer. Take a look and you'll probably see some responses that are relevant to your business.
BuyerZone user comments: property management software purchasing requirements
"Needs to handle office space inventory sq ftNeeds to create & maintain rentroll of tenantsNeeds to create reports such as P&LNeeds to create invoices."
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General Manager, Real Estate, Corpus Christi, TX
"Do not like having to give a price range when THAT is one of the primary reasons for this inquiry. We are a full service management company, presently using software that is antiquated and without support."
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CEO/President/Owner, Real Estate, Jacksonville, FL
"I want to be able to scan and link documents to a property."
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Partner/Principal, Real Estate, Binghamton, NY
"We believe the money will come... our goal is not to make the fastest buck, but to build a brand for ourselves, trusted by the rental community at large, and by our investors. This may mean developing the software ourselves, or partnering with a developer, unless something already exists for us. Our Managers should be empowered to connect with our tenants, illicit continuous feedback, and have a data management system that tracks that feedback that is powerful enough to provide analysis and reporting features that give the owners solid data on which to base bonuses to management for a job well done. The bottom line - tenant satisfaction. We want software/database to measure and track tenant satisfaction - this is equally important as the other standard PMS features, and vital to our mission. We want tenants to have more than one way to submit simple periodic surveys, via phone, by web, on paper, in person. The system should accommodate everyone."
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Partner/Principal, Real Estate, Vancouver, WA
"Currently using a property management firm and unhappy with expense."
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Consultant, Consulting, Fairfield, OH
"Must comply with OR law, be expandable, reliable, have good support. We are flexible on price."
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Partner/Principal, Real Estate, Portland, OR
"I want to be ablr to track lease terms and hikes and other changes during the course of the lease term."
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CEO/President/Owner, Retail, Southfield, MI
"Calculate interest, track late fees, print statements, post recurring billings, track revenue and expense by building and sub-units, prorate utilities per tenant and bill same."
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Buyer, Consulting, Everett, WA
"Want to make it easy for owners to access reports online, for potential tenants to apply and pay for application fee online. Want to have an option that works with our webpage to process rents and fees paid online and enters in maininance requests online."
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Marketing/Public Relations, Real Estate, El Cajon, CA
"I am looking to manage a preventative maintenance needs for about 2000 Villas in a subdivision. Services = 20-24 (some are performed once a week or twice a week. Others are 3 time a year. And some are once a month)Number of packages to cover the 20-24 services= 3Number of units = 2000 ~Number of roads = 20~Types of Villas = 4I want to be able to:*schedule services*ability to sort and print ( what villas needs what service at what day)generate reports to owner and management+++"
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General Manager, Construction/General Contracting, Dubai, MI
"Single entry rent to calculate management commission and populate data for Owner Statements."
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CEO/President/Owner, Real Estate, Nixa, MO
"I need to very professionally interact with my clients and tenants in a clear, organized and well documented way through email and post mail."
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CEO/President/Owner, Real Estate, Altadena, CA
"Would like to be able to record rent through pda."
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Facilities/Operations, Real Estate, Franklin, TN
"We already have a property management program that we use for our company--But we also need a program that can produce real estate tax bills for our Tax District Clients."
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CFO, Real Estate, Danbury, CT
"Flexibility and expansion potential. Access from more than one location."
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Buyer, Real Estate, Cape Coral, FL
"Should be able to cross reference data, would like to keep track of maintenance orders, invoices, past and future tenants, etc."
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Partner/Principal, Real Estate, Boston, MA
"I would like something to put on the office computer that would be updated on my laptop."
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Buyer, Consulting, Bloomington, IN
"Monthly journal and ledger statements for owners 1099s online bank recon."
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Purchasing Manager, Real Estate, Boulder City, NV
"Must be able to prorate rents, handle daily late fees, produce delinquency and accounting reports, and produce late notices."
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General Manager, Real Estate, Waco, TX
"We are a very large property with 9 buildings & 540 units. Older property which has never had a property management program on site."
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Office Manager, Real Estate, Saint Paul, MN
"Looking for a reliable software solution that tracks rents, leases, expenses, vacancies, etc. Also prefer one which tracks work orders, integrates with an accounting program (such as Quickbooks), tracks utilities, and can produce good-looking reports and notices. Thank you."
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Partner/Principal, Real Estate, Portland, OR
"So far, we're not using any software. it is a hotel with 300 rooms and 6 fnb outlets. i would also like to know what after-purchase services your company can provide for us. please send me a copy of the quotation as soon as possible. thank you for your time."
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Buyer, Travel/Hospitality, -, NY
"We would like to be able to separate our long term properties from vacation rentals and use two separate Trust Accounts."
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CEO/President/Owner, Real Estate, Healdsburg, CA
"Would like to be able to verify employment, credit etc."
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Sales/Business Development, Real Estate, Navarre, FL
"Tenat information from leases, complaints, issues, contacts, etc. etc. lease expirations, updates,."
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CEO/President/Owner, Real Estate, Bronx, NY
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