BuyerZone users' business phone service requirements

We ask users of our quote request service to describe their business phone service purchasing requirements in detail so the vendors we match them to can provide customized information in response. Now we're sharing these buyer requirements with you.

We hope these user comments help you get a sense of what types of business phone services other users are choosing and what considerations are important to the average buyer. Take a look and you'll probably see some responses that are relevant to your business.

BuyerZone user comments: business phone service purchasing requirements

"2 incoming lines on hunt group rollover.1 incoming line for FAX only.All 3 lines should handle outbound long distance and local calling."
-- Consultant, Construction/General Contracting, Bellingham, WA

"Must keep current phone number. 1 call in line, 1 roll over line and 1 fax line."
-- Office Manager, Insurance, Vinton, VA

"Caller ID, Call Forwarding.I need to have two seperate phone numbers."
-- Partner/Principal, Health Care, San Antonio, TX

"I'm in an executive suite and my phone service is included in my monthly plan. However, I need an additional line dedicated exclusively as a fax line."
-- Sales/Business Development, Financial Services, Sacramento, CA

"I am lookng for between 7-10 incoming lines and will need 10-20 voice mail boxes as well, also need, Remote access to voice mail, dedicated number, dsl lines and T1 line."
-- CEO/President/Owner, Computers - Software, San Francisco, CA

"We need 2 roll over lines and one fax as well as t lines for 4 computers."
-- CEO/President/Owner, Financial Services, Hollywood, FL

"We are currently using VOIP service with unlimited long distance. The service has done well, but lately we have been experiencing problems in voice quality. Our clients say that they can not hear us clearly. It is very important for us to have a clear connection."
-- Administrative Assistant, Financial Services, Columbia, SC

"Need free long distance and local service within the cost of each phone line per month. Thanks."
-- Partner/Principal, Financial Services, Irvine, CA

"I would like a quote for unlimited long distance and metered long distance. Would like to know of any packages that include phone, internet, cell phone. Interested in options (voice mail, call waiting, call forwarding)."
-- CEO/President/Owner, Other Business Services, Chester, VA

"Portability of current number and 1 toll free number. Additionally call forwarding is a must."
-- Partner/Principal, Consulting, Pittsburgh, PA

"We will need phone equipment as part of the quote."
-- Partner/Principal, Real Estate, Pleasanton, CA

"Need to be able to monitor outgoing calls with complete identification of all incoming and outgoing calls."
-- Partner/Principal, Retail, Clovis, CA

"I need two separate phone lines which do notring at my office at which clients can recieve my short recorded message and thenleave their (short) reply."
-- CEO/President/Owner, Other Business Services, Berkeley, CA

"I also need to transfer my current toll free number to the new service."
-- CEO/President/Owner, Retail, Boyne City, MI

"One line is our primary line and the other line is our fax line."
-- CEO/President/Owner, Retail, Savannah, GA

"I'd like a local or 800 number that can be forwarded initially to my cell phone and later to an answering service."
-- Buyer, Health Care, Saint Louis, MO

"This is for a hotel, so we need each room (13 of them) to be able to make long distance calls with a credit card. We would also like quotes on equipment. We need 3 phones with conference calling capability, and unlimited long distance within the U.S., which will accept incoming calls for the business. They will also need to route calls to the guest rooms. We need 13 phones with access to 2-3 lines (for the rooms; these phones won't ring with incoming calls to the business). So 16 phones total, with 13 of them being extensions (and being able to pick up calls sent from the main operator phones). Do we need a virtual receptionist? Also, we need DSL or some other high-speed internet access for 1 computer (for the office), and 13 internet ports for the rooms, so guests can plug in their own computers to a internet jack or port (for a charge to their credit card)."
-- CEO/President/Owner, Real Estate, Wilson, NC

"I need internet access, a regular voice line with voicemail and a separate fax line. Also, if the first line is busy, I want rollover to the second line."
-- CEO/President/Owner, Other Business Services, Kirkland, WA

"I just need a regular line , a fax line , & dsl service without paying and arm and a leg for it."
-- CEO/President/Owner, Retail, Birmingham, AL

"We have 2 locations, one in 92025 & one in 92024 zip codes. Each need 3-4 phone lines, 1 fax line and internet high speed (cable, dsl, whatever) for one computer. The phone lines need to have a voice mail that picks up after 3 rings."
-- Office Manager, Wholesale, San Marcos, CA

"3 lines needed for business and 2 lines needed for residential. Both first and second lines for business and residential must be the same-so the phone rings at home and work."
-- Buyer, Health Care, Skokie, IL

"We will need a business number that will roll to at least a total of incoming number plus three more lines. We'll need internet access for 3 computers as well as a dedicated fax line."
-- CEO/President/Owner, Retail, Phoenix, AZ

"We just need the basic. I am starting a business from my home."
-- Buyer, Other Business Services, Muskegon, MI

"Caller id and voice mail on two of the lines."
-- CEO/President/Owner, Equipment Sales & Service, Mount Gilead, OH

"When line one is in use, the call should roll to line 2. If both busy, call rolls to voice mail."
-- CEO/President/Owner, Other Business Services, Arlington, TX

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