We ask users of our quote request service to describe their hosted PBX phone system purchasing requirements in detail so the vendors we match them to can provide customized information in response. Now we're sharing these buyer requirements with you.
We hope these user comments help you get a sense of what types of hosted PBX phone systems other users are choosing and what considerations are important to the average buyer. Take a look and you'll probably see some responses that are relevant to your business.
BuyerZone user comments: hosted PBX phone system purchasing requirements
"8 extensions, 4 max simultaneous calls, 4 extensions unlimited, 4 inbound unlimited + toll outbound ok."
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CEO/President/Owner, Manufacturing, Signal Hill, CA
"I already have a quote from Vocalocity but, am interestd in speaking with another vendor as well."
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CEO/President/Owner, Information Services, Teaneck, NJ
"As a small start up we are presently using Got Vmail and it has worked for the past 2 years. However we are growing and need a system that will grow with us. But I do not want to give up those function we have grown accustomed to using."
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CEO/President/Owner, Other Business Services, New York, NY
"Branch connection to international partners. find-me follow me to cell phone(how will this be billed?)."
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Buyer, Transportation/Logistics, West Palm Beach, FL
"Would like local phone# with area code 913 and prefix 727. Need phone to be automatically forwarded to another number (all calls) and not be answered by an "automated attendant". Need to be able to change area code and prefix at least one time within the next year. Thank you."
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CEO/President/Owner, Other Business Services, Lansing, KS
"5 employees, 3 mobile phones and one office line w/ two wired phones."
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CEO/President/Owner, Consulting, Eugene, OR
"Other features I'm looking for: custom message recordings, music or message on hold, virtual fax, auto call distribution, conferencing, redundancy and disaster recovery. Also, I would like at least the option of using VoIP. I have 3 phone numbers now, and maybe I could use these at first with a virtual pbx. But I may want to switch to VoIP later."
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CEO/President/Owner, Equipment Sales & Service, Charlotte, NC
"We currently have no PBX, but would like a system with the capabilities to extend incoming call to virtual extensions like a cell or other numbers. We also need MOH and an automatic attendant."
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CEO/President/Owner, Consulting, Hephzibah, GA
"Wanted to be able to listen in on outside calls without the callee knowing, i.e. no clicks, beeps etc when receiving calls."
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MIS/IT, Education, Littleton, CO
"I want to be able to have a one phone number and have it answerable in both Florida and Maryland office. If possible with the ability to transfer to project managers offices in other States."
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CEO/President/Owner, Consulting, Boyds, MD
"Need to port 2 numbers, approx 10 ext. upload .wav file for initial greeting, call hunting, forwarding, can email voice mails, etc."
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CEO/President/Owner, Other Business Services, Hauppauge, NY
"Local number.must be able to a transfer a call to another person."
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Buyer, Construction/General Contracting, Detroit, MI
"The sole objective is:Phone ringsSystem answersPress 1 to hear store hoursPress 2 to hear grooming hoursPress 3 to leave a messagePress 4 to speak to an associateIt is that simple a requirement .. no other functions are needed or wanted."
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CIO, Retail, Blackwood, NJ
"Expansion options:fax backmulti extentionsadditional incoming call numbers (loca/ 7/or toll free)."
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Sales/Business Development, Other Business Services, San Diego, CA
"1 number for 1 person. Cost is most important factor."
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Partner/Principal, Financial Services, Atlanta, GA
"Voice mail trees in multiple languages, ability to change outgoing messages remotely without having to re-record,."
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CEO/President/Owner, Non-Profit, Seattle, WA
"I have a number of existing Cisco IP 7940 phones I would like to deploy with a hosted VoIP solution that has web-based management."
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Partner/Principal, Consulting, San Diego, CA
"I need a local number tha can be sent tp my cell phone (not a local number) for my business."
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Buyer, Other Business Services, Raleigh, NC
"Basically i have 17 people i take calls for, their calls come to me, I handle their clients, and customer service, and so on, and also transfer calls to them. I need voicemail also. Would love a cordless phone to carry around dthe house."
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CEO/President/Owner, Other Business Services, Aurora, CO
"We are setting up vitural offices for our clients to aid in building corporate credit."
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CEO/President/Owner, Consulting, Pomona, CA
"1) 1 line - all you can eat international a) class of service restrictions to prevent international cell phone calling b) alternatively call accounting."
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General Manager, Travel/Hospitality, Venice, CA
"We need to be educated on all available options and then we will select what we want."
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Buyer, Wholesale, Reno, NV
"-Fully scalable-Complete online management-Monthly Reports exportable and compatible to MS OFFICE."
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General Manager, Retail, La Puente, CA
"Need to have actual second billing.Need to be able to scale up and down extensionsNeed to be able to manage numbers and voicemessages via the webNeed to allows call forwardingNeed to have about 1500/extension of minutesNeed to be able to pay monthly or annually."
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CIO, Advertising/Marketing/PR, Racine, WI
"We currently have 23 in office users. I would like at least 2 additional lines for home offices. We also will need at least 6 analog lines for our fax machines and equipment. We are also considering getting a T1 to not bog down our DSL."
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Creative Design/Writing/Production, Other Business Services, Jacksonville, FL
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