Keep this list handy when looking for the right headset.

» Shop Around. When buying telephone headsets, it definitely pays to shop around. Even if you are only buying one, you can generally avoid having to pay list price.

» Look for a headset with a long cord so you are not leashed too closely to the phone; one with a twisted cord can help minimize the clutter while maintaining your range.

» Think twice about a cordless headset if privacy is an issue. If it is, look for a headset that will not work outside the room.

» Stick to one line of headsets for the office. This reduces the need to have multiple headsets or amplifiers on hand in case of breakdown.

» See if you can trial the headset before buying multiple units. Comfort is definitely in the head of the wearer.

» If your office is noisy, make sure to test headsets in a similar environment.

» Refurbished models can be a good buy. Want to buy a commercial grade headset but find the prices steeper than you would like? Try buying refurbished models; they are available for half the price. Make sure they come with at least a six-month warranty.

» Avoid having to lift the phone. If possible, use phones that have a headset jack and headsets that can use them. It beats having to lift and lower the phone handset to answer and end a call. If you need to do so though, check for a vendor that offers a lever that resolves the annoying problem of having to find a space to rest the handset during the conversation.