BuyerZone users' hosted PBX phone system requirements

We ask users of our quote request service to describe their hosted PBX phone system purchasing requirements in detail so the vendors we match them to can provide customized information in response. Now we're sharing these buyer requirements with you.

We hope these user comments help you get a sense of what types of hosted PBX phone systems other users are choosing and what considerations are important to the average buyer. Take a look and you'll probably see some responses that are relevant to your business.

BuyerZone user comments: hosted PBX phone system purchasing requirements

"We intend to establish a call center with ability for screen pops."
-- CIO, Advertising/Marketing/PR, Houston, TX

"I want to be able to have a multitude of mailboxes that i can reord my phone conversations and have password protected access."
-- CEO/President/Owner, Consulting, Narberth, PA

"I am looking to build of network of people working from home. There will be all inbound, maybe outbound. I will need rollover. So if I have 1 phone number but 9 people in 9 locations, I will need it to rollover like a circular hunt group, they will be doing lead generation for me, they will need call transfer features. I could have a system that is virtual."
-- Partner/Principal, Advertising/Marketing/PR, Oviedo, FL

"We currently have 4 phone lines 2 are from our current VOIP provider (At&t) directly to ATA boxes and then to our 5 userswe would like all 4 lines transfered to a Virtual PBX we make between 2000 - 3000 min. of calls a month in/outwe would also like to be able to dial and transfer from our computerscan you please tell me how much this would cost INCLUDING all initial setup fees, surcharges taxes etc. (i.e. The BOTTOM line)Thank you."
-- Engineer/Programmer, Construction/General Contracting, Monsey, NY

"PRI CardThis system is for a start-up school. No system currently exist. Looking to for a short term lease, 1 -2yrs."
-- Facilities/Operations, Education, Saint Louis, MO

"Would like to have T38 support for virtual fax solutions and add improve our call center functions and features."
-- General Manager, Insurance, Marlton, NJ

"5 incoming lines, 5 outgoing lines, 25 extensions, voicemail on each.Also need ring-groups."
-- MIS/IT, Non-Profit, Centreville, VA

"I currently use pbx and am not happy with my provider I currently use softphones and have a press 1 inbound campaign."
-- CEO/President/Owner, Financial Services, Boca Raton, FL

"I have an asterisk server and like deploy VOIP and get a VOIP number with Extensions."
-- CEO/President/Owner, Non-Profit, Oak Park, IL

"We have now a Centrex with Verizon 3 Lines plus a fax Number, looking to save $$."
-- CEO/President/Owner, Financial Services, Jackson Heights, NY

"For the features, we want music/messaing on hold and automatic call distribution."
-- Office Manager, Other Business Services, Lincolnwood, IL

"The base unit needs to be corded to accommodate connection of a netcom wireless headset + it should allow for wireless handsets as well. The service and phone need to be able to handle 2 lines (1 home phone number and one 800#)."
-- Partner/Principal, Consulting, Murrieta, CA

"12 independent sales people working form their locations. I want to have one toll free number in my ads and when the caller calls, the call gets distributed to sales people in a round robin fashion. No phones needed--they want to use their PCs and headsets. Pls provide price quotation."
-- Marketing/Public Relations, Financial Services, Walnut Creek, CA

"Want to use one phone number that could have nine mailboxes that a message could be left in then a page would go out to person connected with that mailbox that they have a message, they then could call in for that message or hear message."
-- Partner/Principal, Real Estate, Brooksville, FL

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