Best web conferencing companies

If you need to hold a meeting with people from around the world, stop spending thousands of dollars and loads of time on traveling to a central location. The best web conferencing companies can set you up with a virtual meeting solution that you can host from your PC without needing special equipment or customized installation.

Getting started with web conferencing
Although web conferencing offers a rich suite of seemingly complex features, the setup is quite simple – all you need is a computer with high-speed Internet access, a web conferencing client, and a phone line. Once you have that in place, the best web conferencing companies can take care of the other requirements.

Web conferencing providers can walk you through the different features that come with the software, and detail how you can turn a simple web conference into a more elaborate webinar or webcast. With a few add-ons like video cameras or microphones, a webinar company can help you get more out of your setup.

Selecting the best web conferencing companies
To locate the best web conferencing companies, start by submitting a free request for quotes through BuyerZone or by performing your own online research. Then, talk to at least 4 to 6 different companies to become familiar with the services and support they offer and determine which one provides the best mix of quality, service, and cost.

Before you start contacting companies, it’s important to access your web conferencing needs. The best web conferencing companies can find you the features that you’ll rely on the most during your presentations. Have the company walk you through the features to make sure it does everything you need it to. Then try it yourself. Most companies provide a free trial that lets you test out the software before you buy.

When it comes to support, it depends on the type of web conferencing software you’ll use: ASP or hosted solutions. ASP providers host the software and their service and take care of all maintenance but no Internet connection is up 100% of the time. Hosted software vendors give you the most control over the software but require in-house resources for upkeep. The best web conferencing companies will explain the differences clearly and the level of support you’ll need.

Other considerations for best web conferencing companies

• Provide all pricing and service details in writing
• Detail the types of direct service they offer
• Offer training for you and your staff
• Negotiate better rates based on volume and frequency
• Willing give a list of references
• Member in good standing with the Better Business Bureau
• Offer SLAs to ensure uptime

Ultimately, the best web conferencing companies are those that treat your business like a partner, taking the time to understand your needs so they can offer a solution that you'll be happy with. And the first step in finding the best partner for your web conferencing needs is using BuyerZone's free web conferencing quote request service to get connected to the top suppliers in your area.