We ask users of our quote request service to describe their hosted PBX phone system purchasing requirements in detail so the vendors we match them to can provide customized information in response. Now we're sharing these buyer requirements with you.
We hope these user comments help you get a sense of what types of hosted PBX phone systems other users are choosing and what considerations are important to the average buyer. Take a look and you'll probably see some responses that are relevant to your business.
BuyerZone user comments: hosted PBX phone system purchasing requirements
"1. Ability to add or delete mailboxes via acomputer terminal.2. Ability to do cost accounting per station."
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Facilities/Operations, Non-Profit, New York, NY
"Can i also have locations abroad that have internet connections."
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CEO/President/Owner, Telecom/Utilities, Mobile, AL
"I need to add a 1-800 number to my existing comcast line, and I also need to add another line and have the same features."
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CEO/President/Owner, Health Care, Maple Grove, MN
"Extension to Cellular or Find me-Follow features when away from remote office."
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MIS/IT, Wholesale, Deerfield, IL
"If possible, tie-in or work with an existing Mitel SX2000Light PBX system."
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Buyer, Travel/Hospitality, Honolulu, HI
"Do not need T1 line. will provide Cable conection Thru router. We have Comcast Cable.We need router with for VOIP provider with sigle line and fax line. Or software for current router (LINKSYS)."
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CEO/President/Owner, Financial Services, Miami, FL
"Inquiring about remote phone service. All I really need is a phone number, the ability for a caller to dial extensions (i.e. for person X press #1, for person Y press #2, etc.) and then have it routed to a hosted voicemail system that I can check daily."
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Partner/Principal, Real Estate, Irvine, CA
"I need three stations plus fax. Tbe entire network will be within one office. Icoming lines are public telephone lines."
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Office Manager, Other Business Services, Sevierville, TN
"IP Based, Phones with Multiline presence and Multiple phones having the same line presence.Should be compatible with cisco SIP phones and other independent devices.Should have the ability to do dial-in conferencing. Each incoming line could point to its own auto attendant so that there are custom options at every extension to route/handle a call."
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CEO/President/Owner, Health Care, Princeton, NJ
"We have the equipment and we need to make it work."
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Administrative Assistant, Other Business Services, Tempe, AZ
"Current Configuration:I) HQ: Internet through Time Warner, 3 phones line and one dedicated fax line through Verizon. The Phone System is PSTN PBX NOSTAR II) Branch 1: Internet through Verizon DSL, 6 separate phones line and one dedicated fax line through Verizon.III) Branch 2: Internet through Time Warner, 2 phones line and one dedicated fax line through Verizon.IV). Branch 3: Internet through Verizon DSL, 2 phones line and one dedicated fax line through Verizon.V) Branch 4: Internet through Time Warner, 1 phones line Verizon used for voice and fax VI) Branch 4: Internet through Time Warner, 1 phones line Verizon used for voice and faxWe need quote for a central voip PBX System in our HQ to route all branches office by phone extension through the internet.We have 75 employees in total and will need a sip phone for each with soft phone."
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General Manager, Equipment Sales & Service, Albany, NY
"I need to have a PBX that will send voice messages to email addresses and would like to have the ability for these voice messages to be transcribed automatically into texts and sent out to different email addresses.thanks."
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CEO/President/Owner, Health Care, Littleton, CO
"I want the caller to have a chance to speak to someone before getting voicemail. i want queing for several extensions. i need d i d on 5 phones. the other 5 phones do not need d i d."
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CEO/President/Owner, Retail, Philadelphia, MS
"We are looking for a certified repair company for the Fujitsu 9600 ES PBX. This PBX rarely needs any work but we want someone, if it does need programming and or repair."
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Office Manager, Other Business Services, San Francisco, CA
"Caller ID/Call Waiting ID, receiving voice messages as sms or email messages."
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Administrative Assistant, Real Estate, Miami, FL
"I currently have a pre-recorded WAV file that i would like to sync with a auto attendant package. I need to have approx 3-4 separate extensions."
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Marketing/Public Relations, Financial Services, Castle Rock, CO
"I have the phones and the server already. We have a hosted service already. Customer support is lacking, however, and reliability is deteriorating. I need up time, not down time."
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Partner/Principal, Health Care, San Antonio, TX
"Assuming T1 is cablevision type service, we need to have longer at least 2 minutes for messages left. we have 2 lines, 2 partners, no plan to add more."
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Partner/Principal, Health Care, Mount Kisco, NY
"15 warehouses nation wide - need wireless capabilities for phones in warehouse and deliveries. WAN for DATA for current ERP connectivity."
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CIO, Wholesale, Denver, CO
"I am only looking for a cordless IP phone. Customer already has Polycom 550 HD phones. We would like calls to be able to be recieved to the cordless IP phone then transfer the calls to the additional Polycom phones. I WILL ONLY BE ACCEPTING EMAIL QUESTIONS AND PRICING. DO NOT CALL MY OFFICE OR YOU WILL NOT BE CONSIDERED FOR PURCHASE."
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Consultant, Insurance, Cleveland, TN
"Hosted services should provide many of the features and capabilities that traditional phone systems offer. Users can make or transfer calls by dialing each other’s extensions. They can also make conference calls, park and pick up calls, and answer calls forwarded to groups of extensions, known as ring groups. That’s not to mention all the new capabilities that IP makes possible, such as listening to voice mail messages through e-mail or another online interface, or placing calls by simply clicking on names in onscreen address books."
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Buyer, Health Care, Brownsville, TX
"I need to hosted ip pbx solution for my company for 1-5 phones. As well as the Parent company of 20 phones."
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CEO/President/Owner, Retail, Valley Stream, NY
"We are in search of a system that ties our employees across the US together and one that does not require a T1.We need a fully featured system for a small business."
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Partner/Principal, Computers - Software, Coppell, TX
"We are a small office with a need for 8 telephone lines."
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Office Manager, Financial Services, Livonia, MI
"2 lines with an 800# and the ability to fax. Voice quality and security is our bigest concern."
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Partner/Principal, Insurance, Mathews, VA
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