BuyerZone users' hosted PBX phone system requirements

We ask users of our quote request service to describe their hosted PBX phone system purchasing requirements in detail so the vendors we match them to can provide customized information in response. Now we're sharing these buyer requirements with you.

We hope these user comments help you get a sense of what types of hosted PBX phone systems other users are choosing and what considerations are important to the average buyer. Take a look and you'll probably see some responses that are relevant to your business.

BuyerZone user comments: hosted PBX phone system purchasing requirements

"I am needed a hosted system that will let me deliver approx. 1,700 phone calls to previous customers to let them know about our new equiptment and special offers.If anyone can offer me a hosted auto-dialer please contact me ASAPThanks."
-- CEO/President/Owner, Retail, New Orleans, LA

"Capability to transfer to mobile, or dial phone and mobile simultaniously."
-- MIS/IT, Other Business Services, Cincinnati, OH

"How much would it cost to incrementally add a phone?"
-- CEO/President/Owner, Retail, Lansdale, PA

"I am looking at a predictive dialer as well so it would be nice to have both."
-- CEO/President/Owner, Information Services, Boca Raton, FL

"Auto attendantmusic on holdconference callingdisaster recovery network redundancycustom message recording."
-- Human Resources, Manufacturing, Jacksonville, FL

"Complete instruction/titorial for the use of the system to train our emplyees."
-- CEO/President/Owner, Other Business Services, Newberry Springs, CA

"A new hosted VoIP system has to sync & communicate with our Oncontact CRM 6.0 and MS outlook 2003/2007."
-- MIS/IT, Financial Services, Deerfield, IL

"Looking to try and use our current polycom sip 501 phones."
-- CIO, Information Services, Raleigh, NC

"Voice mail for 30 userse911User Accessable DirectoryNight ModeCaller IDDID InboundCall ForwardingAuthorization Codes for LD AccessWEB Portal Management."
-- MIS/IT, Health Care, Tucson, AZ

"Voice mail, pbx features such as DID, conference, transfer, call pick up, music on hold."
-- CEO/President/Owner, Advertising/Marketing/PR, Edison, NJ

"Reliability... currently have vocalocity, seems great BUT several times in last 4 months i have been with service for a DAY or more ... on paper they are ok, but the providers they use just are not reliable."
-- Partner/Principal, Insurance, Mundelein, IL

"Is for a telemarketing callcenter to do alot of oubound and i need an 800 number to do ACD in a complete hount group in most of the lines/// ASAP."
-- Marketing/Public Relations, Telecom/Utilities, Lake Elsinore, CA

"Automatic greeting for any caller before they are connected to our receptionist."
-- General Manager, Wholesale, Houston, TX

"I own multiple companies in all I have less than 10 employees I need a number that customers can call choose the language they want to hear (english/spanish) choose the company, the department and/or the representative. I need voicemails delivered to emails, I need call transfered to USA and Colombia south america and I need my employees to call customers back in the USA."
-- CEO/President/Owner, Financial Services, Germantown, MD

"I would like the phone to have Vociemail, Fax and 2 extentions."
-- CEO/President/Owner, Health Care, Columbus, OH

"Looking for a virtual office using existing phone + fax number. 3 phones and 4+ extensions, unlimited calling in us, 800 number if avail, call forward, back line for each extension...simular to packet8 virtual office system."
-- Partner/Principal, Financial Services, Huntington Beach, CA

"Call recording on demand, and find me, follow me feature."
-- Office Manager, Financial Services, Denver, CO

"Must work with our current system, att, we have nortel phones."
-- Consultant, Manufacturing, Fowler, IN

"Looking at alternatives to current system**Your servics must include:**Option for numbers in 513 area code a plus, if not must provide 888Ability to route calls to 5-10 people and scalable to larger numbers of peopleAbility to create voice mail box for each extensionAbility to create extension for dialing zeroOnline interface to manage all featuresAbility to create general greeting for number----If fax service is included it is a plusLooking to beat rate of current service."
-- CEO/President/Owner, Advertising/Marketing/PR, Cincinnati, OH

"We are a single Physician medical office and would like call routing, to provide messages to particular extensions or individuals, depending on medical need, such as Rx refills, physician-support staff questions, and messages directed to the Physician."
-- Dentist/Physician, Health Care, Simi Valley, CA

"I need the answer phrase to pop up on a computer screen, be able to take messages, have the calls acd, and be able to page, call out and email."
-- Accounting/Finance, Other Business Services, Providence, RI

"Port our existing 800 number ... forward calls to outside phone numbers."
-- Buyer, Telecom/Utilities, Little River, SC

"The ability to see company name on screen. The ability to see a monthly log of clients call usage."
-- Receptionist, Other Business Services, Bunnell, FL

"I am thinking about replace my present service because the price is not what they quate. It keep going up monthly."
-- CEO/President/Owner, Other Business Services, Dothan, AL

"I usually forward my calls to my cell phone. I recieve a handfull of calls a day. I am tired of paying Qwest!!"
-- Buyer, Consulting, Rio Rancho, NM

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