Staffing software

Hiring highly qualified employees is one of the most important tasks for any human resources department. The right tools can help: today's staffing software solutions can reduce busywork and provide more tools to help you find the right applicant. Here's a quick look at some questions to ask during your search for the best applicant tracking software.

What do you need your staffing software to do?
A small, fast-growing company has different requirements from a staffing software package than a large company. You'll want to find a system that can meet your needs as your company grows without overbuying. Look at your expected growth in the next two or three years as a minimum for what your software needs to handle.

You'll also have a range of features to consider. All staffing software should provide basics like applicant and resume tracking, interview scheduling, and flexible reporting. Do you also need remote access, so hiring managers in multiple locations can access the system? Or applicant self-service, which allows job seekers to upload their resumes and track the status of their application through a web site?

Reviewing the biggest challenges faced by your HR department can reveal the areas most in need of help from staffing software. Once you know your requirements, you can move on to evaluating specific pieces of software.

How easy is the system to use?
Once you've found several staffing software packages that meet your basic needs, a hands-on demo is the most effective way to compare them. The most important overall consideration is how easy the system is to use.

Try some of the essential tasks in each package and take careful note of how easy they are:

1. Can you easily review all the candidates for a particular job?
2. Can you get a complete history of a specific candidate's process?
3. Can you set followup and reminder flags?
4. Are the different screens and forms easy to understand and use?
5. Can you get help if you need it?

Are you buying from a reliable supplier?
As with most software purchases, you may wind up purchasing your system directly from a software publisher, or from a reseller who provides additional consulting, installation, and support. Either way, you should spend some time investigating the company, both directly and through third parties.

Find out how long the company has been in business, how often they release updates or upgrades to their software, and how many other businesses are using their system. You don't want to purchase staffing software only to have the provider go out of business in a year or two.

Also carefully investigate support policies. Find out what hours support is available, how much it costs, if anything, and if the provider offers any guarantees of response times when you do have a problem.

BuyerZone can connect you with qualified staffing software providers – free!

Note:

Some business use the term "staffing software" to refer to more complex human resources information systems (HRIS). These packages can handle applicant tracking as well as many other types of HR responsibilities: payroll, employee demographics, annual reviews, benefits, and more. Read more in our HRIS Buyer's Guide.