Choosing a postage meter provider

For smaller businesses, the first concern is probably price. Since postage rates are so highly regulated, the base level systems do not differ substantially from one provider to another, so price can be the best differentiator. As your mailing volume and monthly expenditure increase, other factors come into play.

Service can vary depending on the company you choose. Some manufacturers sell their systems directly, while others distribute through a network of independent dealers. Both can provide excellent service – but in either case, you should ask about their customer support.

Payment options can also be important. If you plan to lease, you get the advantage of being able to update your equipment on a more regular basis. Some companies have more attractive lease options than others. Also, postage can be paid for in different ways. The simplest is pre-payment: you send a check to the USPS which establishes your account, and your postage purchases are deducted automatically.

Some manufacturers also allow you to “mail now, pay later,” essentially lending you the money to conduct your mailing. Or you may be able to buy postage upfront from your provider. In some cases, you can even earn “interest” in the form of additional postage if you pre-pay. However, when you refill your account, there may be a charge associated with it, typically five to ten dollars.