Styles of Call Center Cubicles

Call center cubicles are like other office dividers. They’re basically interconnecting, movable walls that you set up to create individual workspaces.

When you shop for cubicle panels for your call center, it’s important to look at the height of the walls, configuration possibilities, and construction of the dividers. The best call center cubicles will offer you the layouts you want, the wall height needed to provide each operator with a noise barrier, and durable construction to ensure the cubicles are going to survive modest wear and tear.

Lines style

There are many ways that you can set up your call center cubicles. The first is to create lines of cubicles. The single line configuration works well against a wall, or they can be placed in open spaces if you line them up face to face. In this configuration, your cubicles will be set up so that the work spaces are side-by-side in a long row. The amount of workspace that you allow each cubicle to have will depend on the available wall panels and the equipment that your call center operators use.

Quads style

In the quad cubicle set up, you are going to create a “plus sign” with the cubicle wall panels. This will provide four workstations for your operators to use. The amount of space that each cubicle receives is based on the size of the wall panels that you use. Quad cubicles are a good option for large call centers with lots of open space.

Connection configurations

In order to fill a large open space with cubicles for your call center operators, you’ll most likely need to use a combination of line cubicle and quad setups. To get the most from your call center floor space, you’ll want to use graph paper to figure out what call center cubicle configurations to use and where. Generally, line cubicles should be placed along walls and should connect lines of quads in the center of your floor.

Circular configurations

While straight line cubicles are very popular, circular cubicles are also available. These cubicles connect to one another and create circular configurations instead of square or rectangular ones. This type of cubicle design works well for workstations located near a corner, and they also work well in tight spaces where you need room to walk around the cubicle configuration.

Let BuyerZone help you find the appropriate call center cubicle setup for your business. Submit a free systems furniture request for price quotes, and we’ll match you with multiple dealers in your area.