We ask users of our quote request service to describe their property management software purchasing requirements in detail so the vendors we match them to can provide customized information in response. Now we're sharing these buyer requirements with you.
We hope these user comments help you get a sense of what types of property management software other users are choosing and what considerations are important to the average buyer. Take a look and you'll probably see some responses that are relevant to your business.
BuyerZone user comments: property management software purchasing requirements
"We want to be able to have one location at which we can track payments and work orders of 5 or more locations."
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General Manager, Real Estate, Tacoma, WA
"Ability for tenants an property owners to log on to extranet to make payments or submit maintenance requests."
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Partner/Principal, Real Estate, Newport, RI
"Easy to install and learn. User friendly and ease of collecting data and reporting."
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Accounting/Finance, Real Estate, Roanoke, VA
"I manage households for multiple clients and am looking for a software solution to maintain all related maintenance schedules and monthly payments. i.e, i need to provide my clients with a weekly report telling them what bills i will be paying and what service requirements are needed at the home."
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Partner/Principal, Other Business Services, Alpharetta, GA
"I want the ability to easily produce real and hypothetical proformas, rentrolls, budgets and other reports. I also need to be able to really customize the calculations for rent and CAM for each tenant."
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Buyer, Real Estate, Alpharetta, GA
"I need plenty of space for notes, comments on each owner, and renter."
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Accounting/Finance, Other Business Services, Coeur D'Alene, ID
"We are currently using Rent Right, but need to imcrease the number of units we are managing. While we are looking at the quote from Rent Right, we are looking to see if there are any programs that are compatible to Quick Books and can obtain credit checks."
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Facilities/Operations, Real Estate, Hilton Head Island, SC
"I need a simple to use package since I only currently have 3 properties to manage."
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CEO/President/Owner, Real Estate, Argyle, TX
"Reports- to inlcude or be able to make our own."
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Accounting/Finance, Real Estate, Fargo, ND
"I want an individual by property financial review along with a roll up of all properties without making multiple entries."
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Partner/Principal, Real Estate, Ozark, MO
"I need a very user friendly solution that is able to be customized and is flexable."
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Partner/Principal, Real Estate, Charlotte, NC
"Have to be able to sync with Quickbooks Online. Would like to have the capability to print checks directly from software."
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Buyer, Real Estate, Roseville, CA
"Need owner database, form letters for deed violations & collection."
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CEO/President/Owner, Non-Profit, Cypress, TX
"Availability, booking easy, quick overview of property availability. Availability by number of bedrooms, or how many it sleeps and/or by selected features (ski-in/ski-out). Overall, fast/easy access to availability to handle phone calls by potential guests, resellers, walk-ins, etc."
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CEO/President/Owner, Travel/Hospitality, Frisco, CO
"It should be user-friendly for even the least technological individual; options for owners to see their property information; exports to Quicken or Quickbooks; screening functions/add-ons available; payroll and taxes functions available;."
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CFO, Other Business Services, Portland, OR
"There is a program out there that is very easy to use and it cost $147.00 and I lost their name and phone #. Please advise...WW."
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Partner/Principal, Real Estate, Saint Peters, MO
"Resident deliquencyReport writingGeneral Ledger, or one that interfaces with Peachtree."
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CEO/President/Owner, Financial Services, Southfield, MI
"Ownoer splits, work orders, export to QBooks, online vacant properties, tenant applications online, tenant maintenance requests online."
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CEO/President/Owner, Real Estate, Union City, OH
"I would like the program to be able to: 1. notify me of late renters 2. be able to print checks through program and it total to the property.3. make parol checks etc.4. keep notes to a pacific bill.5. possibly print address labels.6. phone #'s."
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CEO/President/Owner, Real Estate, Bryant, AR
"My main objective is ease of data entry, cost and tech support!Of course cost is a main objecive too!"
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Buyer, Real Estate, Oakdale, CA
"We manage 200 absent owner homes and inspect them regularly. Some rent on their own."
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Partner/Principal, Other Business Services, Johns Island, SC
"It MUST address the following rqmts: - rent tracking by tenant space - co-tenancy management & alternate rent - tenant coordination: landlord costs, tenant improvements, tenant allowance - property administration - lease abstracting - leaset tracking - CAM charges and reconciliation - integration into SAP Business One GL and A/P, A/R, and GL."
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CEO/President/Owner, Retail, Germantown, TN
"I am tired of having people with 0 balances on my late fee list, and no easy answer as to why they are there. I am really sick of doing late fees by hand.Does anyone offer a system that can handle 5 days grace, then $5 a day, to stop at 10% of the rent amount?"
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Buyer, Real Estate, Louisville, TN
"We specifically manage Medical office buildings with multiple specialty doctors."
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Office Manager, Real Estate, Denver, CO
"I need software not for property management but for a small boutique commercial real estate office of about 10 people."
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Buyer, Real Estate, Hicksville, NY
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