BuyerZone users' hosted PBX phone system requirements

We ask users of our quote request service to describe their hosted PBX phone system purchasing requirements in detail so the vendors we match them to can provide customized information in response. Now we're sharing these buyer requirements with you.

We hope these user comments help you get a sense of what types of hosted PBX phone systems other users are choosing and what considerations are important to the average buyer. Take a look and you'll probably see some responses that are relevant to your business.

BuyerZone user comments: hosted PBX phone system purchasing requirements

"I'm looking for a virtual PBX system for my new business. I do not have a need for a phone carrier or service. I am only looking for a toll-free number with an auto-attendant to route calls to the appropriate location. I've researched several vendors already, but haven't found the perfect fit yet."
-- CEO/President/Owner, Advertising/Marketing/PR, Strongsville, OH

"I have existing cisco ip phones 7940 - am looking for a vendor with whom I can reuse these phones and also do call recording."
-- CFO, Financial Services, Teaneck, NJ

"Seeking reception phone system to coordinate with 5 different legal offices."
-- Partner/Principal, Legal, Quincy, MA

"On head office(1 Stn), 4 retail stores(2-3 Stns), 1 warehouse (1 Stn)."
-- CEO/President/Owner, Retail, Cave Creek, AZ

"I need the ability to set a schedule to forward calls at specific days and specific times of the day. "
-- CEO/President/Owner, Advertising/Marketing/PR, Tullahoma, TN

"We would like acd and click from our database to call."
-- CEO/President/Owner, Other Business Services, Free Union, VA

"Want regular phone numbers in various parts of the united states. need live call answering, call forwarding, call detail reporting."
-- Office Manager, Real Estate, Tustin, CA

"I want dozens of DID numbers that are local numbers in Salt Lake that I can forward to a call center of an internal voice mail."
-- General Manager, Real Estate, Salt Lake City, UT

"Looking for multiple auto-attendants, but the extensions/call groups will go to the same extensions (just needs to answer under a different company name). Would also like shared call appearances and ability to park and pickup on a different extension (which a lot of systems can't do like a traditional PBX)."
-- CEO/President/Owner, Wholesale, Canoga Park, CA

"2 users will actually make and receive calls. The other 3 users will only have voicemail - messages will forward to their cell phones. All voicemail should also be received to each user's Email. We currently have an Avaya IPoffice system, but we want to ditch our T1 to save costs."
-- CEO/President/Owner, Information Services, Saint Paul, MN

"Need details about redundancy and up-time. Need info on web-access and ability to change our specs online."
-- CEO/President/Owner, Retail, Chicago, IL

"We have two phone lines, with one line shared for voice and DSL."
-- Office Manager, Construction/General Contracting, Concord, MA

"-Live phone usuage monitoring(web-based), showing who is calling in from what number.-ACD in different configurations for my sales hunt group."
-- CEO/President/Owner, Retail, Jacksonville, FL

"I am looking for pricing and what features are offered."
-- CEO/President/Owner, Other Business Services, Fort Lauderdale, FL

"Small one person office needs some one who can answer the phone 24/7. I am on the road and need this backup."
-- CEO/President/Owner, Wholesale, Providence, RI

"Would like to have a toll-free tel. number, in addition to local area code (805) main + fax numbers."
-- Partner/Principal, Other Business Services, Santa Barbara, CA

"I want to use PBX to reduce international call costs. I am trying to set up a private networking system."
-- CEO/President/Owner, Education, Hanover, MD

"Messaging on hold (tape about the company)Auto AttendantVirtual FaxAuto Call Distribution (maybe within a few months)DIDCall Detail ReportingACD."
-- General Manager, Legal, Portland, OR

"Conferencing, Voice Mail, Use existing phone number, Fax, and ETC."
-- CEO/President/Owner, Consulting, Alpharetta, GA

"I need an 800 number for customers to call and leave a message about information they need to order flowers... about orders they have placed etc."
-- CEO/President/Owner, Retail, Prescott, AZ

"Need a voice system with toll free number that has the abiltity to forward to muliple cell phone numbers."
-- Buyer, Other Business Services, Avon, CT

"Auto Attendant, Call Forward to cell phone, Able to place a call on hold and answer the other call with a 1 line purchase, customize the message on the auto attendant, be able to answer a call and then forward to employee cell phone."
-- CEO/President/Owner, Real Estate, Jamison, PA

"For Pharmacy business. Need system that may expand to IVR."
-- Partner/Principal, Retail, Oviedo, FL

"I would like to be able to re-route phone call to somebody else's extension or voice mail."
-- Office Manager, Real Estate, Charlotte, NC

"Simple pbx system with 8 mailboxes for each employee.no actual phones. callers call into the number however. porting the existing main phone line."
-- CEO/President/Owner, Real Estate, Denver, CO

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