When switching to VoIP for your business, be sure to spend time comparing and evaluating multiple VoIP conference software options. Because so much of the system is controlled by the software, you’ll want to make sure that the user interface (UI) is intuitive and that you’ll be able to do everything you need to manage your VoIP system.

VoIP conference software greatly simplifies the Move, Add, Change (MAC) process. Instead of requiring a phone technician to rewire things in the PBX closet, VoIP conference software lets you configure your system on your computer.

Some VoIP conference software includes a web interface, allowing the phone system vendor to diagnose problems and make changes without even requiring a site visit. This means lower ongoing costs, since you won’t need to call your vendor for every MAC. VoIP software also lets you seamlessly connect multiple offices, so they can share a single receptionist, auto-attendant, and voice mail system.

Another significant benefit of VoIP conference software is for employees on the go. If your remote users connect to the company network via a Virtual Private Network (VPN), VoIP software allows them to make conference calls from the road at no extra charge. One salesperson on an extended trip can save hundreds of dollars in cell phone or hotel long-distance charges. All the user needs is VoIP conference software that that lets their laptop function as an IP phone (also known as a “soft phone”), a PC microphone, and speakers.

You may also want to learn whether the VoIP conference software in your phone system is built on open standards. While all VoIP systems use the industry standard Internet Protocol (the “IP” in VoIP) to route calls, some use proprietary technology for administration or integration features in the software. Having VoIP conference software that runs entirely on open standards can allow for greater flexibility in integration and customization, although you may not be as concerned about flexibility as long as the features and costs match your requirements.

Does free VoIP conference software really exist?
You may be tempted by online offers promising free VoIP conference software. Tread carefully with such offers. While you may initially get the software at no cost, the provider may tie you in to long-term service contracts that can become costly and are difficult to break.

As with other complementary service offerings, you may get more than you bargain for with free VoIP conference software. Even if the service really doesn’t cost anything, it could be very difficult to get service and support when you need it most. If your business relies heavily on VoIP conference software, you can’t afford to lose the functionality for any length of time.

Instead of seeking free VoIP conference software, why not look for reliable solutions from trustworthy providers? BuyerZone can help with our free request for VoIP conference software quotes service. Multiple VoIP vendors will review your conference call software needs and recommend the best solutions. While it won’t be free, it may still be more affordable than you think!