National Accounts Solutions from Protection One – committed to your company's security
Our National Accounts team works solely with national customers to provide up-to-the-minute account service and support. We're committed to your company's security—that commitment includes training and testing to make certain your security system is fully integrated and capable of meeting your security needs... protecting your business as it grows.
Who We Serve
- National multi-location customers
- Retail
- Healthcare
- Education
- Manufacturing
- Telecommunications
- Property Management
Three C's of Distinction
Customer Service
From our beginning in the industry to where we are today, Protection One has always met its customers' needs. We have some of the highest customer retention and satisfaction rates in the industry.
Continuous Improvement
All of our employees are committed to continuous self improvement through education and ongoing evaluation.
Commitment
Protection One's CEO, Richard Ginsburg, and Director National Accounts, Kevin Williams, are committed to giving you their personal attention, regardless of the size of your commercial account. We are large enough to meet your needs and small enough to speak with you about any of your security needs.
Project Delivery
- Planning—It's the first step to a successful implementation process. We develop a plan that meets your needs and works within our internal capabilities. We are not afraid to say "no" if there is a part of the plan we can't execute. We would rather work with you to devise the right plan than to craft a plan we can't deliver.
- System Design—Our engineering team evaluates each plan and our ability to support it before we commit to a solution.
- Project Coordination—This is most important element of the plan. Thanks to our National Accounts support team and local field offices, we can provide real progress reports and accurate feedback.
- Documentation—Part of our superior process is thorough documentation that ensures good feedback.
- Training—Each installation is accompanied by a complete training program in order to ensure a smooth start-up.
- Customer Satisfaction Reviews—All of our customers are asked to review our work. We use your satisfaction ratings to improve our employees' performance and to reward them for meeting your expectations.
