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 Table of Contents
 • Introduction
 • What is MOH?
 • Analog vs. Digital
 • Programming
 • Standard Messaging
 • Customized Messaging
 • Licensing and Copyrights
 • Pricing
 • Special Tips

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1. What kind of message on hold do you prefer?

What is the five digit ZIP code for your office location?

  • Albuquerque, NM - Zip: 87199
  • Arlington, TX - Zip: 76001 - 76019
  • Atlanta, GA - Zip: 30301 - 31199
  • Austin, TX - Zip: 73301 - 78799
  • Baltimore, MD - Zip: 21075 - 21298
  • Boston, MA - Zip: 02101 - 02297
  • Charlotte, NC - Zip: 28201 - 28299
  • Chicago, IL - Zip: 60601 - 60827
  • Cleveland, OH - Zip: 44101 - 44199
  • Colorado Springs, CO - Zip: 80901 - 80997
  • Columbus, OH - Zip: 43085 - 43299
  • Dallas, TX - Zip: 75201 - 75398
  • Denver, CO - Zip: 80002 - 80299
  • Detroit, MI - Zip: 48201 - 48288
  • El Paso, TX - Zip: 79901 - 88595
  • Fort Worth, TX - Zip: 76101 - 76199
  • Fresno, CA - Zip: 93650 - 93888
  • Honolulu, HI - Zip: 96801 - 96850
  • Houston, TX - Zip: 77001 - 77299
  • Indianapolis, IN - Zip: 46201 - 46298
  • Jacksonville, FL - Zip: 32099 - 32290
  • Kansas City, MO - Zip: 64101 - 64999
  • Las Vegas, NV - Zip: 89044 - 89199
  • Long Beach, CA - Zip: 90745 - 90899
  • Los Angeles, CA - Zip: 90001 - 91335
  • Louisville, KY - Zip: 40201 - 40299
  • Memphis, TN - Zip: 37501 - 38197
  • Mesa, AZ - Zip: 85201 - 85277
  • Miami, FL - Zip: 33010 - 33299
  • Milwaukee, WI - Zip: 53201 - 53295
  • Minneapolis, MN - Zip: 55199 - 55488
  • Nashville, TN - Zip: 37201 - 37250
  • New Orleans, LA - Zip: 70112 - 70195
  • New York, NY - Zip: 10001 - 10292
  • Oakland, CA - Zip: 94601 - 94666
  • Oklahoma City, OK - Zip: 73101 - 73199
  • Omaha, NE - Zip: 68046 - 68198
  • Philadelphia, PA - Zip: 19019 - 19255
  • Phoenix, AZ - Zip: 85001 - 85099
  • Portland, OR - Zip: 97200 - 97299
  • Sacramento, CA - Zip: 94203 - 95899
  • San Antonio, TX - Zip: 78201 - 78299
  • San Diego, CA - Zip: 92101 - 92199
  • San Francisco, CA - Zip: 94101 - 94199
  • San Jose, CA - Zip: 95101 - 95196
  • Seattle, WA - Zip: 98101 - 98199
  • Tucson, AZ - Zip: 85701 - 85777
  • Tulsa, OK - Zip: 74101 - 74194
  • Virginia Beach, VA - Zip: 23450 - 23479
  • Washington, DC - Zip: 20001 - 56920

Zip lookup

Standard Messaging

If you are considering playing standard programs, make sure to review a few examples of recent programs the vendor has created. Many vendors have toll-free "demo lines" you can call to review the different types of on-hold programs they offer.

New programs are usually created on a regular basis and then distributed to customers for their use.


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