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Telecom Equipment Articles & Advice
What does small business VoIP include?
VoIP (Voice over Internet Protocol) represents the latest in phone system technology. With it, regular voice calls are sent over a computer network instead of traditional phone lines.
Real-world hosted PBX pricing from BuyerZone buyers
We regularly survey BuyerZone users to ask how their purchases went. We've used their responses to provide a sampling of actual prices paid for hosted PBX services.
What is a PBX phone system?
If your company has more than 40 employees, or if you demand advanced functionality from your phones, you should consider purchasing a PBX system.
Benefits of an IVR system
When customers call your company with a question or complaint, they want a quick and easy resolution to their issue. They don't want to listen to on-hold music or promises that a customer service agent will be on the line soon.
