VoIP Phone Systems

VoIP Phone Systems

10 Things Every Business Owner Should Know About VoIP

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Understanding new technologies can be a challenge, however business VoIP systems are fairly simple to understand. Before you can really understand the importance of business VoIP, you first need to grasp the main ideas behind the service. Here are some things to remember:

  1. How VoIP works: Analog (traditional) voice calls are transformed into packets of data. These travel just like other kinds of data such as email. You can call landline phones or cell phones, as well as computer to computer using headsets.

  2. What is the difference between VoIP service and VoIP systems? Think of it like your cable TV system at home – your cable service comes from one company but your TV is from a different company. One is the monthly service while the other is the equipment or hardware needed to use the service.

  3. There are many benefits of VoIP including the ease of use as you and your staff can still use the communications system at the office, at home or even on the road.

  4. One of the challenges of VoIP is the learning curve. This is why it is crucial to choose a service provider who gives quality training to you and your staff.

  5. Business VoIP is generally available worldwide. However, each provider has their own availability, so you need to check before signing up with someone.

  6. VoIP may or may not integrate with your current phone set up, so you need to have your potential provider take a look at your system to see what other components you will need. This can greatly affect the cost.

  7. Business VoIP will greatly simplify your billing as both your data and voice services will now be on one bill with one provider.

  8. Business VoIP will allow you to transfer calls between offices without issue.

  9. Having a VoIP system reduces and eliminates various charges each month. Instead of local and long distance charges, you will have one flat rate monthly charge.

  10. Before switching all of your employees over to a VoIP service, make sure to do some tests with just a few users to ensure that all is well. This will allow you to be sure that you are happy with both the service and the equipment before rolling it out to your whole company.

There is no question that business VoIP is the way of the future, so it makes sense to do your research to find the right company and equipment for your unique needs.

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