BuyerZone users' hosted PBX phone system requirements

We ask users of our quote request service to describe their hosted PBX phone system purchasing requirements in detail so the vendors we match them to can provide customized information in response. Now we're sharing these buyer requirements with you.

We hope these user comments help you get a sense of what types of hosted PBX phone systems other users are choosing and what considerations are important to the average buyer. Take a look and you'll probably see some responses that are relevant to your business.

BuyerZone user comments: hosted PBX phone system purchasing requirements

"Prefer to avoid per minute price model, in favor of a flat monthly rate."
-- CEO/President/Owner, Education, Eagle, ID

"Detail Reporting with caller ID, T1 or PRI. This is a telemarketing and we need to be able to track the calls and for billing purposes. "
-- CEO/President/Owner, Advertising/Marketing/PR, Rancho Cucamonga, CA

"Distinctive ring, different phone options -i.e. ip phones and analog phones, multiple office conferencing."
-- CEO/President/Owner, Construction/General Contracting, Traverse City, MI

"Our main office is in Auburn, CA. We want all calls incoming and outgoing to originate there and be routed to our professional services office in Nashville, TN."
-- CEO/President/Owner, Non-Profit, Auburn, CA

"Need a technical proposal and a price quote for set-up and operation of 2000 DIDs. Thanks."
-- Consultant, Other Business Services, N Miami, FL

"I'm looking to get virtual phone numbers and list them to 411."
-- CEO/President/Owner, Other Business Services, Silver Spring, MD

"Small office 3 phones - remote home offices - 3 must also have phones - 6 phones total - want to have direct extentions."
-- General Manager, Information Services, New York, NY

"Ideally we'd like the remote VoIP phones to be integrated with the in-house Avaya IPBX over a SIP trunk."
-- Consultant, Computers - Software, Arlington, MA

"Auto atendant, custom recordings, music on hold, virtual fax service, reporting, conferening, DID, redundancy and disaster recovery."
-- MIS/IT, Other Business Services, Tyngsboro, MA

"Looking for Unlimited Calls, not because we will use a lot, but because we need consistent billing.We are looking for a price range of $29.99-39.99 TOTAL."
-- Buyer, Non-Profit, Perry, OH

"We would like an auto attendant that provides an simultanius ring to multiple numbers. Music on hold would be nice, but not a requirement."
-- Office Manager, Real Estate, Roseville, CA

"I need a phone number other than my personal cell phone for clients to leave messages on and for me to be able to check and know when I have a message instantly."
-- Consultant, Health Care, Honolulu, HI

"Looking for a hosted pbx incoming service routed to ip phones or if cost effective directly to cell phones of employees. If outgoing service is provided, looking for unlimited outgoing for at least one extension. Solution has to be cost effective yet expandable."
-- Partner/Principal, Real Estate, Skokie, IL

"We would like to keep our current number, or at least factor in the cost of forwarding it. We would also need to switch the agent on duty or how a call is handled to be connected to someone on default daily."
-- Office Manager, Real Estate, Apex, NC

"I need a service that answers the incoming calls and gives the callers the ability to say the name of the person they are wanted to be routed to. This instead of the caller having to press a number on the keypad."
-- CEO/President/Owner, Real Estate, Lakewood, CO

"5 standard business VoIP phones1 executive-type VoIP phone1 attendant console-type VoIP phone with BLF capability2 very basic VoIP phones for breakroom/receptionFax adapterVoice mail through email, Outlook integrationAuto AttendantCurrently have 2MB bandwidth for data and 4 voice lines. Bandwidth may be not available through current provider in the new building(verifying). Please contact ASAP."
-- Office Manager, Financial Services, Campbell, CA

"We need a T-1 line plus Auto attendant, Hunt Group, conferencing, DID, call routing from our phone service."
-- MIS/IT, Health Care, Chicago, IL

"Must be able to use our existing Cisco 7960 phones."
-- Buyer, Financial Services, Round Rock, TX

"We also would like to have custom message recordings, music or messaging on hold, and virtual fax."
-- Administrative Assistant, Non-Profit, Plano, TX

"Currently have a callmanager 3.3/unity environment.... looking for a hosted solution rather than upgrading."
-- Buyer, Wholesale, Chula Vista, CA

"Rented space, starting from scratch, need cable pulled, internet provider, VOIP or hosted PBX system."
-- CEO/President/Owner, Biotech/Pharmaceuticals, Cupertino, CA

"Currently have 4 landlines 5 cell phones. T-1 Isp Cbeyond."
-- CEO/President/Owner, Real Estate, Arlington, TX

"Need to seamlessly integrate two locations with phone and fax."
-- Partner/Principal, Retail, Manistee, MI

"We need internet and 3 dedicated phone lines for the fire alarm system, the intercom system and fax."
-- CEO/President/Owner, Real Estate, Brooklyn, NY

"This is a small law office with 3 employees. we currently have 4 Cox telephone lines and need telephone sets as well."
-- Office Manager, Legal, New Orleans, LA

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