We regularly survey BuyerZone users to ask how their purchases went. We've used their responses to provide a sampling of actual prices paid for their Voice over Internet Protocol (VoIP) phone systems.

Several points to remember when pricing VoIP systems:

• Installation may require an upgrade of your computer network (LAN, or local area network.) This can potentially add thousands of dollars to your overall costs.
• One of the main benefits of VoIP systems is their ability to unite remote offices: branches and even telecommuters can get access to all the features of the phone system. However, simply installing a VoIP system does not give you the ability to make free phone calls outside your business.
• Plan for the future. Buying a system with just enough capacity for your current usage can limit you in the future, so it's wise to consider your plans for growth before choosing a system.

• See smaller systems pricing
• See larger systems pricing

Smaller systems
These systems range from 5 to 15 extensions. Note the additional expense for the first two businesses who needed to connect multiple offices.

"$11,252 - 7 offices, 14 handsets, 1 conference speakerphone. Unattended call routing w/ find-me features including cell and analog phones, voicemail, call center integration (CRM connection). Ability to expand to 20 offices, 50 handsets."
-- Utility, San Jose, California

"$6,400. Gives staff an extension in their homes so that they can pick up incoming calls to our main number, route calls inside our offices or to extensions in our staff's homes and intercom each other." [6-9 extensions]
-- Education provider, Philadelphia, Pennsylvania

"$2,149 - 4 VoIP and 4 traditional phone line compatible. Up to 8 extensions. VM for 8 phones. 8 phones included."
-- Real estate financer, San Marco, California

"$5,400: Equipment, 5 executive phones, installation, training, 1-year warranty."
-- Health care firm, Clarksville, Tennessee

"$840 for used hardware and currently scheduled for an installation." [2 - 5 extensions]
-- Church, Redmond, Washington

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Larger systems
These quotes are for businesses needing between 30 and 50 extensions.

"$36,380 for upgrade, installation & training, and relocation of existing system."
-- Mortgage broker, Tampa, Florida

"$15,000 w/two remote offices."
-- Landscaper, Lisle, Illinois

"$20,000 for VoIP System, 30 phones, 3 Cisco switches, unified messaging, and much more."
-- Office equipment vendor, Akron, Ohio

"We paid approximately $10,000 for a system that had the features of something you would pay $20,000 for."
-- Engineering consultants, La Grande, Washington

"$21,000 includes 30 licenses, hardware switch, 30 phone sets, and implementation services."
-- Non-profit, Indianapolis, Indiana

"Roughly $25,000 - hardware & software products, cabling, installation, training, and warranty."
-- Law practice, Atlanta, Georgia

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Want more information on purchasing a VoIP phone system? Read our VoIP Buyer's Guide. Use our instant provider comparison service to review in-depth VoIP phone system company profiles.

Information was provided by BuyerZone users. Quotes have been edited for clarity only.